We stayed at the Chateau Cervantes overnight from September 15, 2012 to September 16 as a married couple in their upper 60's.
This is - what I would call - a boutique hotel. It has a non-descript entrance but an impressive lobby area.
We booked a room at this hotel as we were going on a cruise the next day and the location was close enough to the port to enable us to walk there rather than take a taxi. (The Sheraton was closer but completely full).
The reception clerk also acted as a bellboy, and in the morning as a waiter.
The room was compact and the balcony opened up on the back-street which offered a view of other buildings of equal heritage..
There is an elevator which services all floors and when we first entered our room, it was quite cool and that was fine as the day was hot. Unfortunately, during the evening, the central air conditioning failed and we suffered a rather uncomfortable night. It wasn't until the next day that the AC was repaired. (We did receive a reduced room rate for the inconvenience)
The continental breakfast (which was included) was quite interesting as it consisted of several bread/bun/pastry selections artistically arranged on a platter served with a bit of butter and a spread. Fruit juice was available. Coffee was espresso - individually prepared by the waiter/receptionist/bellboy. When I asked for Cafe Americano (standard coffee), he had no idea what it was. Also, since there was only the one waiter, service tended to be slow. But, since the breakfast was included with the room rate - I have no complaints. If you are looking for a more standard North American breakfast, there is no lack of restaurants in the vicinity.
As for Wi-Fi connectivity - it doesn't exist in the rooms. I did manage to find a location in the front lobby on the settee where I was able to connect with a weak signal.
As mentioned previously, we selected this hotel because of its proximity to the docks. Unfortunately, due to the cobblestones, we were unable to pull the suitcases to the ship and had to use a taxi for the two block ride. On the plus side, in this historic section of Old San Juan, Hop-On/Hop-Off buses are free and there is a stop just outside of the hotel.
All-in-all, it was a decent hotel for a one-night stay but would have been much better with air conditioning and a buffet-style continental breakfast.
- Official Description (provided by the hotel):
- The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi in the Lobby and public parking garages are nearby. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more less
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- Also Known As:
- Cervantes Hotel San Juan
- Cervantes San Juan