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“Very convenient location”

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Hotel Plaza De Armas Old San Juan
Ranked #29 of 47 Hotels in San Juan
Liverpool, United Kingdom
Level 6 Contributor
166 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Very convenient location”
Reviewed 13 December 2013

Great location in the heart of the old town, so very convenient for seeing the main sites and trying out the many different restuarants. Also the cruise ship terminal is very close so no need to get a taxi.

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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955 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (223)
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English first
Playa del Carmen, Mexico
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 12 December 2013

Although my wife and baby only stayed for one night, the overall experience was good. Would have been excellent if there would have been more amenities like a kitchen where she could get some hot water and an elevator that would not break that often. Also, not having a phone in the room is a big inconvenient. If you need something you need to go all the way to the front desk.

All in all, it's very good value for the money and the staff would do everything to make you feel welcome. We even received an upgrade for the room we booked, for no extra charge which was amazing. I will probably use their services again if needed.

Room Tip: I am not sure if there are any rooms with view, all the ones we've seen have no windows.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
Thank DanielR81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 12 December 2013

Very attentive service. Staff is knowledgeable about surrounding areas - things to do and where to eat, and even made suggestions. Hotel is in an excellent location, which allowed us to rest or refresh during the day and easily head out again. Everything is nearby or within walking distance, from restaurants, to historic sights and night life activities. We stayed there with an offer (discount) and we are locals, which automatically made us think that we would be treated improperly or differently. To our surprise service was excellent from the moment we got there, and we were greeted every time (and I really mean every single time) we passed through the lobby when heading in or out of the hotel. Rooms aren't big but they are clean, tidy and the a/c works very well, which is a huge plus for Puerto Rico's type of hot weather. Hotel is also very quiet, which is a plus at night. We are definitely coming back!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SCFeris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Juan, Puerto Rico
Level 2 Contributor
3 reviews
Reviewed 12 December 2013

- The location is excellent, right in the middle of Old San Juan, super close to the ships dock. - 5 minutes walk to El Morro and San Cristobal Castle. - No parking on site, but you can use La Puntilla or Doña Fela. - Ice and vending machines on premises - Super friendly and helpful staff - A lot of food/drink places around as well as Walgreens across the street and a CVS 5 minutes walk.

Cons
Really old and slow elevator. It's better to use the stairs, but it's understandable since it's a really old structure.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Julio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 12 December 2013

This is the second time we have stayed at this property. Once Feb. 2012 before a cruise and again in Nov. 2013 before a. Cruise. My wife and I find the hotel to be clean and the staff to be very friendly.Do not expect alot of amenities like an american hotel but they do cover the basics with AC, hot water, TV, and soap. The room was on the second floor facing the street. The morning traffic and foot noise will definitely wake you. This is good if your wanting to get up and get an early start to Old San Juan, bad if your looking to sleep in. The square is active
Outside the hotel. The free trolly stops right in front of the hotel and taxi service is readily available right out the front door. This would be a GREAT value if they were to have a small coffee shop or bistro on the first floor so you could grab a bite to eat or a cup in the a.m. or an afternoon or early evening snack. All in all its a good place to stay for 1 or 2 nights before a cruise. Its not close to the ports but it doesnt matter because as for mentioned the taxis are right out the door.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Ballscout
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
Reviewed 12 December 2013

A very nice located hotel in a great city. Value for money is great. Rooms are spacious, with clean bathroom. The service provided nu the staff is excellent and cleaning of the rooms is also very good. So I can recommend this hotel to everyone.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank eddievanolst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dublin
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 December 2013

In the old san juan , walking distance to the pier. Bedrooms with good bed, spacious bathroom, safe box ..I had no window in my room , but it was spacious so didn't bother me. Lift bit slow and not working really well, but at least there is a lift ! I would recommend this hotel for people who wants to do a city trip or nights before cruise. No breakfast is served in the hotel, but many places around to get one.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank axelleholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Plaza De Armas Old San Juan

Property: Hotel Plaza De Armas Old San Juan
Address: 202 Calle San Jose | Old San Juan, San Juan 00925-3510, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Free High Speed Internet ( WiFi ) Suites Wheelchair access
Hotel Style:
#13 Romantic Hotel in San Juan
#14 Family Hotel in San Juan
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Plaza De Armas Old San Juan 2*
Number of rooms: 51
Official Description (provided by the hotel):
Welcome to Hotel Plaza De Armas, located in the colonial district of San Juan, Puerto Rico. Hotel Plaza De Armas is for travelers looking to be in the center of Old San Juan. Hotel Plaza de Armas is a delightfully captivating colonial style hotel in the heart of picturesque Old San Juan, a city as rich in history as it is in culture. The colonial building features its unique and renowned antique elevator true to its history. In every direction you can find world-class shopping, dining and entertainment. Our completely unique location highlights spectacular views of the Plaza De Armas and puts you mere cobblestones away from 16th century Spanish fortresses, fascinating museums and art galleries. The modest standard rooms are windowless, excellent for a good night sleep. Suites overlook the city hall and Plaza de Armas. Hotel Plaza De Armas also offers high-speed Internet access in all common areas of the property. Even though everything is at walking distance, we have a trolley stop right outside our door and a taxi line across from the hotel .We look forward to your stay at Hotel Plaza De Armas! ... more   less 
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Also Known As:
Howard Johnson Plaza De Armas
Howard Johnson San Juan
Howard Johnson Old San Juan
San Juan Howard Johnson

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