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“Beautiful villa!” 5 of 5 bubbles
Review of The Landings St. Lucia

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The Landings St. Lucia
Ranked #2 of 13 Hotels in Gros Islet
Certificate of Excellence
Tomball, Texas
Level Contributor
61 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Beautiful villa!”
5 of 5 bubbles Reviewed 20 August 2014

Loved the guarded entrance, you have to check in and out. One thing that we especially liked is the way the villas are built. It was a building with six units in it. There were two on each floor with an elevator up the center for the upper levels. Didn't seem like a huge hotel with condos. You could go up and see the view on the upper decks. We had a 2 bedroom villa and our daughter and her family had a 3 bedroom villa next door. Ours was situated perfectly across a little cart path from the beach. It is not your typical island decor. Very beautifully decorated though. Ours were on the ground level so we also had a hot tub on the patio to enjoy, which came in handy since it rained off an on every day. The bedrooms were very large and each had their own bathroom. The master bathroom was really big! There was a safe in the closet. This place was loaded with closets! BIG closets. There was also a half bath off the main hall. That is where the washer/dryer closet was as well. It had a full kitchen, completely stocked with everything you need to prepare a meal except the food. The fridge was huge! The dining room easily could seat 8 people and there was a sitting bar as well. There was a really nice tv in every bedroom and in the living area. The view was spectacular even from the ground floor due to the beautiful landscaping of the property. Looking out the large glass doors that opened a full wall if you wanted to bring the outside in, was like a personal garden. Then looking farther out was a section of the harbor boat slips. The covered patio area was big and open as well, with plenty of room for dining at the table or lounging on the loungers. There was wifi in the unit too which we did not have any trouble with at all and most of the electrical outlets had dual plugs, one for U.S. and one for European. The tvs were typical channels that you would find in the U.S.---not that you spend much time watching! Just a note here they also have DVD players in the units and DVDs that you can check out in the lobby but the choices were slim. Everything on the grounds is situated nicely. There are good walking paths to any part you wish to go. There are two pools and a large heated plunge pool. There is a small dock and a large roped off area at the beach for swimming. There are tons of lounge chairs and umbrellas and little tables that are already set up and are included in the price. There is a pool hut that you can get pool towels, snorkel equipment and even sand toys----you just have to sign them out and return them the same day. They have Hobie Cats, paddle boards and kayaks that are included to use. They also have the huge wave tubes, couches, etc. that you can pay for someone to pull you out on. There is parasailing but there is also a fee for that. The fruit man comes by the beach several times a day on his boat selling all types of fruit. Our daughter bought a bag for $20.00 (U.S.) and it was more than 8 of us could eat. The snorkeling in the roped off area was a pleasant surprise. Even with all of the activity there was still plenty of water life to see. We saw star fish and conchs and octopus just to name a few.
The housekeeping staff was very good. Just a couple of days that they did not leave enough towels. The other reviews that said they had problems with maintenance I can understand. Our A/C worked great the only small problem we had was a light bulb burned out in the master bath. We let housekeeping know and called the front desk, we also went to the front desk and told them and then once again told housekeeping. Nothing was ever done to replace it the week we were there. No big deal at all since we just took one from the other bathroom and changed it out but I can understand the comments about the 'communication' being an issue for getting things taken care of. We have traveled many places around the world and all in all we felt like this place did it right in almost every aspect. Of course you will PAY for that! The other negative is not having any type of grocery store or place to buy even water. We rented a car so made trips to the grocery store (about 10 mins. away) but they are missing the boat here. I don't think many people would rent a car but if you do there is parking right by your room. One other negative is the distance from the airport. It will take you a good 1 1/2 hours to get there, that's without any problems or getting lost! Overall the 4.5 rating is about right on. DO check your bill before you leave. They had switched our daughter's family and our rooms by accident but were quick to make the correction on the spot. Looking at their website I didn't notice anything that isn't what they say it is. We did not eat at the Palm restaurant but it looked really nice. We ate breakfast every morning at the Beach Cafe and it was really good. We were happy to have the omelette chef there, he was great. If you have transportation go to Rodney Bay area, some good restaurants there and some good places to buy those souvenirs! But everything is pretty expensive. Also Pigeon Island is very close to this resort. If you are looking for a good snorkel/diving trip Scuba Steve's is great and inexpensive.

Room Tip: Look at a property map. If you want close access to the beach we were in 603, but there are some un...
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  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jjcrab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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829 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
    5 of 5 bubbles
  • Location
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (296)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Chicago, Illinois
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 bubbles Reviewed 19 August 2014

I'll preface this review by saying we arrived at The Landings after four nights at Anse Chastanet which, location and experience-wise, felt like a world away. We are British but currently live in the USA and it was a little like driving into a very smart Florida condo complex. Excellent in-room Wifi and the washing machine/tumbledryer (washing powder provided) were appreciated, the units were indeed spacious and comfortable but it did feel a little soul-less. That said, the staff were universally cheerier and chattier than in Anse Chastanet and that made a huge difference to us.

The resort is most definitely out on a limb as mentioned in other reviews. We had rented a car for our week's stay in St Lucia mainly to have more independence while at The Landings (used Driveamatic, the St Lucia partner of Sixt, very good experience). This made all the difference being able to pop to the nearby supermarkets, shopping malls and restaurants at will rather than depend on taxis.

We had two meals at the resort (at the Beach Club) but they were probably the most disappointing we had throughout our stay in St Lucia. Again a little bland and soul-less - especially the jerk chicken. If you want jerk chicken, go to the red van opposite the entrance to the Rodney Bay marina (this was on the advice of a local) - my husband, a Jamaican jerk chicken expert, finally was satisfied in his quest to find the real thing. And if visiting the duty-free shops in Rodney Bay, don't forget to bring passport and proof of plane ticket to get your discount.

Stayed August 2014, travelled with family
Helpful?
3 Thank where_next2b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roselle, New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 19 August 2014

I went to the Landings Aug 9-16 with 10 friends & my wife. We rented two 3 bdroom villas.
The rooms were very well designed (not the usual Caribbean floral colors), large and included modern furnature, stove, fridge, TV's and ammenities. There is a balcony on the inland marine side that has a heated plunge pool (ensure you ask if the room has that prior to booking!!!) trust me, you want one.

The hotel has its own marina and we rented a boat from a guy who has two boats in the marina. Absolutely wonderful to just jump into a boat from your hotel and have it return to your hotel as well.
Breakfast was great, not contental.. Lunch and Dinner can be pricy but quality is great.

The beach is the best selling point. Given the rooms were excellent, the beach was just a bit better. it's in a protected cove and is always gentle - easy to kayak, paddle board, and any other water sport.
I would definatley return to the Landings as it is now my favorite resort so far.

Room Tip: Ask for a room in block 4 as it is right by the beach, restaurant, and marina. the lobby is a 4 min...
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  • Stayed August 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Warren A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nj
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 19 August 2014 via mobile

I stayed at the landings in St Lucia in April. Very nice and clean property. The people where very nice. The food was good. The only problem is the service tends to be slow but we didn't care because we were on vacation. We chose the all inclusive meal options which was much cheaper than if we didn't. We had a few problems with check in. Not because of anyone there but our travel agent. The girls at he front desk where awesome. They did everything and more to fix the problems cause by the travel agent. They were very helpful all week. I can't remember their names but hopefully the manger knows who they are. My only negative like many other reviewers is that their is no store on site. They said they are working on it. A store is a short cab ride away. You can go to the supermarket and stock up because the rooms all have kitchens. A few people we talked too, not I our family did that and cooked a few meals in their room. If you use anyone for trips while on the island use Benny Boat Tours. Benny is great and so is his crew Big Terry and Terry .5. Overall great vacation.

Stayed April 2014
Helpful?
Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela T, Manager at The Landings St. Lucia, responded to this review, 22 August 2014
We are pleased to know that your stay with us was an enjoyable one and you ranked it as an overall great vacation. The Landings is a peaceful resort, and we do strive to meet and exceed our guest expectations. We notice that you mentioned the slow service, but we are pleased to know that this did not impact your stay heavily as you were in vacation mode. We assure you that we are working on making some improvements in our service and product and we do hope you stay with us again to enjoy these.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 17 August 2014

The Landings offers beautiful spacious apartments, a gorgeous,clean and calm Caribbean ocean and overall impeccable service. The employees were all warm, friendly and eager to help when necessary. The spa services were very good. The prices were more than fair for the services provided. The restaurant has a rotating menu and different daily specials. This keeps the menu from becoming monotonous. The breakfast buffet is bountiful and the omelette maker is always on duty to make you whatever you like. There is one employee that went above and beyond the call of duty. Her name is Lucia. As I went to inquire about an excursion I mentioned that we went to town with my husband and regretted not buying a hat we had seen as a souvenir. Due to our limited days we could not go buy it. She had the hat located and delivered to the hotel!! That is platinum service at its finest. I only wish the hotel offered a little entertainment in the evenings.

  • Stayed August 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ktampico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela T, Manager at The Landings St. Lucia, responded to this review, 22 August 2014
Great review with positive feedback about our resort and staff. Thank you for mentioning Lucia and her 'platinum service' which was extended to you during your stay. We are pleased to know that your expectations were exceeded. We will be sure to applaud Lucia for a job well done, and we do hope that this encourages you to visit our lovely island and resort again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach, Virginia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 13 August 2014

I have travelled to many great hotels, but the suites are the best I have had. After checking into our suite we had the opportunity to visit with friends in other suites and discovered ours was smaller and less luxurious than others. The rooms are great! The staff is very friendly, but typical of Carribean, slow at times. The Beach was also great, but a long walk from our room. The food that my family and I ate there was very good. We did, however, eat off the resort most nights. My only drawbacks were the resort is a long way from the airport and the ride is miserable. It is not within walking distance to shopping, if that is what you are looking for. I would also say the pools are nothing special. The service on the beach is slow, very slow. You sometimes have to just go to the Beachclub to get service. The resort is very quiet and the bars close at 11pm, so if you are looking for a lively place, I would not suggest this one. If you are looking to get away and relax, you will like this place.
I want to give a special thanks to staff members that were extra special to my family. Thank you to Adrian, Gavin, and Tim (all bartenders)

Room Tip: Try to get a room closer to the beach and not the lobby. I also heard to request rooms on the top f...
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  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
Thank Hawgwild91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela T, Manager at The Landings St. Lucia, responded to this review, 22 August 2014
Thank you for the review and for mentioning our staff members who contributed to your stay with us. We will be sure to pass on this review, to encourage them. We would like to apologize for the which you may have experienced during your stay with, especially reference the service. We assure that changes are being made, and we are improving on our service in order to meet and exceed guest expectations. We notice you expressed that you were not pleased with the long drive to our resort. May we suggest, that in the future you opt to take the helicopter experience which can cut on the time it takes to the resort significantly. Looking forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brush Creek, Tennessee
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 13 August 2014 via mobile

We visited The Landings recently and I must say, we've been to places all over the world, this is one of the best resorts we've stayed in. We had the 1800 sq ft room with 3 bedrooms and 3 1/2 baths. The room was very well apportioned with comfy beds and plenty of space for our family of 4. The balcony area had a nice jacuzzi tub for our relaxation and the family room was nice with comfy couches and TV. The full kitchen was perfect for cooking a full meal if we had wanted to. We did order food to be delivered to our room before our arrival and it was there just like we asked. The restaurants on property are adequate, maybe a bit pricey, but good food. The spa is wonderful and they offered several nice deals for us with a good percentage off the price of different spa treatments. Beach was wonderful, lot of things for the kids to do and the staff was very accommodating for our group. We loved this place have recommended it to several of our friends. The rooms are first class, as is the staff! Highly Recommended!

Stayed July 2014, travelled with family
Helpful?
1 Thank bd4vols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Angela T, Manager at The Landings St. Lucia, responded to this review, 22 August 2014
Thank you for your review, and your recommendation of our lovely resort. We appreciate you taking the time out to do this and to share your wonderful vacation experience with us. We are pleased to know that you also took the time out to enjoy our facilities hereby giving you a total Landings experience. Looking forward to seeing you in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Landings St. Lucia

Property: The Landings St. Lucia
Address: Pigeon Island Causeway | Rodney Bay, Gros Islet CP5984, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Gros Islet Quarter > Gros Islet
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Gros Islet
#2 Spa Hotel in Gros Islet
#2 Top resorts Hotel in Gros Islet
#2 Luxury Hotel in Gros Islet
#3 Romantic Hotel in Gros Islet
#3 Family Hotel in Gros Islet
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — The Landings St. Lucia 4.5*
Number of rooms: 89
Official Description (provided by the hotel):
The Landings is St. Lucia's premiere beach resort featuring one, two and three-bedroom all suite villas. Accomodations include full kitches, state-of-the-art amenities, private terraces and personal plunge pools. The resort offers, beachfront dining, a full array of water activities, 80-slip yacht harbor and Soleil Spa. Free Internet Beach Largest Suites north of St. Lucia ... more   less 
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Also Known As:
The Landings St. Lucia, a Rock Hotel Castries
The Landings St. Lucia Gros Islet

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