We had a shower head that worked like a water cannon. Two days, and two complaints to front desk later, engineering still hadn't fixed it. It was painful to stand under the shower for even a few seconds with the force of the water. Finally, after a complaint to the Marriott Platinum customer care, someone managed to fix it.
Second time, they cut off hot water (actually all water) at 9:30 in the morning. Having had a long night, we'd turned in by 3 am and woke up at 9 ish only to find there was "maintenance work" for 4 hours!! Now I understand that maintenance has to happen, but can't that be scheduled at 1 pm in the afternoon? Management needs to take a good hard look at how these things work. I won't be staying here again.
- Official Description (provided by the hotel):
- We strive for understanding our guests business and leisure needs providing them with the essential amenities that will ensure their satisfaction. Guestrooms with panoramic city and Condado Bay views that will allow our guests to be comfortable and productive at the same time. ... more less
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- Also Known As:
- Courtyard By Marriott San Juan Miramar Hotel San Juan
- San Juan Courtyard