Here's why La Concha was a disappointment: 5 hour wait at check-in among a sea of angry guests, (we were not early, regular check-in time had come and gone), no compensation. Wifi never worked. Room equipped with loud a/c unit in the closet (I'm paying for the sound of tree frogs and ocean, not a/c and running toilet keeping me up all night till I bought earplugs). No other rooms available, no compensation. OK, it's a hopin' spot. Come for the scene. But given the decay under the veneer and redonculous cost for facilities and services (un)rendered there are plenty of other wonderful places to stay in the area.
- Official Description (provided by the hotel):
- Welcome to the La Concha Resort experience, the stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in San Juan's most prestigious Condado district, La Concha is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more less
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- Also Known As:
- La Concha Hotel Renaissance
- Renaissance San Juan
- San Juan Renaissance