We, a family of 4 with 2 little kids, spent Christmas through NYE at BW Condado. We had relatively low expectations of the hotel which was not our first or second choice. The hotel met our low expectations.
- gracious and helpful front desk staff
- location which is a short block to the beach
- beach chairs and towels provided when available
- decent hot breakfast
- plenty of restaurants around
- Duane Reade across the street
- strong odor in room likely because of the old carpeting which needs to be replaced
- lack of housekeeping. Requests for housekeeping were met with a replenishment of soap/lotion/etc, not a cleaning of the room
- power outages in our room for the first 4 days. Seemingly the circuit breaker was faulty and eventually replaced.
- they have a kitchen but it's only open at breakfast
- worn down room/bathroom
We ended up at this hotel because we booked our holiday last minute. Other hotels were not available or were astronomically priced.
While I do not recommend BW Condado, if you have no alternatives, it is a passable option.
- Official Description (provided by the hotel):
- Escape to the Best Western Plus Condado Palm Inn & Suites – a modern hotel nestled in one of the most exclusive areas of San Juan, Puerto Rico. Peaceful, affordable and just steps away from a powdery-white beach, we pride ourselves on providing the best value at the best location. Our 151 rooms and suites feature contemporary decor and an array of convenient services. ... more less
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- Also Known As:
- Diamond Palace Hotel And Casino
- Diamond Palace Hotel Casino