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Review of Rendezvous Resort

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Rendezvous Resort
Ranked #1 of 12 Hotels in Castries
Certificate of Excellence
Reviewed 28 August 2014

Just returned from another visit to this resort and did not regret repeating the experience at all. From the moment we arrived we were greeted by staff who remembered us from a year ago, you quickly are made to feel like part of The Rendevous family.
The staff certainly make this a very special place. We would particularly like to thank Carmen, Frances, Matilda, Candice, Krista, Trevor, Simon, Tony, Stephen and the lovely Ranford who all went that extra mile to make our stay so relaxing.
We did the sunset cruise and would definitely recommend it. Chris and Blue Boy were brilliant and the personal treatment they gave us made it an extra special occasion, one of the best boating experiences we have done on many visits to the Caribbean.
Our room was a very high standard and spotlessly clean. There is always plenty of choice in the buffet restaurant and The Trysting Place is a must with excellent food and ambiance.
You may choose to be private as many couples do or meet new and interesting people as we did, the perfect place for this is pre dinner drinks in the champagne bar.
We would certainly recommend The Rendevous if you are looking for a couples resort with plenty of pampering and personal attention.

Room Tip: Beachside cottages are amazing and very private
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank Curzon_cruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 27 August 2014

We have written this review whilst still on holiday at the Rendezvous as we wanted to share our experience with others during our stay. We chose the Rendezvous after careful review to celebrate our joint 30th wedding anniversaries with our best friends as it offered everything we were looking for from a couples only boutique hotel.

Every aspect of this hotel has exceeded our expectations and made our stay so special. The first thing to mention is the staff at the hotel who all go far above the call of duty. They treat you with a friendliness and personal attention you would not find at many hotels around the world. They look after your every need with personal touches throughout which make you feel so special.

We have got to know many of the staff personally and their attitude towards their guests is a credit to the hotel, from the staff who make up our rooms each day right up to and including the management . Nothing we have experienced is false but a genuine willingness to make your stay one to remember. Special mention to the sports and entertainment team of Deano, Shane, Byron, Clavi and Pauline. What great people and fun to be with. We have had a real laugh! Also Simon, Miss Gloria and Elizabeth who have looked after us so attentively at meal times. Management deserve a mention for the the standards and quality of staff they employ.

The resort itself is just what we were looking for! More typically St. Lucian. Clean, beautifully kept and an ideal location. You hear many reports about a cemetery next door, the small airport and locals on the beach. Ignore the negative reports. In our opinion none of them impact on the tranquility of this resort. The cemetery is further down the beach. The planes are small propeller and part of the Caribbean life and gone in 15 seconds and it is great to see local friendly St. Lucians enjoying their island without disturbing the hotel guests.

There are 2 great restaurants the Terrace and the Trysting Place. The food at both is exemplary and the themed nights keep it varied. A la carte in the Trysting Place is intimate but the Terrace is great for dining under the stars.

We are sure that the last few days of our holiday will be met with the same high standards of service and would highly recommend Rendezvous for that special holiday.

Thank you management and staff for making our stay so special!

Tim and Alison Padday

Room Tip: Would suggest the Luxury Beach Front rooms on 1st or 2nd floor. Fabulous sea views and private and q...
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank tim_alison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2014

You will find the Rendezvous Resort a truly marvelous relaxing break from the stress of modern living, from the moment we arrived until our departure the staff could not do enough for us everyone was so friendly and helpful that is why my heading is Your welcome, say thank you to a member the staff and they will reply your welcome and really mean it, the buffet food was excellent with a good variety but you must always have a meal in the a la carte restaurant, the Champagne bar a perfect place for an aperitif and relaxing listening to the pianist, plenty of light-hearted activities to get involved in or just laze around the pools getting a nice tan to take home, lovely grounds to meander through all in all I cannot fault our experience in any way a fantastic holiday

  • Stayed: September 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank virgo6937
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2014

Just returned from this amazing hotel, just wish we could have stayed longer!
I was a bit concerned when reading the other reviews, but I'm glad I didn't take any notice.
Food is brilliant with lots of choice, lots of activities to do in the day. Yes the room doesn't have a T.V and the Wifi was hit and miss, but you are on holiday so I'm sure everyone can cope without it! Staff were so friendly and couldn't do enough for us. Can't wait to visit again.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank angel_w_20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2014

We've just got back from a 10 day break at Rendezvous and this is our 2nd time to St Lucia.The transport to the resort was a little uncomfortable mainly due to the road works which still seem to haunt the island. Once we arrived we couldn't have been made to feel more welcome. The staff are so very friendly and they genuinely want you to have a great time.

"Best bits":
We stayed in the Seaside Suite which are quite large and accommodating, just across from the pool, pool bar and beach. The food at this resort was good, lots of selection and all presented well. As a vegetarian it can occasionally be a problem but there were numerous choices every night. The Trysting restaurant is a really good option, although the portion sizes are very small even for 'fine dining' and it benefits form air conditioning. The pools are well laid out and positioned. We loved the 'lazy river' and the privacy it gave us.I can highly recommend the 'sunset splash' where the boat guys head off round the coast in the speedboat and give you a great time, explaining the coastline and some of St Lucia's history. (Boy Blue was a mind full of information).
The restaurant staff go a long way in making this stay personal, remembering your name (Thank you Frances and Carmen) makes you feel a little special and the ladies in the Spa were fantastic, Melinda gives a mean sports massage and Antonia that special pampering.

'Needs improvement":
On a down side the Wifi is very poor, you cant get it in your room just in the Terrace and even then it sometimes just goes off! There is no Fridge in the seaside suites which is a pain and to be honest I wouldn't want to go without TV again.... even if just for the news.
There were more than the usual amounts of mosquitoes in the resort, we felt the gardens were somewhat overgrown and that they would benefit from being cut right back around the pathways. Our own suite had restricted entrance due to overgrown plants and because of this we didn't sit outside which was a shame as it would have been nice to do so.
There was no 'fogging' taken place whilst we were there which may have been the reason for the insect invasions, we didn't see anyone without badly bitten legs,most of which was caused during the walks to the restaurant or in the restaurant itself at night times. they were quite bad in the terrace areas and bar also. We like to be able to wander off the resort but to be honest Castries isn't really that kind of place which was disappointing, a trip into Rodney Bay is a better option

The resort has mix of ages and allows you to sit back and relax, I think it is a bit expensive for the standard but it does what is says on the tin and lets you have privacy and relaxation just remember to go armed with lots of mosquito spray and a good 3G package before you leave home :)

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank foochick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
General-Managers1, General Manager at Rendezvous Resort, responded to this reviewResponded 2 September 2014

Dear Guest,

Thank you very much for taking the time to post a review offering your feedback. Our Guests’ feedback is so important to us.

I am very pleased to read your comments regarding our staff. They are trained to provide superior customer service and to make our guests experience memorable and it is always a pleasure to receive positive comments about their good work.

Concerning the WIFI, we were unfortunately experiencing an island wide problem at the time of your visit. The internet service provider experienced a major technical problem which affected internet access for many hotels and businesses across the island. This was beyond our control. We will admit that the resort WIFI requires improvement and we are committed to making these improvements. Currently, an upgrade program is underway expected to complete at month end. Thereafter, we expect that connectivity problems will have been corrected.

It is a conscious decision to offer a holiday without television. This is so to create an atmosphere for couples to spend quality time together without the distraction of their normal frenetic lives. Having said this, we do realize that some guests would enjoy watching some television during their stay, and that’s why there is a large screen television offered in the hospitality suite which available day and night to guests who may want to watch.

I would like to apologize for the problems you encountered with the mosquitoes. We do have a comprehensive programme to control mosquitoes, which includes fogging every Monday evening and regularly fumigating guest accommodations. However, we strongly advise and encourage our guests to wear insect repellent.

We do organize outings to the market in Castries which is quite a popular tour. For guests wanting to leave the hotel, we also offer several picturesque tours around the island as well.

Thank you again for the feedback. We truly value the opinions of our customers in order to improve our offerings.

King regards,

Yhasmine Remi-Hylton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2014

We had an absolutely wonderful week at the Rendezvous Resort in St Lucia. The staff were absolutely lovely from the very moment we stepped out of the car and nothing was too much trouble. The all inclusive really does include everything; this was my first all inclusive experience, I am told that not all resorts allow you to eat whatever you want and drink whatever you can see over the bar! Because it is all inclusive for everyone there is no need to wear a wristband either which is nice. The ability to head up to their sister resort at Body Holiday for the day was good as well, we enjoyed the all inclusive experience there as well.

One member of staff stood out from all of the others - Trevor, the poolside drinks attendant. Extremely attentive, Trevor kept me watered and beered all day with a smile and a jolly attitude.

I cannot recommend this resort highly enough, we thoroughly enjoyed our week; just wish we could have stayed for a 2nd week!

Stayed: July 2014, travelled as a couple
6  Thank BaileyBearcat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

We stayed at the Rendezvous for our Silver wedding anniversary, from the moment we arrived until the time we left there nothing but smiles and happy faces from all at the resort,the staff are wonderful, very friendly and helpful,there is no pressure to do anything if you just want to chill or join in its fine by them,the food is very good and The Trysting place is superb,we had a garden room which was very pleasant and well maintained,the hotel grounds are very well looked after and the gardeners very friendly,there are about seven or eight cats about the resort and one or two tend to frequent the Terrace restaurant which can be a problem for some people,as can the birds,all in all a great place to relax and unwind

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank 801Dave37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rendezvous Resort

Address: Malabar Beach, Castries, St. Lucia
Region: Caribbean > St. Lucia > Castries Quarter > Castries
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Castries
#1 Top resorts Hotel in Castries
#2 Romantic Hotel in Castries
#5 Family Hotel in Castries
Price Range: £367 - £758 (Based on Average Rates for a Standard Room)
Number of rooms: 100
Official Description (provided by the hotel):
Set on two miles of powdery sand, surrounded by acres of exotic tropical gardens, it’s easy to why Rendezvous has been called “the romantic holiday.” It’s hard to imagine a more alluring corner of the world for two people to escape to. A world away from the everyday, it’s a uniquely intimate island retreat. From the long stretches of deserted beach to the lazy-river pool that winds its way through quiet nooks and secret hideaways, every aspect of this all-inclusive luxury resort has been created to give couples the space and time they need to be alone. ... more   less 
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Also Known As:
Rendezvous Hotel Castries
Rendezvous Hotel St Lucia
Rendevous St Lucia
Rendezvous Resort St. Lucia/Castries

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