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La Concha Renaissance San Juan Resort
Ranked #5 of 46 Hotels in San Juan
Certificate of Excellence
Aurora, Illinois
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“awesome”
5 of 5 bubbles Reviewed 19 June 2014

awesome resort to stay,definetly going again in my next visit to Puerto Rico,my husband and daughter loved it as well.very upscale,wonderfull service.very friendly staff.the kitchen area even thou we really didn't use much we though it was very nice.

  • Stayed June 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Nancybur2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,271 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Nashville, Tennessee
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

We had stayed at El Convento, another great hotel (boutique style) in San Juan 4 years ago. As La Concha is a sister hotel, we spent a day at their pool during that visit.

That led us to decide on staying at La Concha on this trip. If you want high-end, ultra-personal service that doesn't stop along with a facility with numerous (including ADULTS ONLY) pools and a great beach...this is it, period.

The friendliness of ALL of the staff, from Felix Perez who greets you as you come in (and as in our case, sends you on your way as well) is unreal. We stayed in a junior suite which was fresh, very clean and had a very hip, modernized bathroom area. We had one of the only two solid concrete porches (on the 3rd floor) and used that as a "reason" to have room service breakfast on the veranda our first morning. That, as with everything else, was exceptional.

I could go on forever about the food (Father's Day Brunch at Vigo was to die for, let alone the boutique cigar maker), but I won't. If you've ever been NEAR La Concha it isn't necessary. The service was impeccable on all levels. We were truly treated like celebrities at every turn, whether it was just asking for more towels (got the towels instantly PLUS robes!), or just having a late night coffee on the veranda at Vigo, it was truly an experience.

I strongly recommend La Concha, as I did El Convento years back...no, wait. Even more! I wish I could go back next week. We truly had designs on going on a tour, maybe El Yungue as well...and then after the first day at La Concha we just wanted to hang out at the pools or their beach, snack, eat or drink there. Though we did obviously wander out many evenings for dinner at the great restaurants in the area, "home" was La Concha.

The only downside we had was that we had heard about the great, high-end seafood restaurant, La Perla, at the hotel. When I went to book a reservation for Saturday I found that it was closed for a private event. Nonetheless, we got to enjoy everything else about La Concha...from Solera to Vigo to all the pools, etc., etc. etc.

bottom line...GO THERE AND STAY!

Room Tip: if you're going for a junior suite, ask for 305. its one of only two with the bigger, solid wal...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FlexMartian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orlando, United States
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

The hotel was nice, and our room was available early, yay!
We met Hector Torres on the beach our first day, and followed him daily to the area(s) he worked ... because he offered amazing service! He also provided fantastic restaurant recommendations.
We had a suite, which accommodated us very well - our room had a full-size fridge w/ icemaker, 2 burner stove, microwave, sink & stocked with dishes and utensils.
As a Gold Marriott member, I was very disappointed to learn that the Executive Lounge permanently closed 2 weeks before our arrival. Apparently, Marriott is closing all executive lounges throughout their resorts in the Caribbean - which is a HUGE mistake.

Room Tip: If you're traveling with more than 2, pay the extra $ for a suite - it was so worth it for the e...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Angie G. L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Great Western, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 June 2014

Wow! What a beautiful place! This hotel is amazing, lots of natural light, heaps of space and amazing service. I'm sorry but someone mentioned in another review that 5 star reviews are fake that mention peoples names.. I don't mean to be disrespectful but that's not true. We are here from Australia for my husbands 30th birthday, we have been travelling for 2 months and this has been the best hotel we have stayed at!! The pools are amazing here, all heated and opened 24/7, two hot tubs soooooo good. We had all these plans to go out an explore the area but the resort is so lovely we have only left once to explore so far!!! Hector 'Hurricane' Torres was super friendly and gave us lots of good tips at the pool bar, tuna salad and cocktails was awesome, thank you!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Plainwell, Michigan
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 19 June 2014

Wow, there is nothing boring about this place. It felt like I discovered something new every time I walked through the lobby. Multiple bars and restaurants, multiple pools with multiple levels, a casino, and combine that with all the sights on the street just a few steps from the front door, I guarantee you will feel energized here. The best part of having so much variety is that nothing felt overcrowded or busy, it was just the right level of R&R and things-to-do. The staff was extremely friendly (in an American way) and I would definitely stay here again.

Room Tip: The rooms with a view of the ocean are well worth it.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rharlow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 June 2014 via mobile

I stay at La Concha on business a lot. After a long stressful day getting to the hotel and have Felix Perez receive you with his big smile and positive energy is uplifting!! if you are in service, Felix's attitude is the one to have. He is the best!

Stayed June 2014, travelled on business
Helpful?
1 Thank Ivelisse S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockford
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 18 June 2014 via mobile

We visited La Concha the end of May. We had an amazing trip! We stayed in the King Suite partial oceanview room & had an amazing view of the ocean & the city! The room had a little bit of a smell but we were not even complaining because the room size was well worth the money. There is a small kitchen w a fride&freezer! Great Balcony to sit out on! The pull out bed was pretty small and would only fit 1 adult or 2 small children.

The lobby bar was the place to be to have some cocktails at night. Prices of food & drink at this resort were a little high but there are several places right outside the resort to eat at that were a little less. This hotel is located in probably the best area! There are so many places you can walk to including a Walgreens! Don't eat at Lucky Star down the street from the hotel!!!!

Jose & Gabriel were the best bellmans! Very friendly & always talked to us when leaving & coming back into the resort. Joshua the pool waiter was also super nice!!

The pool was refreshing & there were two infinity pools right on the beach. The beach was a little rough here but still beautiful!

If I go back to Puerto Rico, I would def stay at La Concha again & I would guess you can't get a resort much better than this in San Juan:-)

Stayed May 2014, travelled with friends
Helpful?
1 Thank AshyA86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Concha Renaissance San Juan Resort

Property: La Concha Renaissance San Juan Resort
Address: 1077 Ashford Avenue, San Juan 00907-1128, Puerto Rico (Formerly La Concha Resort: A Renaissance Hotel)
Region: Caribbean > Puerto Rico > San Juan
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in San Juan
#2 Business Hotel in San Juan
#3 Romantic Hotel in San Juan
#4 Luxury Hotel in San Juan
#6 Family Hotel in San Juan
Price Range (Based on Average Rates): £££
Hotel Class:4 star — La Concha Renaissance San Juan Resort 4*
Number of rooms: 483
Official Description (provided by the hotel):
Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more   less 
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Also Known As:
La Concha Hotel Renaissance
Renaissance San Juan
San Juan Renaissance

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