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“Had a meal here and it was fabulous” 5 of 5 bubbles
Review of Boucan by Hotel Chocolat

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Boucan by Hotel Chocolat
Ranked #6 of 11 Hotels in Soufriere
Certificate of Excellence
Liverpool
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Had a meal here and it was fabulous”
5 of 5 bubbles Reviewed 29 May 2014 via mobile

The food was fabulous .... It easily equaled the good st the Laderra where we stayed . Location was perfect and views to for for. .... The restaurant was beautifully laid out but the servicd could have been better

  • Stayed May 2014
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank carol_ann_price
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, 14 July 2014
Thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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452 reviews from our community

Traveller rating
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    95
    23
    8
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
South England
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

We just spent a wonderful 4 days at Hotel Chocolat. This is our second visit. 2 years ago we did the 'Bean to bar' tour and grafted 2 cocoa trees. This time we saw where they had been planted, They were 3 times bigger and might even produce their first cocoa pods next year?
We manged the whole of the walk via the Old French Road. It took us 90 minutes.
We also enjoyed the sunset cruise and snorkeling at 3 locations. The food was excellent again and if you want a lighter pudding would recommend the choc ice. My favourite was the Creme Brulee, others were great such as the gazpacho, risotto, beef, chicken, panna cotta and the story of chocolate.
Looking at the view whilst swimming in the pool was like a dream.
If you're looking for something different from the usual hotel and don't expect air conditioning this is a great place to be. We didn't find it too hot but early May is definitely hotter than the last time we went in February.

Room Tip: We recommend lodges 7-11 for the best view.
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Cherry2548
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy B, Head fo Guest Relations at Boucan by Hotel Chocolat, responded to this review, 14 July 2014
Wonderful that you were able to see the cocoa trees you planted on your last visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 May 2014

This hotel has long been on our bucket list , so to go in January was an amazing experience,from the beautiful food and stunning views over the pitons from the restaurant, breathtaking ! The staff couldn't do enough for us ,it really is a travelling connoisseurs hotel ,sitting in the lodges at night listening to the night birds with just the lodges shutters against the night Sky sipping a glass of complimentary rum punch,delicious.it really makes you feel at one with nature ,especially when the local birds sneak in to nibble any crumbs of your complimentary cookies ! Butterflies in the outdoor shower too.be prepared for cartoon like showers that go as quickly as they arrive.please please don't over develop this piece of heaven and make it too big as it would truly spoil it.

Room Tip: None of the lodges will escape the night birds or heavy showers in the night ,it's like being on...
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TanyaP17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, 14 July 2014
'Makes you feel at one with nature' - you captured perfectly what we set out to do.
Look forward to your return visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 27 May 2014 via mobile

My review is very much overdue, as I stayed in Jan/Feb 2014. This has been brought sharply into focus by the contrast between Hotel Chocolat and where I am staying now. This place could surely learn some lessons from HC. Both hotels have young staff, but at HC the staff are unfailingly helpful, attentive and cheerful. They have clearly been well trained. In fact, everyone I met was the same, from the taxi drivers to the guys who sail you to the beach who took time out to cal me up to see the dolphins.

But first, the rooms. Really well appointed. They provide some mozzy spray, though I didn't need it. Nice to have a sitting area and the drinks and biscuits were very welcome, as were the toiletries. Just be careful not to leave any food out as the birds will nab it. They bring fresh milk and ice every day. Nice touch.

Excellent breakfast, though if don't understand chocolate butter with my toast! I was less impressed with the evening meals, though I understand they are well known for them. I also never get why everything had to be served on a slate. Whats wrong with a plate? But these are minor issues.

I enjoyed the small beach in front of the Sugar Beach hotel - my how the other half live! I tended to go to the far end to avoid the cruise ship visitors who disembark and re-embark with alarming regularity. As the security guard tends to hang out at this end of the beach your belongings are quite safe. Anyway, everyone using the beach had more money than me!

One day I tried the Jade Mountain beach for a change. It was much quieter than Sugar Beach. I believe they discourage visitors by making the road to the hotel shockingly bad. But it was nice to try out a difference place. If you go, be aware the sand gets boiling in the afternoon. I had to hop from shaded area to shaded area.

My only really down was the weather, which was much wetter than I was expecting, but you can't hold the hotel responsible for that.

Stayed January 2014, travelled solo
Helpful?
4 Thank DameMeditation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, 14 July 2014
Thank you and really appreciate your comments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

We have just returned from a week in St Lucia - the first half at the Sugar Beach Hotel; the second half at the Hotel Boucan. The Boucan knocked the socks off the Sugar Beach on all fronts (except beach access/frontage). The Boucan is truly wonderful - beautiful lodges, great food, friendly staff, great outlook, fab cocktails..... With the development of the cocoa estate, it also has a real purpose and I would definitely recommend the Tree to Bean/Bean to Bar tour with Cuthbert. Lots to do - we climbed the Gros Piton, walked to the Sulphur springs and did the Sundowner cruise (we lucked out and it was just me and my Partner on the cruise - so essentially a private cruise with bubbly). One evening my partner and I went out for a walk and came across Judy and Phil (responsible for the Boucan) and were invited in for drinks and some background on the history of the estate, the company and the Hotel. We really appreciated this. Overall, the quality and standard was very high and we found it of a higher quality and much better value for money than the Sugar Beach (which we found over-priced for what was offered). Lots of lovely touches too like welcome cocktails, bubbly, free laundry service, endless supply of mineral water, REN products etc. My other half and I were so impressed by what they have done here - it is well worth a visit.

Room Tip: If you are willing to spend a bit more, the Luxe Lodges are wonderful.
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  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ClareKennedy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, 14 July 2014
Well, we would agree too! We do try our hardest and lovely to have it appreciated, huge thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charleston, South Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 24 May 2014

Wow, this place definitely makes you feel like you're someplace exotic, like St Lucia! Other hotels we stayed at up north were fun and friendly, but maybe the features were common to other places we've seen before. Boucan was unique. The huge open-air restaurant was a very comfortable place to sip local drinks and enjoy the best food we had on the entire island- multi course breakfasts are included and not to be missed. We had a dinner included with our package, and it was so great, and much better than the food at the resort across the street, that we ate there another night (the other resort is awesome for drinks at sunset though). We had lunch poolside once too, and even their lunch courses were excellent full of flavor, unique, fresh and plated well. Staff couldnt have been nicer.

We loved their chocolate tour with Cuthbert- he was a guru of the entire chocolate making process- from tree to bar- we walked the property and learned about each step of the growing process and concluded with making bars of chocolate. The rooms are very nice too- they're actually bungalows with great beds, separate seating areas and semi outdoor showers. The bungalows are somewhat open to the elements, which was fun, but took us a night to get used to the noises.

The pool was very small, but ok for a quick dip and a few short laps. They arranged taxis for us to go to/from sugar beach- one of the finest beaches in the world. That place is special, but be prepared to pay $100 USD for nice beach seats there.

Room Tip: ask for a bungalow away from the restaurant/main building, as the trucks or staff start early and ca...
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  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jordan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, 14 July 2014
We picked up on your comment ' Boucan was unique' - thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
103 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

A very relaxed stay, nothing is too much trouble for the staff
The luxury lodges with the rain bath and open veranda are stunning
Little chocolate treats abound both in the room and at every meal
Grafting our own chocolate tree and grinding our own chocolate were real highlights in addition to many other special events such as the hotel chocolate speed boat day trip to pigeon island and snorkelling off the rocks and picnicking on the beach

Room Tip: Go for a lux lodge they have wonderful views and so much privacy
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sarah B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Judy B, Head of Guest Relations at Boucan by Hotel Chocolat, responded to this review, 14 July 2014
Sounds like you made the most of your stay with us, very glad you enjoyed so much.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Boucan by Hotel Chocolat

Property: Boucan by Hotel Chocolat
Address: Rabot Estate | P.O. Box 312, Soufriere, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 On the Beach Hotel in Soufriere
#5 Luxury Hotel in Soufriere
#5 Family Hotel in Soufriere
#6 Romantic Hotel in Soufriere
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Boucan by Hotel Chocolat 4.5*
Number of rooms: 14
Official Description (provided by the hotel):
Discover plantation chic - luxury, well-being & stunning natural beauty. Situated high in the hills near Soufriere, set in rainforest & cocoa groves with stunning views of the Piton mountains. A daily transfer is provided for guests to a stunning nearby beach by Hotel Sea Launch. Guests can enjoy trail walks around the cocoa estate, cacao inspired treatments in the spa, relaxation in Club Boucan with its private infinity pool & the exclusive cacao cuisine at Boucan Restaurant & Bar, free laundry service, room additions and Tree to Bean tour. Boucan by Hotel Chocolat offer 2 types of accommodation, both with 4 poster beds, preloaded iPods & docking stations, complimentary wireless, a mini-bar & open sky rainforest showers. ... more   less 
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Also Known As:
Boucan By Hotel Chocolat St. Lucia/Soufriere

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