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“This property is outstanding”

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Windjammer Landing Villa Beach Resort
Ranked #3 of 12 Hotels in Castries
Certificate of Excellence
North Vancouver, Canada
Level Contributor
36 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“This property is outstanding”
5 of 5 bubbles Reviewed 9 July 2014

I chose this resort over the potential of going to Mexico , and have to admit, it was the best choice I could have possibly made. The setting of the the property is absolutely outstanding , as is the quality of the rooms,to the high levels of housekeeping , all the way to the culinary expertise that is, in my opinion ,extremely exceptional. ( and I used to be a chef at one of the best hotels in Vancouver, as well as a director of food and beverage in some of the best hotels in the world) . My wife compares this resort as a close 2nd to the Fijian resort that we had lived at for two years , and I couldn't agree with her more. The water activity crew were superb as, on taking out a catamaran , had turned it over, only to have the crew, almost immediately, come to our aid with the ski boat. I felt that this was exceptional as, being a sufferer of Parkinson's disease ( although nobody within the crew were aware of my condition ) had possibly over stepped the mark by taking out the catamaran in the first place. The other department I should like to praise is the sales department in particular , a lady by the name of Nicole , who did an extraordinary job of up selling their time share program.
All in all, a superb property and one that we will most certainly be returning to !

Room Tip: Buy some snacks as the food is very expensive , being an island that relies on imported produce, is...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqueline J, Guest Relations Manager at Windjammer Landing Villa Beach Resort, responded to this review, 11 July 2014
Dear Tony B

Thank you very much for sharing your holiday experience at Windjammer Landing. It pleases us to know that you had an outstanding time & were able to enjoy all facets of our property, water sports in particular. In addition, thank you for recognizing our Private Residence Club & we look forward to welcoming you back next year.

Kindest regards,

Franz Starker
Project Director/ PRC Division
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2,581 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (746)
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chester
Level Contributor
103 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
2 of 5 bubbles Reviewed 9 July 2014

I visited this resort in February 2014 .
We were so disappointed the standards of the villas were more like 1 or 2 star , very basic , poor decor , poor quality fixtures and 1 inch gaps on the windows and doors . We had a villa with an open staircase to the downstairs villa , no door to shut at the top end , if we had children then that would have been a real hazard . The balcony was very drab dirty basic , the balcony never had the sun , the furniture dirty and definitely needs updating , certainly not a place to relax .
Be prepared to walk steep hills , if it rains then it's slippy everywhere , they do have mini buses to run you around everywhere but sometimes you may just want to walk exercise etc .
The beach area is a good size however you cannot swim in much of it as it's got reef and rocks so it's about 20ft area for you to swim . The water sport area was very good and good choices and the staff were really helpful . The beach beds are just cheap nasty white plastic ones .
The buffet breakfast is very basic same thing each day , the waiting staff are not very friendly or helpful .
The other restaurants are ok the food was excellent and the staff working here were very good , think one or 2 ladies stood out , June especially in Papa Dons , the beach restaurant the food was good and the bar staff were nice .
We did decided to leave the resort on day 2 , we complained to the hotel and they moved us to Hibicus suite , this was much better , the room was very nice with good views , however it still didn't change are point of view on the resort , in MY opinion it was tacky and in desperate need of updating .
It's not a quiet peaceful resort there's always something going on and it's full of kids .
I've posted some pictures of the first villa we stayed at .
You have been warned if you book this hotel it most definitely doesn't warrant 4 star !!!

Room Tip: Hibiscus suite if you can that's a must If you do have a basic villa make sure your away from...
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Hayleys68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WJLMD, General Manager at Windjammer Landing Villa Beach Resort, responded to this review, 14 July 2014
Thank you for taking time to write a review. I am sorry you did not enjoy your unit and we appreciate the feedback.

Regards,
Mark Ozawa
Managing Director
mark.ozawa@windjammer-landing.com
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New York
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 8 July 2014 via mobile

We liked the Windjammer Landing so much on a visit about 7 years ago that we bought a timeshare. Three years ago we upgraded our timeshare to a 2 bedroom villa. Best thing we ever did. Every year we count down the days to our Windjammer St. Lucia vacation. Always fabulous! Thank you Windjammer and all your wonderful staff!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Smyrnian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqueline J, Guest Relations Manager at Windjammer Landing Villa Beach Resort, responded to this review, 11 July 2014
Hello Smyrnian

Lovely! Thank you for your review. I am happy that we make you very happy! We look forward to seeing you again next year.

Best wishes,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

We just returned from St Lucia (it was a multi-generation family trip). May parents, my wife & kids, and my sister'f familiy with kids). All of the kids ranged from 12-18. Our group's interests differed greatly with MANY different desires & priorities (ie: Activities vs. lounging, fine dining vs quick options, pool vs beach, etc.). The Windjammer satisfied all of us, with a huge array of options. Upon arrival, the Windjammer assigns an "Ambassador" to each guest/group. We had Essie - she was awesome! This ambassador's responsibility is to make sure that the guests have everything they need while at the Windjammer. We had a few instances in which the cleaning crew forgot to give us towels in our room - but Essie made sure we received them promptly upon out phone call.

Every resort has is pros & cons - the Windjammer's pros outweighed the cons.

PROS:
- Incredibly friendly staff - EVERYONE was nice, from the groundskeepers to Management.
- Family Friendly - Though there is a bar scene at night at the Windjammer, it was not rowdy to the extent of needed to censor it from our kids.
- On-grounds activities - This place has it all (pools, beaches, waterskiing, wakeboarding, snorkeling, tubing, etc.) - If you take the All-Inclusive option, these are ALL included in your rate).
- Beautiful Layout - This place is pearched up on a hill, and all of their units have a wonderful view of the ocean, with well maintaing gardening throughout the complex. The beach is huge & has swim activities for the kids that inlude inflatables).
- Great Food - We had some pretty elite diners in our group, and all were pleased with the food quality - the chefs at the Windjammer are incredible. (there are 5 restaurants on the grounds to choose from).
- Wonderful Rooms - our villa had a private hot tub, VERY comfortable beds, full kitchen, washer dryer, etc.). Bathroom were very nice, and furniture was very nice.

CONS:
The Watersport Activity Center is a 5 minute walk from the main grounds, which is a little inconvenient, but not the end of the world - BUT they will NOT let you sign up for activities any sooner than 15-30 minutes before the actual activity starts - They are VERY inflexibly about this - they made me wait 10 minutes to sign up for an activity that was going to start less than an hour away. I didnt want to walk back to the main groundss just to have to walk back again, to sign up, and then walk back to the main grounds and then walk back for the activity - There is a LOT of walking back & forth to this "displace" watersport center because of this silly policy. So be ready to walk back & forth if you are going to use their watersport activities.
- Pool Towels - You better wake up & get one early, or you wont have one for the day - they have shortage on pool towels & seemed to only stock them in the morning.
- Proximity to off-grounds Excursions - If you plan to do activities off site (ie: Gros Piton Hike, Ziplining, Rainforest Bike Riding, Kayaking, etc.) be prepared for a LONG car ride. We did the Gros Piton Hike, were is in the car for 2 hours each way on a windy narrow road. BUT the location of this resort & what makes is such a beautiful beach option (resorts that are closer to these activities do not have the beach amenities that this place has - so there is a HUGE PRO associated with this con).

In summary - If I go back to St Lucia, I would definitely go back to the Windjammer. You need to decide what is most important to you and go with the best options. Our group had so many different desires, and it is pretty incredible how the Windjammer satisfied most of our wishlist.

  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqueline J, Guest Relations Manager at Windjammer Landing Villa Beach Resort, responded to this review, 15 July 2014
Dear Steve M

Thank you so much for your honest review. We do truly appreciate all feedback from our guests. It is indeed wonderful to know that we were able to please you and your multi generation family. I am glad to hear that you were impressed with our staff and our food; I am sorry about the towel situation. I will inform Esie about your kind mention. We look forward to welcoming you back soon!

Best wishes to you and your entire family,
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 7 July 2014

We arrived at the Windjammer after a 2 hour delay on the part of the infamous LIAT airlines. (That's another review for another time.) We were tired and hungry after almost 24 hours of travel from California. Before we completed the check-in process, the resort staff had us seated at a table for dinner because the restaurants were going to close soon. The shuttle bus to our villa was an absolute must! There was absolutely no way we could have gotten our luggage to our room without it.
The villa--a one bedroom unit--was wonderful; the ocean view breathtaking and a wonderful site to behold in the morning and evening. Probably the most difficult or problematic element of life was the mosquitoes. Still, the environment more than compensated for it. We were not on the all-inclusive plan, and the restaurants were indeed expensive. To leave the resort at all required a taxi, and the going rate was $14.00 (one way) to get to Rodney Bay the closest town to the resort and $30.00 to get to Castries. Our greatest expensive was transportation and food. Restaurants were a greater expense than we'd planned for, but with resort restaurants being so pricey, we decided we'd rather experience the more noteworthy establishments for dinner, and made breakfast in our room.
Everything that could be provided for your environment was provided including a wonderful Sunset Cruise on our last night.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Debra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Fe, New Mexico
Level Contributor
87 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

Our glorious stay at Windjammer did not begin on day one. We had booked a suite, and prior to arrival I phoned the resort to insure that it could be equipped with two beds. My friend and I are a platonic couple traveling together, and have never experienced a problem requesting two beds. This was pretty unheard of at Windjammer, and first we were offered a downgraded room, with no kitchen (even though our confirmation clearly stated we would have a full kitchen.) Then we were offered a roll away bed, which seemed a little too "college days" for us. Eventually we were equipped with a real single bed in addition to the king in the bedroom. While the sofa bed in the living room could have been considered a bed, the rolling, open-lattice wall concept would have left the sofa bed sleeper exposed to mosquitos and no air conditioning. If you have separate bed requirements, make clear negotiations first! As others have mentioned, check-in could be done better. I hated wasting these hours.

Once the bed madness was solved, we settled in to enjoy the beauty and service Windjammer does so well. This huge resort is well run and pays close attention to details. Many perks are offered to guest including daily snorkel trips, kayaks, paddleboats, fitness classes, and games to name a few. Do expect many well behaved cats in all the restaurants, and birds in the dining rooms and in your kitchen and living room, and the many big frogs might keep you hopping too! The resort did a very intimidating bug fogging three times a week, which kept the biting bugs in check, but if you are sensitive, like I am, come prepared with your own sprays and coils.

The villas was gorgeous, spacious and overall in good repair. It gave much more of an apartment feel than an average hotel room. There was a lovely patio with an unbeatable view, a dining table, as well as a sofa, chairs and barstools, full kitchen and refrigerator. The open air concept in the bathroom was fun, but helped the mosquitos find their pesky way into the bedroom! The bedroom provided an air conditioner which was most welcome throughout the day. The friendly staff is always ready to offer services and are quite helpful.

A couple of times our dinner reservations (which were required for some of the restaurants) were lost and while we were "seated anyway," it was kind of odd...maybe confirmation cards could be issued when reservations are made; I felt like we were trying to sneak into dinner, even though we were on the all inclusive plan, and had made reservations. I also really thought it would be helpful to have open and closing times of the restaurants and shops, along with menus in the rooms.

I loved our villa and so many other things about Windjammer Landing, I would not hesitate to return. So much was perfect about our stay, the minuses fade quickly. It is was a treat.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shannon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqueline J, Guest Relations Manager at Windjammer Landing Villa Beach Resort, responded to this review, 6 July 2014
Dear Silverladysanta

Thank you for taking the time to write a good review. I apologize for hiccups you experienced ad we are trying our utmost to work on those points so that they all will be rectified on your next visit. I do hope that you will return one day!

Regards,
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Apopka, Florida, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 5 July 2014

We are a time share owner in Villa 407 for many years and each time we visit it's like coming home. We love the staff, they are so accommodating to your every need! When dining on property the selection, quality and service is outstanding. Always something to do, whether it's water sports, nightly entertainment or enjoyng the gym and water aerobics with Stacey and Manasa. I highly recommend Windjammer Landing for your next get-away!

Room Tip: There is no bad room :-)
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kathy V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacqueline J, Guest Relations Manager at Windjammer Landing Villa Beach Resort, responded to this review, 8 July 2014
Dear Kathy V

Thank you for your review! I am happy that you always happy when you come back home! We will continue to do our very best to make you feel happy whenever you visit us. We look forward to your return!

Best wishes,
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Additional Information about Windjammer Landing Villa Beach Resort

Property: Windjammer Landing Villa Beach Resort
Address: Labrelotte Bay | Saint Lucia, Castries, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Castries Quarter > Castries
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Castries
#2 Top resorts Hotel in Castries
#3 On the Beach Hotel in Castries
#4 Romantic Hotel in Castries
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Windjammer Landing Villa Beach Resort 4.5*
Number of rooms: 237
Official Description (provided by the hotel):
Windjammer Landing Villa Beach Resort & Spa in Saint Lucia, offers an unforgettable Caribbean vacation for families, honeymooners and couples. This exotic 60-acre full service resort is a panorama of picturesque, spacious and secluded hillside villas. With breathtaking views of the cobalt waters of the Caribbean Sea, this Mediterranean village resort is alive with the sights and sounds of beautiful Saint Lucia. Absorb the stunning beauty of nature at the Windjammer Landing. From dining on tropical fruits at sunrise to enjoying a refreshing cruise at sunset and only your choice of what to do in between. Richly appointed with the warmth of wood and an exotic blend of tropical furnishings, your spacious villa sets the mood for complete relaxation and truly your greatest escape. ... more   less 
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Also Known As:
Windjammer Landing Villa Beach Hotel Castries
Windjammer Landing Hotel Beach
Windjammer St Lucia
Windjammer Landing Resort Beach
Windjammer Landing St Lucia
St Lucia Windjammer
Windjammer Landing Villa Beach Resort St. Lucia/Castries

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