My wife and I could not have asked for a more romantic honeymoon during our stay at Crystals in St. Lucia. From the moment we arrived Monica was very professional and the entire staff treated us as though we were family. We stayed in the Papaya Cottage, and we would highly recommend doing so, the pool/sun deck views are absolutely amazing! Breakfast was served every morning promptly, our bathrooms and bedroom were cleaned everyday, along with our bath towels and bed sheets. Throughout the week Monica and the staff throw a happy hour in the Tree House Bar with appetizers, wine, rum punch, etc. (Rum punch is strong, but so good). The dogs on the property were no problem what so ever, they're very well behaved and incredibly friendly. We met some very interesting families from all over the world and had a great time with them throughout our trip, it was a pleasure to get to know them all!
In response to one of the recent bad reviews:
One reviewer said that the bed sheets, pillows, and bathrooms weren't cleaned properly...
EVERY SINGLE DAY our entire cottage was cleaned, the bed was made, we received fresh bath towels, and the staff was always courteous, prompt, and respected our privacy when desired.
You also said that the breakfast was "pathetic?"
Breakfast each day consisted of eggs, pancakes with coconut and syrup, fresh bananas, apples, some native fruit to the island, and unbelievable bread and butter. My wife and I ate breakfast every day we were there at Crystals, the food is delicious, and it was more than enough for two people, in fact we usually couldn't finish our entire meal because we were so full.
You also complained about the rooftops on the cottages...???
You're in the middle of a jungle on an island! Honestly, what did you expect when you booked your trip to St. Lucia? Did you want a Hilton Resort with valet parking when you looked at the pictures? Let me remind you, this isn't your typical vacation, and this isn't your typical hotel. Crystals was an absolute adventure, you have your own private pool, a fantastic staff, and amazing food each and every day. Our doors were never locked, we left expensive cameras and cash in plain sight...all because we knew we had nothing to worry about when we stayed there.
So in response to your review, I would suggest that you choose either a different island, or a different hotel, because this type of vacation just simply isn't for you.
Monica, we would like to thank you and your staff for our incredible stay at Crystals, we couldn't have picked a better place to spend our honeymoon. It's not a question of whether or not we will return, just a matter of time, we'll see you again one day...thank you for everything.
Best of luck,
JB & Brandie
- Official Description (provided by the hotel):
- Crystals is a one of a kind Tree House property with a cluster of unique cottages and villas built into the trees. It is nestled away in the hillside of Soufriere with most spectacular views of the piton mountains, ocean and the picturesque town of Soufriere. Crystals is not an all inclusive resort. Here, you can take advantage of your own BBQ and full kitchen, or enjoy a wonderful feast at our Treetop Restaurant. Private chefs are also available. Our one of a kind cottages and villas are equipped with air conditioning and stylishly furnished with 4 poster king size beds, art from around the world, private pools and offer amazing, panoramic views of the ocean, the majestic Gros and Petit Piton and the drive-in volcano. Visit Crystals soon and allow yourself a moment to relax in a hammock and enjoy the peace and tranquillity of your lush surroundings, or get pampered with a full body massage in the privacy of your own cottage. Then join us every night for complimentary cocktails at our tree-top bar and dance the night away to the rhythms of a local band. ... more less
- Also Known As:
- Crystals Hotel Soufrière
- Crystals St Lucia St. Lucia/Soufriere