We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“It simply gets better”
5 of 5 bubbles Review of Crystals

We can't find prices for this hotel
Our online travel partners don't provide prices for this hotel, but we can search other options in Soufriere
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Crystals
Ranked #8 of 11 Hotels in Soufriere
Certificate of Excellence
Taunton, United Kingdom
Level Contributor
54 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“It simply gets better”
Reviewed 10 December 2013

We were so enchanted last year by the Crystals experience with Monica, Martin and Jessica we could think of no where else to return to. This year we stayed in Calabash and the cottage was beautifully decorated with stunning views and superb plunge pool. We enjoyed two of Monica's fine dining evenings with beautiful local cuisine prepared by Monica and her girls with fine wines from around the world.

A real highlight for us was a days sailing arranged by Monica on a fine yacht under actual sail - we joined forces with two other lovely couples staying at Crystals and what a day we had bobbing on the ocean waves all the way up to Marigot Bay - this trip is a must if you stay at Crystals.

We cannot fault anything at Crystsls and can't wait to return 2014.

Room Tip: Try Calabash for excellent views and comfort.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dashwoods
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review, 4 January 2014
Thank you and it was a pleasure to have you both back again Guys and glad to hear you still enjoy staying with us at Crystals, of course now you are family friends.

May I wish you both all the best for 2014 and hope this year will bring you good health wealth and happiness
Blessings from Monica Martin Jessica and all the staff at crystals
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

419 reviews from our community

Traveller rating
    344
    45
    18
    5
    7
See reviews for
33
310
9
3
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (98)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 November 2013

We try to avoid the "typical" hotel experience when traveling without the kids. Since this vacation was to celebrate our 10th anniversary we decided to island hop and visit St. Lucia and Barbados. After seeing pictures, reading reviews and being in contact with Jessica, we were positive Crystals was the right choice for the beginning of our vacation.
Monica's warm welcome immediately confirmed our choice. She made a delicious rum punch for me and blended a non-alcoholic banana drink for my husband that he is still talking about. We later met Martin and found him just as welcoming. The staff, recommendations, views, daily breakfast, and attention to details helped make this a perfect anniversary. The entire property is romantic and each cottage is uniquely beautiful. However, the day views and moonlit deck at Papaya are unforgettable!
We had dinner at Crystals our last night (actual anniversary) and Monica's food, presentation and warmth rivaled any 5 star restaurant.
The bugs (my biggest concern) nor animals on property would deter us from returning. Bugs are expected in the rainforest and the cats/dogs were absolutely adorable.
Crystals may not be for everyone but its perfect for us!
Love, Sheila and Will

Room Tip: The views from Papaya are breathtaking!
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ready2again
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review, 4 January 2014
First of all can we wish you both Blessings happiness and health for 2014 and that we hope to see you both back here very soon

Thank you for the time to send in the positive review so well appreciate by us all here at Crystals.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 17 November 2013 via mobile

Staying in Mango for just 2 nights was a dream and we wished we had been able to stay longer. The private pool was awesome, as it was our honeymoon and the whole place just really encouraged romance and relaxation. Fun was also top notch, I loved the decor and special touches, breakfast served to your room each morning and getting to know the other guests-only 4 cottages make it perfect to chat over the rum punch hour-which is very laid back and tons of laughter! We met some really nice people, but Monica, Martin and Jessica we now consider our St.Lucia friends-they were always there when needed and really accommodating. We can't wait to see how they finish the next cottage which looks to be spectacular!
Also-if they are offering the yachting trip-go with the others, we did and SO impressed, it was such a great experience!

Cheers!
Jennie and Mark

Stayed November 2013, travelled as a couple
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review, 22 November 2013
HI Guys

thank you for your kind comments about Crystals and our Family so well appreciated.
The sailing tour I have to say is loved by all and an amazing day out and loved by all.

The New villa should be opening very very soon(at last hahah) so look out for the photos online, it look quite a bit longer to finish than anticipated but hey that is how it is here but the end result will be appreciated by all.

loved having you both here and a pleasure to get to know you at cocktail hour.

Next time I hope you Guys can spend a bit longer with us here at Crystals,hoe to see you again soon

Blessings for 2014
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belfast, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 November 2013 via mobile

We visited Crystals in November 2013 to celebrate our first wedding anniversary and I can honestly say it was the best place we have ever stayed. I consider our trip to be more than just a holiday, it was an experience we will never forget. Booking this trip could not have been easier and this is all thanks to the wonderful Jessica.....through various emails she helped and advised us on our visit to st lucia and by the time we arrived I felt like we were old friends. St lucia can only be described as paradise, we spent a week in the North before heading to the beautiful town of Soufriere to begin our adventure. The landscape and scenery was stunning, with lush rainforest, tropical flowers and many beaches where you could swim with the fish, there is something for everyone. We were greeted by jessica who offered us a chilled rum punch to help us settle in, she also kindly took us on a tour of the town and pointed out all the local sights and recommended good places to eat, she is a wee gem. Crystals is truly unique, we were lucky enough to get to stay in mango for a night before moving to calabash, every cottage is stunning and spacious with amazing views and probably the best decor/furnishings I have ever seen. We both love nature and felt so lucky to stay in this tropical hideaway, we even had our own pool and the privacy was so lovely. Monica and Martin are two of the nicest people we have ever met, they are kind, gentle, talented and gracious hosts. Martin entertained us all week with his music and dancing and Monica cooked delicious meals, they both had us captivated by all their stories and we spent many a night enjoying the 'craic' in the treetop bar. Monica's outfits and flowers were always beautiful and tropical like the surroundings. We had an amazing week, there is so much to do in st lucia, waterfalls, beaches, volcanos, delicious restaurants and nice strong drinks, we did a boat trip organised by crystals which was a highlight as we got to meet the other lovely guests. The only negative thing was having to leave and come home to Ireland but we hope to some day return. I would recommend crystals to anyone, it is excellent value for money, we visited many resorts on the island and none compared. We feel like we learned so much about the history and culture of the island and had great fun. Thank you to Monica, Martin, Jessica and all the staff at crystals for doing an amazing job, we will never forget this trip.

Ciara and Ricky Love xx

Stayed November 2013
Helpful?
1 Thank ciaralove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystals-Soufriere, General Manager at Crystals, responded to this review, 22 November 2013
Dear Ciara and Ricky

Well great review thanks you we do appreciate the time and effort you have taken to write in and share what you have experienced here with the world.

Crystals of course is not for the majority being very different to a normal run of the mill hotel we offer more of an experience as you well know. We do not have white tiled floors and manicured gardens and virtually a track rather than a paved road up to Crystals ,but we do have warm wood floors or some rustic stone tiles , hand carved furniture and a natural wild garden with an abundance of flowers and fruits trees.
Saying all that we still want our Guests to enjoy few comforts so all the cottages have private pools, patio with BBQ , air condition, cable vision for that night in and wifi in the public areas should one have to contact the outside world.
How wonderful it was to get to know you both and from Ireland long way to come (spread the word hahah) again a real pleasure to have you here and looking forward to seeing you back here again soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton, Ohio
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 November 2013

My husband and I just got back from Crystals in St. Lucia and enjoyed ourselves so much, my husband is ready to get the next plane back. The views were beautiful, the cottages so unique and the owner's couldn't have been nicer or more helpful. The other guests were great and I can't think of anything bad to say. Happy hours were a lot of fun and renting a car didn't turn out to be so bad since it is the first time my husband drove on the left side of the road. Certainly recommend renting a car. Food was great...guess I could go on and on. We stayed in the Sugar Cane and would probably like to try a different cottage next time just to compare. I don't have any doubt we will go back. Cheers to Martin, Monica and Jessica for all your help and attention! Guy & Robin

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RLC28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review, 22 November 2013
Thank you for your review, we appreciate it tremendously and are grateful for your kind comments.
Having you staying with us at Crystals and knowing you enjoyed our special very different type of property was great.

I hope one day you will both return and enjoy our continuing progress

Blessings for 2014
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Paul, Minnesota
Level Contributor
4 reviews
Reviewed 6 November 2013

Crystals was like no place we've ever stayed before, in the best way possible. My wife and I spent our honeymoon there and had the greatest time. Monica, Martin, and Jessica bent over backwards to ensure we enjoyed our stay, and we surely did. We stayed in the Papaya room and the view was absolutely unbelivable. We enjoyed sitting out on our back deck reading every morning before the delicious homemade breakfast was delivered. The food was outstanding, and Monica even prepared chicken we bought at the market for us because we forgot to get seasoning. (It was delicious!) Overrall we enjoyed the experience so much, the service was outstanding and we would definitely reccommend.

Room Tip: Go to the happy hours! Monica and Martin are so nice and funny, plus the rum punch is very tasty...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elliot S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review, 8 November 2013
First thank you for the time to take to write in a review and second what a sweet review so kind and so nice to know that we are all appreciated here.

It was indeed a real pleasure to have you both here with us at Crystals and happy you enjoyed your stay and will return again soon I hope

Wishing you both blessings for 2014

Martin Monica Jessica and all the staff at Crystals
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 October 2013

Spent a week with my newly wed hubby at crystals.It was truly a vacation one can only dream about , the up close breathtaking views of the sunset and Pitons. The comfort of your own private pools and soft warm beds . The sound of nature such as birds chipping .ahhh just unexplainable. Very classy and romantic , with mind blowing architecture and design . Ps. Monica and Martin are truly gifted each piece of furniture tells a story . Breakfast is amazing ! Coconut pancakes..... yummmyyy! Jessica is the sweetest person You'll ever meet , she offered us a tour of soufriere which was by far the best tour as she points out where everything is, from the hot springs to the rAinforests, private isolated beaches and the best restaurants ...she even helped us with the driving permit ...
If you're looking for romance, privacy, great food, great pricing , and an unforgettable honeymoon/vacation then crystals is definitely for you !

Room Tip: The sugarcane pool faces the Pitons...however the silver palm looks like a real beaUty
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank marcy p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crystals-Soufriere, Front Office Manager at Crystals, responded to this review, 18 October 2013
Thank you for your very kind review and it is wonderful to here that you both enjoyed your stay with us here at Crystals and plan to come back very soon, we hope that on your return stay you will be equally as happy.
We hope the rest of the year is a good one and thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Soufriere hotels
1.5 mi away
Jade Mountain Resort
Jade Mountain Resort
#1 of 11 in Soufriere
903 reviews
2.3 mi away
Boucan by Hotel Chocolat
Boucan by Hotel Chocolat
#4 of 11 in Soufriere
467 reviews
3.1 mi away
Fond Doux Plantation & Resort
Show Prices
Show Prices
Show Prices
2.7 mi away
Sugar Beach, A Viceroy Resort
2.3 mi away
Ladera Resort
Ladera Resort
#2 of 11 in Soufriere
1,219 reviews
1.6 mi away
Anse Chastanet
Anse Chastanet
#5 of 11 in Soufriere
1,130 reviews
Show Prices
Show Prices
Show Prices

Been to Crystals? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crystals

Property: Crystals
Address: Colombette Drive, Soufriere, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#3 Romantic Hotel in Soufriere
#6 Spa Hotel in Soufriere
#8 Family Hotel in Soufriere
Price Range (Based on Average Rates): ££
Number of rooms: 9
Official Description (provided by the hotel):
Crystals is a one of a kind Tree House property with a cluster of unique cottages and Villas built into the trees. It is nestled away in the hillside of Soufriere with most spectacular views of the piton mountains, ocean and the picturesque town of Soufriere. Crystals is not an all inclusive resort. Here, you can take advantage of your own BBQ and full kitchen, or enjoy a wonderful feast at our Treetop Restaurant. Private chefs are also available. Our one of a kind cottages and villas are equipped with Air Conditioning and stylishly furnished with 4 poster king size beds, art from around the world, private pools and offer amazing, panoramic views of the ocean, the majestic Gros and Petit Piton and the drive-in volcano. Visit Crystals soon and allow yourself a moment to relax in a hammock and enjoy the peace and tranquillity of your lush surroundings, or get pampered with a full body massage in the privacy of your own cottage. Then join us every night for complimentary cocktails at our tree-top bar and dance the night away to the rhythms of a local band. ... more   less 
Also Known As:
Crystals Hotel Soufrière
Crystals St. Lucia/Soufriere

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing