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Hilton Ponce Golf & Casino Resort
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Reviews (1,667)
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953 - 958 of 1,667 reviews
Reviewed 3 November 2013

I stayed here for almost three months during summer 2012. The hotel is pretty decent. The bar staff is pretty nice, and Carmen from the cleaning staff is amazing. She is what an organization strives to have in an employee & ambassador of the brand. Carmen, of the housekeeping staff is a superstar. The rooms are very clean & Carmen makes certain of that. The facilities are dated, but acceptable. The beach is a "ponce beach". Ponce is not a beach town. The sand is pretty dirty, but it is not a reflection of the Hilton. Overall, a fairly decent stay if you are in Ponce on purpose. Don't come here expecting a beach resort. The staff is pretty friendly. Breakfast buffet is standard, but lunch & dinner buffets are pretty nice. Overall, a good stay if you are in Ponce for a reason. The food & beverage manager, I don't remember his name, is AMAZING! He took pride in his job & made sure we were well taken care of. Kudos to him!

  • Stayed: July 2013, travelled on business
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1  Thank blewis01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013

Great upscale hotel with modern amenities. The lobby is all open air and reminds you that you are in an island paradise. Our room was huge with the most comfortable bed I have ever slept on and was completely updated and beautiful! The golf course and water views were fabulous and the staff were extremely attentive.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Hilton Hotels & Resorts
1  Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 November 2013

excellent time. Good people whom are very accommodating. Best Hotel in Ponce and dare I say in Puerto Rico. Even though it is a ride to get to Ponce, We love the resort. You can kayak to see the wild life in the area and the resort is extremely family oriented.

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Christopher D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 October 2013 via mobile

I was extremely happy with this place in all aspects but two. The fact that the Honors a Lounge was closed for renovations & the way some local guests treated me in the gym just because I know very little Spanish. Other then tgat this place is great! Very clean! Located close to the sirport & within 5 miles of downtown a Ponce. I come to Ponce for work every 9 weeks do I appreciate Hilton amenities & service. I will definately stay here again!

Stayed: November 2013, travelled on business
Thank DannieM72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2013

For the price to stay here...this hotel is way below average...Paint peeling everywhere rooms were older, some mold around hotel...the only nice thing was the beach. The workers seem not to care about anything but getting paid.

  • Stayed: June 2013, travelled as a couple
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1  Thank nnj925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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