The hotel is beautiful when you arrive. Great open lobby. We were taken to our room and had paid for a suite because we were traveling with a 4 year old. The suite apeared fine at first. The room where my daughter would sleep had the pull out and overlooked the pool area. The bedroom was behind it and overlooked the ocean. Apparently at night the pool area becomes a nightclub of sorts. Well since that was the room that my daughter was supposed to sleep in- it becomes very, very noisy. Even I would have had trouble sleeping there. At 10 PM - she is crying because she can't get to sleep. We had to move her into our room to sleep on the chaise- I can't imagine she was very comfortable there. Service could have been better- we had to call housekeeping/front desk 3 times to have the pull out bed made up (and she couldn't even sleep there- I think they knew but didn't say anything to us)
The ocean there is also UNSWIMMABLE. Very, Very rough and eroded- you can't even walk out to the beach from the hotel itself since they have barriers up so you don't fall off.
- Official Description (provided by the hotel):
- Welcome to La Concha Renaissance San Juan Resort, a stunning renovation of one of San Juan's most elegantly chic properties. On a sun-drenched corner of Caribbean beachfront in the most prestigious Condado district, our hotel in San Juan, Puerto Rico is an icon of modernist architecture replete with spacious exhilarating decor and detail. ... more less
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- Also Known As:
- La Concha Hotel Renaissance
- Renaissance San Juan
- San Juan Renaissance