We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hidden Gem”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Dreams Hotel Puerto Rico
Ranked #30 of 47 Hotels in San Juan
GreenLeadersGold level
Clovis, California
Level 4 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Hidden Gem”
Reviewed 7 March 2013

We booked our 2 night stay in the University area of San Juan in order to stay with the locals and get a feel for Puerto Rico – not some stuffy hotel. While many of our cruise friends were staying in overpriced rooms we decided to try the local flavor. We read all the reviews on Trip Advisor and even emailed one member for his personal opinion. He was correct – Dreams Hotel is a great little place to stay. We were greeted by Elena and her husband who helped to park our car and even carried our luggage to our room – he would not take the tip – SO VERY Gracious!

Exceptionally clean and very neat our room was on the first floor and very spacious. Two double beds had new/fresh linens and nice comforters. We had a small microwave and refrigerator and sink and plenty of counter space. The bathroom was orderly and also very tidy and clean with soft towels and most important – clean shower and shower curtain.

Elena was full of details for us on how to which bus to take from the car rental drop off and also with some suggestions on interesting places to visit for the next couple of days. If you are looking for friendly-home style atmosphere – this is the place for you. You will not be disappointed!

We will gladly stay here the next time we are San Juan Puerto Rico!

Room Tip: Let them know which floor you would prefer and how many beds
See more room tips
  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Esahuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

261 reviews from our community

Traveller rating
    102
    87
    37
    14
    21
See reviews for
62
84
31
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (66)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Brooklyn Center
Level 6 Contributor
174 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 20 February 2013

The Dreams is not a luxury resort. You will not find high thread count pillow-topped mattresses; you will not be cocooned from the stresses of everyday life; there are no elevators, doormen, nor is there valet parking; continental breakfast is perhaps best overlooked… These are simple facts, not critical review because we found the Dreams to be fantastic!

Elena is your principle – and superb – host at the Dreams, a growing budget-minded hotel in one of the oldest districts in San Juan, dating to 1714. With rooms on three walk-up floors, this hotel is nestled in a working class neighborhood. At the lower end of the 4-block street is Walgreens; at the top of the street is the University of Puerto Rico. The hotel is located equidistant between the airport and cruise-ship terminal and Old San Juan is perhaps a 20 minute taxi ride. A two-double bed room with tax will cost you $55.

For those not keen on experiencing San Juan au natural, luxury can be found throughout Puerto Rico. At the Dreams you will be treated like family and you’ll be “home” the instant you step into the small lobby. Elena tended to our needs well before our arrival and looked after us as treasured guests upon arrival.

Rooms at the Dreams are large; each includes a small kitchenette (no stove), perhaps a sitting area and small table, sleeping room and small bathroom. Note: showers are small but if preparing to board a cruise this experience is excellent training! Although rustic by American econo-hotel standards, the additional space and high degree of cleanliness within the rooms is a noteworthy bonus. Local cable television is included with each room.

Mattresses are innerspring, protected by plastic liner and you are likely to need stretching exercises when you wake up. Don’t let that deter you from a good night’s sleep! Most rooms are reasonably quiet; turn on the A/C and its bit of noise wipes out most of what might be happening in the neighborhood. Beware: the two rooms located in the courtyard where breakfast is served can be noisy dependent upon the courtesy of other guests.

Avenida Universidad includes: Walgreens, a church with limited parking across the street from the hotel, a grocery store, a bar, multi-story nightclub, a liquor store, Subway sandwich shop and a really cool Cafeteria—Mini Market where we enjoyed breakfast and coffee several times during our stay. Other local restaurants including Burger King are within easy walking distance.

As an added bonus, within the same building at the Dreams you will find a small (fast food) restaurant, bar and nightly barbeque stand. The drinks are strong and inexpensive. The grilled meat served on sticks is a local draw with a string of cars stopping at the curb for “drive by” service each evening except Sundays. The grilled items are fantastic!

Within a 20 minute-5-block walk is Avenida José de Diego, a one-kilometer pedestrianized street with stores and shops which stretch for block upon block. The Río Piedras Plaza del Mercado (Marketplace) is the largest of its kind on the island and features dozens of shops offering food stands, shops and services. This is where you’ll find everything from household goods to very nearly anything you’d expect to find in Old San Juan at a steeply discounted rate.

We stayed at the Dreams one night before and for two nights after our cruise. During this time, major construction was started at the hotel, aimed at nearly doubling the size of the hotel. We’ll expect the same style of rooms and that when in Puerto Rico we will again enjoy the fantastic hospitality offered by Elena her husband and support staff. Embrace and enjoy the local hospitality!

  • Stayed February 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 February 2013

Good staff, nearby public transportation. Reasonable rates. Really clean. PR is a very expensive destination. This is a budget hotel nearby everything. Not in a touristic area but good. Good AC. Noisy on Thursday night, but i slept well.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bridget50lop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tarpon Springs, Florida
Level 6 Contributor
144 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 4 February 2013

This was our last night of vacatio nadn we stayed here becuase it was close to airport and was reasonably priced. BIG MISTAKE. For the pros: The staff was very pleasant. The room we had was large-a sitting room besides the bedroom. There was off street parking. The room was clean. For the cons: I used the toilet (just pee) and flushed--the toilet was clogged. We went down (three flights, no elevator) and the girl at the desk said she would get a plunger. We went for a walk (so I could use the bathroom somewhere!) and when we got back she said she couldn't find a plunger and the other one was locked in a closet, so when the owner got back she would get it. About an hour later she gave me the plunger and I used it--up came someone else's poop and a hypodermic needle! We went down and got the girl and she plunged some more and cleaned it up. My husband used it (1 and 2)--still plugged--the girl had left the plunger so he used it, got it to flush so so, but each time we tried to flush it not much happened--needless to say we were afraid to use it--the girl came up again with another man and they plunged it and said it was working, but it would flush once, then not flush again. We asked for a different room, but they were filled up. We did say we expected something--refund/discount whatever to make up for the fact the toilet did not work properly. She said she would talk to the owner. In the morning we went to breakfast--which consisted of some cracker type things, pears and some frozen items that had mold on them when I opened one--did not leave us with much of an appetite. At checkout, the desk girl talked with the owner and supposedly we were getting a 100% refund, but it has been 4 days and it has not hit our credit card yet--will update if we actually get it. In addition to the breakfast and toilet, the bed had plastic on it which was so hot and uncomfortable, the room was nonsmooking, but smelled of smoke and the bathroom had a soap bar with a smoke cig. burn mark, the sitting room windows did not close so the air couldn't be on in that room, which made it uncomfortably hot.

  • Stayed January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
Helpful?
11 Thank Holly K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, Florida, United States
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 February 2013

This hotel and their staff are phenomenal. Their customer service is exquisite and they surpassed my expectations. The hotel rooms are small, but if you're going PR with the attitude of staying at your hotel the whole day, then this hotel isn't for you. The AC was very sufficient with the PR weather. The hotel owner was very approachable and kind.

Be aware, however, that there is an annoying frog outside of the first floor rooms. It would not let you sleep at all. Initially we were given a room on the second floor, but decided to change to the first floor so we would not carry our luggage up the stairs (this hotel does not have elevators). However, we ended up not liking it due to the annoying frog that was very loud during the night. It was not the owner's fault at all, but it is something she should be aware of, as I'm sure it bothered several other guests on the first floor.

Secondly, all the beds in this hotel seem to still have their plastic wraps they were bought it. It is very uncomfortable because the plastic traps the heat emanated from our bodies. I understand that the owner doesn't want any accidental bodily fluids to be entrapped in the bed, but she needs to also understand that some adults are in control of their bodies and will not ruin her beds.

Finally, the biggest complaint I have is that on Thursday nights, the students from the University of PR seems to have a fiesta that night. It is extremely loud and disrespectful to the business. I was on the third floor of my hotel room and felt the wall shake several times when I was in the "den" part of my room. I understand that owner has no control over what the party goers do, but she should filed complaint against city to have some sort of noise control in that part of town. It is extremely disturbing and if it weren't for the AC, I wouldn't have slept. Although she was nice enough to move us to a room in the back of the hotel, we should not have to be inconvenienced with such noise pollution.

Overall, the hotel was worth the money. It is in the city and famous for it low budget cost. The rooms are quite small, but comfortable if you are just there to sleep and explore the city of San Juan. I was very impress with the customer service and the politeness of the hotel owner and her staff. If I'm in San Juan again I would return to this hotel, but would specifically ask for a room in the back on the third floor.

  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
denver
Level 2 Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 February 2013 via mobile

So we have been flying for 12 hrs to get here and spend the night (3hr layover). We are From Denver, CO and travel a lot. But our taxi driver charged us $28usd to get here from airport which took no more than 10 min and she told us not to go out at all around this hotel because there isn't enough security and police, which kind of freaked us out plus there was some retarded bum out front of taxi in front of hotel. Ok, so - we went across st to some club called vidy's and it was kind of ghetto cool. $5 for a vodka soda and $2 for a heineken, 10 security cameras, which i dont know if that is good or bad. We are in our late 30's but act like we are 23 and love house music clubs.My boyfriend wouldn't stay here again cuz it's sketch , but I don't care cuz its fine , free breakfast tmro, and only 65 for a room... I don't wanna pay 200 to stay in some tourist place for 12 hrs before our cruise. I'm drunk. The end.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mynameisholly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ayr, Canada
Level 5 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 27 January 2013

Spent the evening of January 18/13 at Dreams with two rooms 4 people. Easy taxi from the airport with 4 people and 4 bags 28.00. Hotel may seem to be in a rougher part of town but don't judge the book by it's cover. Rooms were fantastic for price paid and Elena and staff were the best! Being festival weekend their were 100,000 people in OSJ which made for agreat evening. Elena explained getting to the train ( amazing subway ) then to the bus to OSJ. .75 gets you there ( honest ). Upon return walked the streets back never fearing harm. University grounds are very nice and the students are good kids. Bar across the road but we did not hear any noise. Sat out front with a few beers and had a wonderful time.
Folks this is a wonderful hotel to get a flair for San Juan and Elena a great host. Wonderful bakery around the corner ( now thats coffee!! ), and WalGreens 50 yards down the street with everything from food to beer and wine to personal need items.
Enjoy.....we did!

Room Tip: try to get back of hotel 2nd floor as stairs are required.
See more room tips
  • Stayed January 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sebring98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Juan hotels
4.2 mi away
Hotel Miramar
Hotel Miramar
#19 of 47 in San Juan
816 reviews
3.9 mi away
El Canario by the Lagoon
El Canario by the Lagoon
#22 of 47 in San Juan
341 reviews
1.2 mi away
Howard Johnson Centro Cardiovascular San Juan
Show Prices
Show Prices
Show Prices
3.8 mi away
Casa Condado Hotel
Casa Condado Hotel
#33 of 47 in San Juan
293 reviews
5.9 mi away
Hotel Plaza De Armas Old San Juan
4.0 mi away
Holiday Inn Express San Juan Condado
Show Prices
Show Prices
Show Prices

Been to Dreams Hotel Puerto Rico? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dreams Hotel Puerto Rico

Property: Dreams Hotel Puerto Rico
Address: 109 Ave Universidad | Paseo Jaime Benitez, San Juan 00925-2424, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #30 of 47 Hotels in San Juan
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Dreams Hotel Puerto Rico 2.5*
Number of rooms: 25
Official Description (provided by the hotel):
A gem for the budget traveler. Centrally located in San Juan, Puerto Rico. Not in the touristic area.Very clean, comfortable and recently renovated rooms. Nearby Int'l Airport, University of Puerto Rico, Plaza las Americas Shopping Center, VA Hospital, Paseo de Diego, Piers. Old San Juan and Puerto Rico Convention are 4 miles away from us. Exceptionally warm, friendly and professional service. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Odigeo and Expedia so you can book your Dreams Hotel Puerto Rico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing