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Aquarius Vacation Club at Dorado del Mar Beach & Golf Resort
Trujillo Alto, Puerto Rico
Level 5 Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Updated since last year”
Reviewed 3 January 2014

This is a timeshare resort which shares the pool, the fitness center and the game stop with the Embassy Suites Hotel. There's not too much to do at the resort, unless you like to gamble at the casino or love to play golf, but if you want or need a peaceful rest time, this resort is a good choice. On weekends there's a lot of children and teens, but by week days there's just a bunch of people (November's low season).
This resort have been updated since my last year review:
1) inventory form for both units
2) new kitchen appliances (full stove top, microwave, dishwasher and refrigerator in stainless steel)
3) new sofa bed
4) three new LCD TV (one in the living room and one in each bedroom
5) some of the old furniture from the living room have been removed
6) both units were cleaner than last year
7) housekeeping was more responsive when needed
8) pots and chinaware were complete for both units
The cons:
1) drapes needs a change
2) most sheets are worn out
3) bed quilts are to heavy, stained and worn out
4) AC is too cold
5) if you try to raise the temperature (shutting off the AC or opening the balcony doors) walls and floor begins to drip or sweat
6) the hallway carpet needs an update or I think it will be better to change to tiles
7) parking lot is expensive, it's not necessary to use it (for the second auto) if it's low season
8) beach area was dirty
9) lacks of activities
As always, Nancy Vega, at front desk does a wonderful job and the same did Giovanni Coira at housekeeping.
In general, the resort staff and WE Manage, had made an effort to accomplish some of my last year critics, however there are things that needs to be improved.

Room Tip: Ask for a pool view room.
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank trisi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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174 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Spanish first
  • Swedish first
  • Any
English first
New York City, New York
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 September 2013

I stayed at this timeshare and it was wonderful, Nancy from Front desk and Leonor were excellent, its a little outdated bit it doesn't matter that much, it has a great pool which it shares from the Embassy Suites there is a kids area, several restaurants in the location. its pretty far away from the SJ airport you would have to take a taxi which costs about $65 dollars or renting a car, in san Juan that's what I did I rented with Allied the prices were cheap and was great, but getting back to the hotel I had a wonderful experience with my family. I will stay there again. LOVED IT.....

Room Tip: higher floors have great views doesn't matter what side
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Yari M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burtonsville, Maryland
Level 4 Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 September 2013

Made a reservation and requested a double bed room with ocean view. The confirmation receipt indicated such request as confirmed. The check in process was agony! Only 2 people at the front desk, and one of them appeared not to know "the system". When I finally get my room, it was not an ocean view room. Went downstairs and showed them that I had a confirmed ocean view reservation, and all they could say was, "we are sorry, those are given on a first come basis." It was a waste of time to argue with them. Also during check in, I provided them a different credit card that the one I used when I did the reservation. I told them that this 2nd. credit card, is the one that should be used to charge for everything. They said, it was noted and fine and that the "first credit card" was deleted. - - - - On check out, as I was rushed to finally get out of the place, they gave me my final receipt and I left. That night I saw that they never deleted the first credit card, therefore they charged the wrong credit card for the 3 day stay.

Front desk staff customer service skills are definitely bad. They act like if you are a burden, not a paying customer.

The room was regular. And to make matters worst, housekeeping services are slow. Hallway carpet is old and looks dirty.

I was staying there while I was attending a 3 day conference in the area. I was very disappointed with this place. Would never return to this place and I do not recommend it.

Room Tip: Do not be fool by the nice internet pictures. It's not worth it.
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  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vatamjah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 16 April 2013

This resort needs a complete renovation as soon as possible. It is falling apart. They're always saying we're doing renovations, but I still haven't seen anything... The maid do not clean the rooms. You hear them in the hallway all the time talking about everything except work.The appliance all look disgusting. The AC is so cold and if you open the glass doors to try to get the outside breeze then all the walls start dripping/sweating. IT IS CRAZY! The front desk staff is very nice. Another thing, the parking lot, IT IS TOO expensive!!! The parking should be FREE. They are already charging too much for outdated rooms. Not clean at all. The bed sheets are very old and worn out.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lani P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami Beach, Florida
Level 6 Contributor
85 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 15 April 2013

This is a time share property that shares the grounds with the Embassy Suites Hotel in Dorado Beach, Puerto Rico. It has a separate lobby entrance but share the pool & other common areas. Breakfast at the Embassy Suites is included but not at Aquarius. If you plan to eat or drink at the Embassy Suites bar or restaurant, bring cash or credit cards as you can not charge it to your room. Same aplies to the water sports at the pool beach area.

There is a supermarket very near-by so you can cook your own breakfast or other meals in your room. Parking is an additional $12 per night. Access to the gym at the Embassy Suites is included but do not loose the electronic card key, it will cost you $50. Dorado Beach is about 30 to 60 minutes from SJU international airport (depending on the time of day). Take exit 24 off Hwy 22 towards Dorado Beach Toa Alta.

Room Tip: Ask for a room facing the pools
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  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank WIKITRAVELPEDIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 April 2013

Rooms smell apliance dont work
I have stay few years ago and noe the rooms ,beds,sofá kitchen are in bad shape.
Since this is a time share staff is not willing to help not service oriented.when i talk with Room service staff they understad my frustation but is not much they can do.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Riverapr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 March 2013 via mobile

I went with my husband on December. Even that it was colder than in summer, the temperature was about 80F. So you can go to the great beach they have any time at the year. They stil need to improve the costumer service, but as of the room, it was clean. We stay at the master suite and there was a jacuzzi inside our room. The kitchen was well equiped and the outdoors and pool area were nice too.

  • Stayed December 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Doriseul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aquarius Vacation Club at Dorado del Mar Beach & Golf Resort

Property: Aquarius Vacation Club at Dorado del Mar Beach & Golf Resort
Address: 201 Dorado del Mar Boulevard, Dorado, Puerto Rico
Region: Caribbean > Puerto Rico > Dorado
Hotel Style:
Ranked #2 of 6 Speciality Lodging in Dorado
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Aquarius Vacation Club at Dorado del Mar Beach & Golf Resort 3*
Number of rooms: 4
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Also Known As:
Aquarius Vacation Club At Dorado Del Mar Beach And Golf Resort
Aquarius Vacation Club At Dorado Del Mar Beach & Golf Hotel Dorado

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