Our family of 5 adults and an infant stayed in 2 rooms for one night before our departure on the
cruise ship Carnival Victory. The counter staff was friendly and checked us in about an hour early. The sign behind the counter said they didn't accept debit cards, even though I booked it through "bookit.com" with the debit card. I did not have a credit card and the clerk told me they would have to debit the amount immediately. I told her that that was no problem... I was then charged an extra $10 to park our rental van.
The overhead light in the room made such a loud noise that we couldn't hear the TV, which even though it was a nice flat screen, the image was very fuzzy.The tiny bathroom shower was ok but the fan did not work and there was no counter space. Pillows were very comfortable...it was a good night's sleep.
In the morning we returned our rental van to the airport and paid a taxi $20 to return. (We learned to ask about fares before getting in) The hotel provided a continental breakfast that our grown son said was simple but sufficient. At checkout, the line was out the door and it took us nearly a half-hour to depart. The hotel staff offered to keep our luggage in a back room until we wanted to board the cruise ship, but I had checked with the ship earlier and was told we could drop it off at 2:30. We thought it better to take our luggage upon check-out and not pay the $25 taxi fare to return later. We have stayed in hotels all over the world and this hotel was definitely overpriced for what we received.
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- Also Known As:
- Comfort Hotel San Juan