We were scheduled to arrive around noon on cxmas day but because of bad weather in the north east coast we end up arriving at midnight. We called to let them know and soon as we got in the staff was perfect, friendly, professional, and understanding. Because it was cxmas night everything in the city was closed early, even the restaurant. Since we were starving after a whole at the airport and plain and we just wanted something to snack on, the staff member went beyond the call of duty and prepare a tray of cheese, fruits, and crackers. That is definetly service. We stay a week in the hotel and it was perfect because it is small boutique hotel in Old San Juan. Two blocks off the hotel you have a few great bars and restaurants. Only a few doors down the hotel you also have a great authentic local cuisine restaurant. Since the hotel is in Old san juan you don't need a car you can just walk the area. Loved the room and bathroom as well as the little balcony. Definetly will reccommend to everyone I know.
- Official Description (provided by the hotel):
- The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi in the Lobby and public parking garages are nearby. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more less
- Reservation Options:
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- Also Known As:
- Cervantes Hotel San Juan
- Cervantes San Juan