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“Carpet bad odor at dancing room”

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Holiday Inn Mayaquez & Tropical Casino
Ranked #1 of 4 Hotels in Mayaguez
Certificate of Excellence
Puerto Rico
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Carpet bad odor at dancing room”
Reviewed 22 November 2012

Except for the bad odor of the carpet at the dancing room, everything very good. We have a very nice stay. Prices very good, employees are so kind, rooms are clean and the hotel is very well located.
In the area you can find shopping centers, restaurants, and a golf course.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jesus O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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276 reviews from our community

Traveller rating
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    13
    13
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • Dutch first
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Tampa, Florida
Level 4 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 November 2012

No surprises....typical hotel/casino with a Fat Tuesday's bar in the lobby. The room was nice and big, bathrooms spacious and A/C was COLD.

The bathtub was unusually slippery and did not have any grips. My guest slipped and fell out of the shower. No injuries, but scary nonetheless.

Free Wi-Fi, located right off the interstate, live band in the casino and lots of slot machines.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Frndlychat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brampton, Canada
Level 6 Contributor
877 reviews
203 hotel reviews
common_n_hotel_reviews_1bd8 529 helpful votes
Reviewed 13 November 2012

This hotel is typical of any Holiday Inn Hotel. As a Priority CLub member, I always book as much as possible with Holiday Inn. The rooms are spacious and clean. However the location of this hotel seems to be in an area where you have nowhere else to go to but the casino in this hotel. I am staying only in this hotel due to a client call around this area.Otherwise I wont even think of booking in this area.

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank betty l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reston, Virginia
Level 5 Contributor
70 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 6 November 2012

At least once a year I get to work in the west part of the island, and usually stay at the Holiday Inn in Mayaguez because is within per diem. I have been doing this for the last 6 years, and I have seen this hotel decaying over time. The last time I stayed there I got a room that smelled moldy, and was very humid. I talked to the front desk person, and she was kind enough to move me to another room, which smell was much better, but the place felt humid. I would say the room was clean, and if you do not plan to stay there all day long, it is OK. I would not recommend this hotel for honeymooners or for a family vacation unless you pay the extras for an upgraded room (which I have not seen, but I would think are better kept).

Pros: parking is free, as well as WI-FI.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank viajera_reston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kearny, New Jersey, United States
Level 3 Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 November 2012

Came here for spring break back in 2008 and didn't realize how far it was from the nightlife and the beach! We had to take a cab everywhere we went. The hotel itself is nice and has a nice pool area and delicious food at the restaurant. We spent most fo our time driving to Rincon beaches which were about 20-30 minutes away. Beautiful area of Puerto Rico and a great surfing location.

Room Tip: Make sure you don't spend all your money at the casino on the main floor!
See more room tips
  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ellisville, Missouri
Level 5 Contributor
54 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 November 2012

We were in town for a family wedding at which the reception and the hotel rooms were booked at this facility. Hotel was very clean, room was nice/average, although the shower was very short. The ballroom for the wedding was lovely. All employees of the hotel were professional and courteous. Free parking was very much appreciated as we were in & out frequently due to details with the wedding. Breakfast in the attached restaurant was very good and the service excellent. We didn't use the pool or other facilities.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deerfield Beach, Florida
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 November 2012

When I first got to the hotel both of the phones in the room were out of order. There was also no binder for room service or any hotel info. The room was clean, but the balcony was odd. The bathroom was clean which is normally my first complaint, so that was a nice change. I was on the second floor and there was a seating area outside of my room which was pretty annoying because I could hear people talking throughout the night. The parking was also an issue because so many locals come to the casino that it is hard for guests to park at night. Overall I liked this property, but would choose to stay elsewhere next time.

Room Tip: Get a floor that is higher up so you don't hear the casino.
See more room tips
  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Lauren R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Mayaquez & Tropical Casino

Property: Holiday Inn Mayaquez & Tropical Casino
Address: 2701 Hwy 2, Mayaguez 00680, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Mayaguez
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Mayaguez
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn Mayaquez & Tropical Casino 3*
Number of rooms: 142
Official Description (provided by the hotel):
Conveniently located, with all the spectacular attractions of Porta Del Sol within easy reach, Holiday Inn & Tropical Casino Mayaguez, is the ideal place to stay when your vacation or business trip takes you to the city of Mayaguez and Puerto Rico's stunning west coast. From Holiday Inn & Tropical Casino Mayaguez you can drive to an incredible water park, bowling alleys, golf courses and some of the most beautiful beaches in the Caribbean. Puerto Rico's only zoo is minutes away from the comfort of your room. Holiday Inn & El Tropical Casino welcomes you! Book your Mayaguez hotel reservations today for the upcoming events, Mayaguez University Graduation, RUM Mayaguez University Job Fair, Punta Borinquen Golf Club and Club Deportivo Del Oeste Golf Club. ... more   less 
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Also Known As:
Holiday Inn Mayaquez And Tropical Casino
Holiday Inn Mayaquez & Tropical Hotel Mayaguez
Holiday Inn Mayaguez
Mayaguez Holiday Inn

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