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“Great location and Great service”

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Courtyard San Juan Miramar
Ranked #17 of 46 Hotels in San Juan
Kannapolis, North Carolina
Level Contributor
141 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Great location and Great service”
Reviewed 6 November 2013

This hotel is in a great location if your going on a cruise. It is only about 5 miles from the port... About a $14.00 dollar cab ride. There is two or three resturants within walking distance. Two of which are very, very good. The hotel is very clean, the front desk clerks are very friendly and extremely helpful with everything....from where to eat to printing our boarding passes and luggage tags for the cruise. Overall it was a wonderful stay. I would stay there again when back in San Juan.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank theresa f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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976 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (168)
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English first
Weston, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 November 2013

I stayed here for 3 nights for a conference. The rooms are nice and clean, and the staff was very helpful and pleasant. it's a great place to stay for business or if you need to be near the convention center, not so much for vacation if you want to be near the tourist sites and don't have a car.

  • Stayed October 2013, travelled on business
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Helpful?
2 Thank karlines99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, FL
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 October 2013

The hotel was very clean and the staff was very helpful. Plenty of stores, cafes, restaurants, grocery stores, and pharmacies really close by. Beaches and attractions are within a 5-10 minute ride. If I were to go on a pure island vacation I would not stay here, for the money they could have included continental breakfast. Valet parking fixed rate is $15/ day. Rooms were clean with modern decor, although it was not overly large, it was comfortable.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VIVIS79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pennsauken, New Jersey, United States
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 October 2013 via mobile

I only stayed here one night and it was an eventful one. My son had an accident and staff was awesome despite the circumstances. They were ready for an emergency and were very comforting to our family. They quickly helped my son who is autistic and called the proper people to get him help. As a parent I thankful for all that they did for us.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Milagros M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cary, North Carolina
Level Contributor
90 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
Reviewed 25 September 2013

I'm not a huge fan of the chains, but the Courtyard remains a consistently good experience. Got a last minute great price, and the hotel is quiet and spotless. The location is fine for walking over to Condado. The staff was super friendly and gave the impression that they were there to help. The room was not overly large, but was well appointed. Lovely lap pool too. An excellent value.

Room Tip: Rooms on the east side have a nicer view (there is mechanical equipment on the west side.)
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  • Stayed September 2013, travelled as a couple
    • Value
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Helpful?
3 Thank bruce a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
39 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 21 September 2013

Nice, clean, and excellent service hotel in San Juan area. Location is excellent and facilities are well kept. Valet parking with all day fixed rate $15 is good. I recommend it for the price in this area.

  • Stayed August 2013, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
3 Thank Pancho628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 268 helpful votes
Reviewed 15 September 2013

Warning for Marriott Gold and Platinum members -- as nice as the front desk staff is, it does not overcome being "upgraded" to the 1st floor suite directly in front of various HVAC units, bolted windows, musty carpeting - a room that looked like it hadn't been refreshed in months. The noise from the HVAC units made it impossible to sleep. It's almost like we were being punished for being loyal to the Marriott brand.

There are 135 rooms in this hotel, and the front desk insisted that they were booked solid for a conference, but at any time during the day or evening, I did not see any more than 3-5 people in the lobby and we were often the only people in the elevator.

We couldn't wait to leave, so we immediately canceled the rest of our reservations at this hotel and bolted first thing in the morning to the slightly more expensive Doubletree by Hilton San Juan. The difference is literally heaven and hell - Doubletree's immediate customer service, infamous warm chocolate chip cookies, Supermax supermarket across the street, and day passes to the 5-star La Concha resort.

Room Tip: Never agree to the 1st floor suite - it feels like an underground jail and faces HVAC units, which a...
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  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank K K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Courtyard San Juan Miramar

Property: Courtyard San Juan Miramar
Address: 801 Ave Ponce de Leon, San Juan 00907-3326, Puerto Rico
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in San Juan
#12 Family Hotel in San Juan
#14 Romantic Hotel in San Juan
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Courtyard San Juan Miramar 3*
Number of rooms: 135
Official Description (provided by the hotel):
We strive for understanding our guests business and leisure needs providing them with the essential amenities that will ensure their satisfaction. Guestrooms with panoramic city and Condado Bay views that will allow our guests to be comfortable and productive at the same time. ... more   less 
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Also Known As:
Courtyard By Marriott San Juan Miramar Hotel San Juan
San Juan Courtyard

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