It's rare to find a hotel that doesn't have a mini-fridge in the room, but a phone? cups? even enough beds to accommodate the amount of guests advertised for? That's unheard of. From the off this hotel was a disappointment, at check in, the agreed booking price was exceeded by $180; the so called 'presidential' suite was more suited to the president of a community centre netball team thats what at first springs to mind. All of the above items were absent, there was a television at the side of the only bed (advertised as a room to sleep 6) with a bath facing the bottom of the bed also, just to ensure there is no privacy whatsoever. The poorly fitted doors provided a murderous squeal whenever moved further than 30cm. When we turned on the air conditioning, it somehow managed to reset the Air con units in every other room, resulting in a maintenance man clumsily shuffling his way around the suite at midnight, much to our delight. The shower had no working light, the toilet broke, and the main seating area directly faced the entrance door. And the breakfast continued the trend of disappointment the following morning. A selection of bread. That was it! If you don't plan on seducing somebody else's mistress whilst your brother keeps a sentry on the door from the comfort of an armchair, i would recommend you find alternative accommodation.
- Official Description (provided by the hotel):
- The Cervantes boutique hotel at the gateway to Old San Juan is for sophisticated travelers that appreciate the fine art of hospitality. Inspired by the intimate 'town hotels' of Europe, rooms and elegant suites feature contemporary luxury designed by NoNo Maldonado. Exclusive penthouse suite with private terrace, spa-bath and keyed elevator access. Concierge-level service, free continental breakfast, flat-panel TVs, free Wi-Fi in the Lobby and public parking garages are nearby. Enjoy creative international cuisine at our acclaimed Panza Restaurant. We are 5 minutes away form cruise dock 1,2,3,4. We are in the heart of Old San Juan. ... more less
- Reservation Options:
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- Also Known As:
- Cervantes Hotel San Juan
- Cervantes San Juan