The best part: The privacy, the view and the food - really great on all. The restaurant food is so good and the staff there is great too. Anetta and Alex were so fun and professional. The worst part...the flying bugs and the near heart attack that Karen at the front desk almost gave me when she called the restaurant and interrupted my dinner to tell me I had a "phone call from a gentleman"...and that was it. I was so freaked out, all I could think of was it was someone from home who was calling me with an emergency. She could have mentioned ahead of time that it was the guy from the beach area looking for a receipt that I had signed and left the wrong copy when I left. That would have made for a totally different outcome. I was so upset, and when I went to the front desk after dinner to suggest she not do it that way again, she really never apologized like she meant it. I just didn’t get the feeling she cared about it. I also asked that she have the manager call me on the issue, and he never did. I assume she never told him, but who knows. She also forgot to book our airport transfers when we called ahead of time. When we talked to her about a week or so before we left, we were told someone would be waiting with our name on a sign when we arrived at the airport, that didn’t happen. We had to find a taxi on our own, which luckily was easy and Stennis did a great job getting us to the hotel safe and worked with the hotel to charge it to them as it was supposed to have been done.
As far as everything else, my boyfriend and I stayed at the Hibiscus Villa from September 4th thru September 9th, 2011 and the total trip was great. First, the villas are nice; they are quaint, but very private and really have everything you need. The view was also really great; our villa had a fantastic view of the water and the piton, as well as a pool. If you get a villa with a pool then you can really enjoy privacy, but I think my boyfriend was a better pool caretaker than the one there. He added water when we arrived so it would cycle because it was a little cloudy, then it cleared right up. The villa is nice, but the shower is an outdoor shower. It was actually cool, but a little strange at first. Also, the villa sleeping area does have air, but not all of the villas do so keep that in mind when you book. The menu at the restaurant changes every day, but everything I ordered was great. A few nights I didn’t really care for main course items on the menu and when I asked for something different they always accommodated me and it tasted great. The breakfast was included on our booking and it was always good too. There are no TV's in the room and really no internet connection except at the restaurant area, which was ok with us. All in all I would stay there again, but I would be very careful that I didn’t rely on Karen at the front desk, but Suzanne at the desk is great.
We also took two tours, our second day we hiked the Gros Piton with John from Paradise Excursions. I would highly recommend him if you want to do the hike. He showed up right on time with a taxi and two mangos for us. He was dressed nicely and spoke English well. He was friendly and the food after the hike that he provided was so good. The hike is tough, but he is patient if you need to rest. He does it several days a week, so he never even broke a sweat, amazing! We also booked a sailboat for the two of us for the day with Mystic Man Tours and Andrew who was our captain was great. We left Soufriere at 10 am and went to Marigot Bay, had lunch and shopped and then came back to the Jade Mountain area to snorkel (but...heads up that the snorkel gear wasn’t great). Then we sailed for a bit and had champagne at sunset. Very nice trip.
The first day and the last day we went to the beach that is "free" to hotel guests, its at the Jalouise hotel. There are shuttles that take you to the hotel and its just about a 5 minute drive. The beach is very nice, but its about $20 a chair to hang out there. There is a bar and a restaurant there and the service and food was good. The second day the waiter at the Jalouise tried to tell us that we could only rent the green chairs (not the good chairs), but we told him that we werent told that and the first day we sat in the white chairs, so he didnt say any more. You can also snorkel there and it was great. The Stonefield has snorkel gear that can be used at no charge and there was alot to see, we enjoyed it. The Jalousie is also a nice place, we would have stayed there but it was booked. We walked around a bit and it was nice. It may not have been as private, but was beautiful. If I do go back to St. Lucia I will probably try to stay there next time.
- Official Description (provided by the hotel):
- The resort is located on 27 lush acres near the rain forest and what is now a world heritage site. It is therefore secluded yet in the heart of all of St.Lucia's natural attractions like the open volcano, botanical gardens, rain forest, waterfalls, and other fine dining to enhance your experience of the island's local flavour. It captures the famous Petit Piton and Caribbean sea. Its villas have an open air design with 4 poster beds, hammocks, private garden showers and private pools. This resort was rated the number 1 resort in Soufriere by discriminating travelers - TripAdvisor. Please note that all guests at Stonefield must be 18 and over. ... more less
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- Also Known As:
- Stonefield Estate Villa Resort And Spa
- Stonefield Estate Villa Hotel
- Stonefield Estate Hotel
- Stonefield Estate Resort
- Stonefield Villa Resort St. Lucia/Soufriere