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“Hidden Gem”

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Olive Boutique Hotel
Ranked #4 of 47 Hotels in San Juan
Certificate of Excellence
Reviewed 3 August 2014

My wife and I have 5 children and this was our 1st vacation alone.So with that being said we wanted a hotel with no children allowed.
If you are looking for a relaxing beautiful place to stay while visiting Puerto Rico,look no further than the Olive Boutique hotel. This 16 room beautiful hotel is complemented by an amazingly knowledgeable ,friendly and attentive staff. The perfect place for couples or if your flying solo.We stayed in the Mediteranean room.It was very intimate. Breath taking was the first word that came to my mind.The exclusive rooftop bar and lounge had a great view of the lagoon as well as a splash pool and massage area.
Every morning we awoke to a fantastic continental breakfast consting of fresh fruit, bagels, cheese, meat, coffee, juice, muffins, and much more! House keeping made our room fresh and clean daily and put little treats on the night stand for us.
This is truly a hidden gem and highly recommended by us. We will be returning in the future for another amazing trip.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank Manny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveExperience, Front Desk Agent at Olive Boutique Hotel, responded to this reviewResponded 8 September 2014

Thanks for this beautiful review! We love it that you consider us a "hidden gem" in San Juan! You picked the perfect place to relax and have an intimate stay for your romantic getaway. We are such a private property, that if you just want to relax and escape from your daily routine, this is the place to be. It is very exciting too that you consider our rooftop so breathtaking, but with such a spectacular view of the Condado Lagoon and Old San Juan, we could not give a better description than yours! Thanks also for your comments towards our housekeeping and front desk staff! They are key elements in the process of making our guests' stay as wonderful as yours! We hope to have you back some day at O:live! Take care!


Astrid Emmanuelli
Front Desk Agent

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535 - 541 of 838 reviews

Reviewed 29 July 2014

WOW! The moment we walked into this unique and elegant Boutique Hotel I knew I had made the right choice. The service was excellent, the check-in process was quick, the particularity of no room numbers was refreshing and the room was just perfect. We enjoyed every minute of our stay and breakfast was simple and just what we needed to start our busy day. The Rooftop Bar, where you can also find the pool, is very cozy and filled with details (decoration wise). It was just what we needed and more. O:live Boutique Hotel is the perfect getaway spot right in the middle of Condado! We loved it, and we'll definitely be back.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank EKPR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveExperience, Front Desk Agent at Olive Boutique Hotel, responded to this reviewResponded 8 September 2014

Such a wonderful review! Thank you so much! We are so happy you felt like we were a special and unique place since the moment you came in to our lobby. We try that you get the sense of being in a special place since the moment you walk through our entrance. Its great too that you noticed that our rooms are not divided in room numbers, but rather by the mediterranean country they represent. It is a very particular division system and divides us from the rest. We are happy as well that you enjoyed our rooftop so much, especially the decoration. The ambiance is very important for us as well as the individual guests' experiences. Thank you so much for this review and we hope to have you again in the future at O:live as a returning guest!

Astrid Emmanuelli
Front Desk Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014

This is a beautiful hotel in a very good location. It offers nice touches but lacks the basics. We paid extra for the mediterranean room to get a private bathroom; semi-private is a better description, since you can actually still see through the frosted glass. The room also lacks a closet and has few hooks to hang things -- towels, wet bathing suits, nice clothes, etc. The small armoire is too short to hang a dress, for example. So we were tripping over our belongings all over the room -- and this room wasn't meant to be one of the "small" ones. The room was also quite noisy: ongoing construction (not that anyone told us in advance) rattled the room every weekday, and noise from the rooftop bar kept us awake Friday night until 3:00 am. The construction supposedly will end in December 2014, but the bar noise presumably won't. Breakfast was a strange mix of luxurious fresh fruit and really cheap-seeming bread products, cookie-like granola, and essentially no protein. There's only so much that brownies at the bedside each day and unlimited bottled water can make up for. It's also worth noting that the staff really were quite pleasant and friendly.

Room Tip: Avoid rooms on the third floor, because they are closest to the rooftop bar.
  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank 181Frequent_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveExperience, Front Desk Agent at Olive Boutique Hotel, responded to this reviewResponded 8 September 2014

We want to thank you for this review. We are so sorry you complained about the noise of the construction. Currently, we are in the process of expanding our rooms and giving all of them amazing terraces, some of them will even include jacuzzis, which will make them even more beautiful, intimate and romantic. In relation to our continental breakfast, we always try that our guests have a great variety to choose from, including fresh fruit, artisanal cheeses, different types of pastries and breads, juices, cereals, granolas and coffee. We also include different types of cold cuts to provide the protein. We would like to thank you for acknowledging our attentive staff. They always go out of their ways to make every guest's wish their command. We hope you get a chance in the future to stay again at O:live so we get the opportunity to change your opinion. Once again, thanks for this review!

Astrid Emmanuelli
Front Desk Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2014 via mobile

Very exclusive and calm place in the midst of a crazy part of town. Very nice human attencion from the staff. Beautiful rooftop bar, lounge and pool-with a great bay view. I stayed two times and both were great.

Stayed: July 2014, travelled as a couple
1  Thank Vadim G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveExperience, Front Desk Agent at Olive Boutique Hotel, responded to this reviewResponded 8 September 2014

Such a sweet and concise review! We love it when guests have such positive things to say about O:live! Especially if the comments are coming from returning guests! O:live is a very exclusive, calm and intimate place. We believe these are key factors in the process of making a guest feel great and like they found just what they needed. Thank you so much also for the compliments to our staff! We hope you get a chance to stay with us a third and fourth time! But if you do, let us know in advance so we can greet you properly, like a returning guest deserves! Take care!

Astrid Emmanuelli
Front Desk Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

My girlfriend and I picked this hotel for our first trip to San Juan and we couldn't have been more pleased. The staff were very friendly and helped us schedule tours and went out of their way to make our stay special.

We stayed in the Mediterranean suite. Bed was super comfy and the shower situation is awesome. But if you're a private/shy individual, I can see where you might be turned off by the rooms.

The rooftop and the restaurant in the hotel are absolutely fantastic. 5 stars on both. If I ever find my way back to San Juan i'll be staying here again.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
2  Thank JaredA27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveExperience, Front Desk Agent at Olive Boutique Hotel, responded to this reviewResponded 17 July 2014

Hi again Jared!

We are so happy to hear you had such a wonderful time at our boutique property! We truly do everything that's in our hands to make all of our guests' stays exceptional. We also look for the best attractions and tours so they can have a good experience in our hotel as well as outside. We are so glad you liked your room that much. They were designed that way so couples could have a romantic getaway. We would love to see you on your next trip to Puerto Rico! Thanks for the review!

Astrid Emmanuelli
Front Desk Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

Olive Boutique was a really unique and great place to stay. I stayed here with my partner in September of 2013 after finding a Jetsetter.com deal. Hotel is located in a GREAT location, excellent rooftop bar, and small little pool to dip in to cool off. Rooms are on the small scale (it is a boutique hotel after all), but beds are comfy, stylish, etc. Bathrooms are pretty cool too with an open concept with glass walls that might not be for everyone...try to ask for a bathroom with a door. Staff is SO friendly and accommodating. We had such a nice time here. If you are looking for the beach BE SURE THE ASK THE HOTEL about their sister property on the beach about 7-10min drive away. They will call ahead and let them know you are coming to reserve you a couple beech chairs. It's like having the access of two properties - one in the city and one on the beach!

Room Tip: Ask for a room with a bathroom door.
  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Service
4  Thank Justin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveExperience, Front Desk Agent at Olive Boutique Hotel, responded to this reviewResponded 17 July 2014

Hi Justin!

It is so nice to hear you liked Olive so much! The hotel was specially designed to provide a cozy, intimate and romantic ambiance for all of our guests! Our amazing rooftop with the beautiful view to the Condado Lagoon is also great for romantic sunsets. Our front desk staff is also made of caring and attentive people, always ready to help you with everything you need. Thank so much for this review and for choosing Olive Boutique Hotel for your stay! We hope to have you again in the future!

Astrid Emmanuelli
Front Desk Agent

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014 via mobile

My husband and I stayed for 2 nights at O:live recently (July 2014). We loved it!!! Attention to detail is an understatement when it comes to this beautiful and quaint boutique hotel....from the tasteful decor and ambiance, to little touches like desert waiting for you at your bedside...they really try to think of everything to make this an enjoyable and memorable stay.
We truly cannot say enough about the staff at O:live. They are all so polite, warm, and attentive. Each and every person made us feel welcome, and they are all very kind and helpful. They definitely go out of their way to help with anything and everything. For example, we were trying to book flights to the island of Culebra. They researched all our options and have us tips and information. They even called the airline directly for us to confirm everything shortly before our flight (we didn't even ask for them to do this, but it was much appreciated). A special thank you to Francesca, Astrid, and Jose for all their help. But again, all of the staff is wonderful!

The location is great, as you are a 1 minute walk to beautiful Condado beach, as well as many shops and restaurants. The roof top is gorgeous and has a nice view... Very relaxing. The rooms are cozy with soft linens and towels/robes. The breakfast has a variety of fruits, breads, yoghurt, cereal, etc....perfect start to the day.

One last thing I would like to mention...we booked our room through a 3rd party site, which had made an error. Without hesitation, at check-in, Francesca immediately offered to honor the mistake. This was very professional and classy, and again we appreciate how O:live goes out of the way to make everything smooth, pleasant, and enjoyable.

Thank you O:live Boutique Hotel!! Lovely stay. We hope to be back.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank mogo12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OliveExperience, Front Desk Agent at Olive Boutique Hotel, responded to this reviewResponded 17 July 2014

Mona! It so nice to hear from you! We are so happy you had a great time at Olive! You and your husband were such wonderful guests. It is so nice to hear you liked all of the hotel areas. We put a lot of work on Olive so that our guests enjoy every single detail, no matter how small it is. Like I am sure know now, our rooftop is the perfect way to start a relaxing morning as wells to have a perfect and romantic end of the day! We are so happy you also had a great time at Culebra! Flamenco beach is listed as one of the 10 most beautiful beaches of the world so we had to make sure you made it there before leaving! Our front desk staff sends you both lots hugs and we hope to have you sometime in the future as our guests once again! Take care!

Astrid Emmanuelli
Front Desk Agent

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Olive Boutique Hotel

Address: 55 Aguadilla st. | Condado, San Juan 00907, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 47 Hotels in San Juan
Price Range: £162 - £333 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Olive Boutique Hotel 4*
Number of rooms: 15
Official Description (provided by the hotel):
Inspired by the ‘art de vivre’ and the diversity of the Mediterranean culture, O:live Boutique Hotel presents a unique style of relaxed luxury and intimacy. Its prime Condado location, exclusive amenities and artistique atmosphère makes this charming boutique hotel part of the Small Luxury Hotels of the World™. ... more   less 
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