As with many we stayed at this hotel one night prior to a cruise. We were a party of 5 people and it is very hard to find a room that will sleep 5 people in San Juan. I called the hotel directly and a wonderful woman went out of her way to make sure that we had a room with a pull-out couch so we could sleep all five of us. They only have three of these rooms. She was very friendly and helpul.
We didn't arrive to the hotel until midnight. The gentleman at the front dest was amazing. He was expecting us and gave the rest of my party keys so they could get settled while I finished checking in. He could tell we were tired.
After we got into our room he checked on us to make sure we had all of the linens we needed.
The room was very small and very stark. It definately needed an upgrade. However, the beds were comfortable. We were on the first floor and had a great view of the pool and our own private patio area. We didn't get to use anything because we were up and out the next morning to head to the port.
The woman at the desk the next morning was also very accommodating and got us a taxi very quickly. She even made sure that we got one of her favorite drivers.
The hotel definately has some charm and with some upgrading could be a real gem! I don't think I would stay there for more than one night. However, for the price and the service it was well worth it for that one night.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Choice Hotels, Priceline, TripOnline SA, Evoline ltd, HotelQuickly and Cancelon so you can book your Le Consulat, Ascend Collection Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Ascend Collection Le Consulat
- Ascend Collection San Juan
- Clarion San Juan