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Windjammer Landing Villa Beach Resort
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Reviews (2,823)
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2,347 - 2,352 of 2,823 reviews
Reviewed 28 May 2009

My husband and I stayed at Windjammer Landing from 26 April - 5 May 2009. We had the time of our lives! It was our first visit to St Lucia and I'm so glad we chose this superb resort.

Transfer: As per previous reviews, the drive from Hewanorra International Airport to the North of the island where all the main resorts are is pretty daunting. Even if you've never suffered from car sickness, take something like natural ginger tablets!

Check-in: We had booked an Anthrium Lily Suite but upon arrival, we were upgraded to a Hibiscus Suite with the most spectacular view. We didn’t even ask so that was a lovely surprise!

All Inclusive vs Sun Dollar: We went with the all-inclusive plan purely because my husband is a water sports fanatic & he would be doing activities as much as possible. We figured it would be more economical than doing the "Sun Dollar" deal although we spoke to a lot of guests who did this and they said it pretty much paid for most of their food, drinks and the odd activity.

Restaurants:
Dragon Fly - Breakfast had a great selection of everything you would possibly want. In the evening, it turns into a fine dining restaurant where we had our best dinners - the food and service was incredible!
Papa Don’s – evenings only at the top of the resort with remarkable views of Martinique. Very good Italian food.
Upper Deck – evenings only next to Jammers. Good menu and great service.
Jammers Bar – casual with drinks and food served all day which was good and varied. Their cocktails are amazing.
Embers Beach Bar - lunches only. OK menu with enough to satisfy the hunger pangs while lazing on the beach. We loved the flag service.

The dress code is "elegantly casual" for evening dining (with the exception of Jammers) however I was disappointed that some guests saw it as acceptable to turn up in shorts and baseball caps!

Spa: This was lovely - we had a couples massage and I had a manicure. The staff were very friendly and professional.

Beach: The beach is great – nicely laid out and always clean. We never had to get up early to reserve a beach chair – one of the main points that put me off the other resorts when searching.

Weather: It’s usual for it to rain every morning for at least 15 mins. We had sunny and hot weather every day except for 2 days that were a complete wash out. It’s still warm when it rains and it was good to have a break from the sun. Big advice - put on SPF40 lotion or above or you’ll regret it. St Lucia is near the Equator so don’t underestimate the strength of those rays even when it’s overcast. We made the mistake of only using SPF20 during tanning on our first morning from 8-11am – we thought we’d "ease" into it but we were burnt and sore for the following 3 days!

Excursions:
Sunset Cruise on the Brig Unicorn (ship from Pirates of the Caribbean): Highly recommended and great fun although take tablets if you suffer from sea sickness.
Day Sail on the Endless Summer Catamaran: This takes you to the Pitons; waterfall; drive-in-volcano and sulphur springs; Cocoa plantation; Marigot Bay and swimming at Anse Cochon. This was great although it rained pretty much all day but the Rum Punch helped us look past that!
Castries: Shopping around the Markets and Duty-Free malls. Great deals!
Horse riding: Along Cas en Bas beach on the Atlantic side of the coast - really cool with a very interesting local bar where Amy Winehouse hangs out.

Cats: If you’re cat lovers like us, this place will break your heart just like any other tropical resort. Guests and staff feed them and they hunt the rodents but I wish the management would take a more tactical approach and have them all spayed and neutered to reduce the population from growing even more. There used to be a lady that cared for the cats but she passed away a few while ago. When speaking to management, they didn’t seem too concerned about it although I did encourage them to get look up a charity of some sort that could help. Apparently this is the case at all resorts on St Lucia which is very sad. If you don’t like cats, don’t chase them and be all moody cause they’re staring at you with those big cute eyes – they just hungry.

Entertainment: Jammers has bands and singers most nights and every Tuesday is “Caribbean night” with a Creole buffet at Dragon Fly followed by dancers and fire breathers.

Activities: There is something for everyone – from water aerobics to table tennis to cocktail making lessons. They put on a good variety every day and the kids seemed to love the kiddies club. This is definitely a family resort and it was voted as one of the best in the Caribbean but if you are a couple, don’t be put off by this as we never felt like there were too many children around (although we weren’t there during school holidays).

Water sports: Wakeboarding, water skiing, kayaking, water tubing, banana boats, scuba diving, snorkeling trips – you name it, they have it! The staff take health and safety seriously and all the staff were fantastic! Titus is the professional photographer on site and he can capture you while doing one of the many crazy sports – we bought some wonderful pictures for only a few dollars – well worth it!

Getting around: The resort is built on a hill side so they have shuttles to take and fetch you from your villas/suites. The Hibiscus Suites are only a short walk up a steep hill from the main part of the resort so we were lucky enough to walk most of the time (the hill helped me work off all that food!)

Service: By the end of the holiday, most of the staff knew us by our names! They were extremely courteous and friendly and will go out of their way to make your stay enjoyable. The barmen at Jammers were very entertaining; the waiters and waitresses at all the restaurants were good; the porters were great and Eva at the main desk was wonderful. She helped me plan a surprise massage for my husband and treated us to a complimentary scrub and champagne for our anniversary.

Mosquitoes: Take 50% deet with you, They “fog” the resort a few times a week but after rain, they come back.

When sailing around the coast, we must say that Windjammer looked the best. Resorts like Almond Morgan Bay and Sandals looked tired and their beaches were tiny. Even Cotton Bay Resort looked horrible compared to Windjammer. I can well understand why so many celebrities and normal people like us have chosen Windjammer - it truly is a hidden gem on a fabulous island!

  • Stayed: April 2009, travelled as a couple
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10  Thank islandstyle08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2009

I would highly recommend the Windjammer-Landing. We stayed at the hotel from May 2nd - May 9th. The only dissapointment we had was the weather - it rained off/on every day. We had to cancel our tours because of the weather. I booked the Anthirum Lily Suite but once we arrived, we were given a room upgrade to a Hibicuis Villa room! which made our stay even better. The room was nice/spacious/with modern furnishings. The housekeeping staff comes in the evening to do a turn-down service. We were steps to the lobby area which was great and we were steps away from our private pool area. Depending on where you stay in the complex, you will need to use the mini-shuttle bus to pick you up and take you where you want to go within the complex. The hotel is built into a moutainside and the villas are all spread out and steep.

I booked our hotel room directly on the hotel's website and used their sundollars promotion which worked out well for us. We used the sundollars for all of our meals at the restaurants; mini-mart and for taxi transportation - to/from the airport.

The views from hotel (ocean view) are spectacular although we did not get a chance to see a sunset due to the weather. The staff was pleasant, friendly, helpful, courteous and efficient. The hotel has (5) restaurants and all were equally as good - no complaints whatsover regarding our meals. The prices were reasonable.

Bring mosquito repellent with deet for the evenings. You can purchase it at the hotel's mini-mart as well.

  • Stayed: May 2009, travelled as a couple
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9  Thank 1californiagirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2009

Our stay at The Windjammer was pretty disappointing. It started even before we arrived with the reservations process. Due to some changes to our stay, the reservations woman (Beverly) was rude and condescending. Not what you would expect from an expensive, supposed 4-star resort. After a 90-minute sickening ride from the airport the check-in process was fine however several folks at the counter had incorrect room types, wrong rates, etc. The views are amazing. The standard rooms are not great, although the villas are beautiful. The toilet bowl did not work and overflowed (water into the bedroom!) with nothing but a tissue put in it. Maintenance tried to fix it 3 times over several days until eventually they had to replace the entire toilet. No offer was made to switch rooms, discount, comp cocktail, nothing. Housekeeping, maintenance, and most of the waitstaff (especially the manager at Papa Don's) were very nice and accomodating. The bartenders and shuttle drivers however seemed quite annoyed to fulfill drink orders and cart visitors around. Don't expect to be able to access your room once you've made your way down to the beach. A shuttle is required to reach almost every room on property unless you want to climb up treacherous, steep hills. The food was pretty good. The beach was OK. Checkout was over two hours spent trying to fix billing mistakes which were eventually corrected but ate up the last couple of hours we had to relax on the beach. Overall this hotel is not worth the money though I have not seen other properties in St. Lucia to compare it to. I have visited many islands and this unfortunately was at the bottom of the list.

  • Stayed: April 2009, travelled as a couple
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5  Thank TiaG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChrisZakrajsek, Owner at Windjammer Landing Villa Beach Resort, responded to this reviewResponded 15 May 2009

Everyone here at Windjammer Landing is very sorry that your vacation experience was not to your liking. We pride ourselves on our exceptional customer service so needless to say your review has caught us unaware and we will be looking into your complaints. We thank you for your visit and wish you all the best in your travels!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2009

This was our third trip to the Windjammer Landing, having bought timeshare on our first trip. We are overwhelmed by the location, the staff and the experience each time we visit. We brought friends with us this time who feel exactly the same as we do. The views from our villa are stunning. The ladies who clean the villa and the lad who cleans the pool are delightful, as are the staff throughout thr resort. We really do feel at home and very welcome. We had excellent meals in all the restaurants. This year we hired a car and drove down the coast road to Soufriere. The scenery was amazing and the views of The Pitons breathtaking. One of our other favourite spots is Pigeon Island. There is so much history. It is quiet and has some good snorkelling off the beaches. We just can't wait until we return next year,

  • Stayed: April 2009
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3  Thank KernowkidEngland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2009

I have now been three times to this resort and all the staff wear a badge saying 'can do' and it is true. People meet and greet you with warmth and attention. We arrived early from another resort and we said I suppose we will need to wait on the beach the receptons response was oh no I will phone the cleaners and get them to do your room first, where else do you get that.
Everyone is welcoming the villas are spotless and luxurious we had a small pool and a view to die for. There is nothing to complain about except maybe the restuarants on site are not that great but they are fine especially Papa Dons. Off-site you must eat a Laurels on the road up to Windjammer. Go in and tell her what fish you want and she will get it caught. Fresh home cooking a real St Lucian experience.

  • Stayed: March 2009, travelled as a couple
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2  Thank smileySussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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