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“Serves the purpose”
Review of Comfort Inn

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Comfort Inn
Ranked #31 of 47 Hotels in San Juan
Placitas, New Mexico
Level 6 Contributor
175 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
“Serves the purpose”
Reviewed 20 December 2011

Our room was clean, which to us is the most important part. And the bed was comfortable. The location of the hotel is convenient to the hotels and casinos in the Condado area as well as to the bus line to Old San Juan. But overall, the hotel is a bit worn and pretty spartan. I'll assume that the problem with our room's air conditioner was a fluke. It's mounted high up in the wall, right above the flat-screen TV and and electrical outlet. No matter how low we'd set the temperature, the air conditioner would drip water onto the floor, furniture, and in the area around the outlet. No damage was done but it was a little unnerving. The continental breakfast is basic; really basic. We stayed two nights and it worked out OK for sightseeing one day and embarking on a cruise the next. If you're simply looking for a clean place to sleep, the Comfort Inn will do.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelin_Bear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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345 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
Indianapolis, Indiana
Level 4 Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 10 November 2011

October 26-29, 2011. We chose this hotel based on price and Choice Reward points. It's about a block from the beach, which was beautiful. It is close to a bus stop, and down the street from two car rental agencies. Though we didn't spend much time in the Condado area, it felt safe and had plenty of restaurants and people out and about all the time. The room was awesome. There were three of us, and we were upgraded to the suite that had two rooms, each with a king-sized bed. Very very nice to have plenty of room to spread out. The morning breakfast was also sufficient and well-kept. We stayed there for three nights before our cruise and were quite pleased. The staff also was helpful. I don't care if it doesn't look like a brand new five-star hotel. It worked great for us.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IndyJen1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 31 October 2011

This is a clean and very firendly hotel with affordable rate. One block away from the main street and the public bus stops. Within walking distance to the night life and restaurants in Condado. I recommend this hotel to everyone.I stayed there on Septemebr 16 and 17, 2011. The pool area is small and not very inviting but overall it is great place to relax and stay.

  • Stayed September 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bgedison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Haifa, Israel
Level 4 Contributor
44 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 2 September 2011

We spent 2 nights in Comfort Inn, San Juan, in August 2011, after our cruise. It's an old hotel which has been renovated, but the signs of old age can still be seen everywhere. It really needs some serious facelift. However, we received a huge room, which turned to be very comfortable. Originally we booked a king-bed room, but their king-bed rooms have no windows, so we switched to a 2-doublebed room.
They let us check in at 11am, which was very nice of them, and also at the departure day they let us stay in the room until 1:30pm.

The good points:
Very close to Condado strip.
Bus stop to Old San Juan is within 3 minutes walk.
Excellent front desk service.
Breakfast fairly good.

The bad points:
An old facility.
No fridge in the room.
Internet connection worked on and off.

Room Tip: ask for a big room
See more room tips
  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank gadi_sam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington Wv
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2011

The room was very Damp and the floor very dirty like the rest of the place is low end ran.
spend your trip at the holiday inn just across the street.
You will be Very happy you did. from you captain.

  • Stayed August 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank captain s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Akron, Ohio
Level 4 Contributor
39 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 August 2011

The hotel lobby area had a total facelift and was quite cosmopolitan. Very nice staff. The parking was a pain. Once I got a spot, i left my rental car in it and walked everywhere. Well, at least to the Concado area. i drove downtown, of course. The rooms were quiet. Just off the main strip, behind Cartier.

  • Stayed July 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank gulliver4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Green Forest, Arkansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 May 2011

To make sure I have the correct Comfort Inn in San Juan the ph # is [--]. Four of us spent the night of April 24, 2011 there on our way to a 7 day cruise. The next day on the cruise my husband realized that he had left his ring (an heirloom that his deceased father left him) on the sink in the bathroom of our motel room. I got the motel's phone number from the desk on the ship and called. I told the gentleman on the phone what had happened and that we had reservations to return on 5-1-11 on our way back to the USA. He said he would pass info. along and save the ring for us. So we were shocked when we returned to the lady at the desk being very rude and saying nothing had been found and had no sympathy at all for our situation. She just said they could not be responsible for anything not left in their safe. When I asked to talk to the lady that cleaned the room, she was just very defensive and started speaking in spanish. (which for the first time in my life I wish that I could have understood) I realize it's our fault for leaving it but until this point I had felt safe at any other Comfort Inn I had stayed in.

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dissappointed2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 6 Calle Clemenceau | Condado, San Juan 00907-1608, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #31 of 47 Hotels in San Juan
Price Range (Based on Average Rates): £
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Comfort Hotel San Juan

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