We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Most Beautiful Hotel & Trip”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Jade Mountain Resort
Ranked #1 of 11 Hotels in Soufriere
Certificate of Excellence
GreenLeadersPlatinum level
Houston, Texas
Level 3 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
“Most Beautiful Hotel & Trip”
Reviewed 28 September 2013

My husband and I booked our dream 'middle-aged' honeymoon at Jade Mountain with Beach Bum Nanda and everything about the hotel and experience exceeded our expectations. From the views, service, food and relaxation, everything went off to perfection. We've never experienced anything like Jade Mountain in all our travels. There is alot of walking is involved, but our butler was at our fingertips if we needed a quick shuttle from the mountain to the beach. Personalized attention is definitely their motto. Stunning beauty beyond comparison!

Room Tip: Recommend a sun santuary if all possible! Pack a comfortable pair of walking shoes as there are many...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank Retta J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

945 reviews from our community

Traveller rating
    798
    94
    26
    21
    6
See reviews for
31
805
14
10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (291)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
NJ
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 September 2013

Stunning in every way - never tire of the view whether it be from your room or while having a drink. Built on the top of the hill while maintaining the natural beauty of the spot. Excellent food, friendly and attentive service and great diving and snorkeling. Worth it!!!!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank abbey99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 September 2013

My husband and I just visited Jade Mountain for our 13th wedding Anniversary for five days! We stayed in a moon sanctuary and it was magnificent. From arrival to departure, this resort is fantastic in hospitality, professionalism, and service. They truly enjoy serving their guests and leave no stone unturned in making your stay relaxing, romantic and enjoyable. Simply put....the staff spoil you. The sanctuaries are breath taking. The view is to die for and the butlers are so kind and helpful. We renewed our vows and they did such a fantastic job making it so special for us. Peter was awesome during this process!
I would recommend the helicopter transfer to the resort. It was a fantastic start to the stay and the view was awesome!
We loved our stay there and will certainly go back again! The only criticism I have is of the open bathroom in the sanctuary. Jade mountain sanctuaries would be nearly perfection if they would just enclose the toilets with walls and a door. My husband and I took turns leaving the room to give each other privacy.

One additional comment I would make concerning all the comments on the mosquitos at JM...... I was armed with the bug spray and after bite meds after reading many of these reviews. During our stay, we never used the spray, saw the Mosquitos nor were we bitten by anything. I was told the rooms were sprayed by house keeping each day.

If you want to reconnect or fall in love....this is the place!

KEY TIP....... Absolutely buy a meal plan! The food on the menu is extremely expensive for all meals. A 2 burger lunch with fries and sodas can cost as much as $60 U.S. dollars. There are no other choices for food unless you go off the resort for an excursion.

Room Tip: Don't pay the money for the Galaxy suites. The moon and sun levels are just the same except bigg...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank akanikkis97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Palm Beach, Florida
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 September 2013

I don't know if I can put into words how beautiful, romantic, accommodating, serene and amazing Jade Mountain truly is. You can do anything you want - swimming, diving, boating, hiking, zip-lining, hand-gliding, shopping or absolutely nothing at all and be perfectly at east. The room itself is so amazing, you are perfectly happy never leaving it...and you don't have to. We had a private butlers that would bring us every meal if we wanted - we could ask for anything we wanted at any time of the day or night... they were there.

Our room was beautifully furnished with an open setting...living area, porch, dining area and beautifully 4 poster bed with light draping that canopies over the sides and there is a celing fan inside the canopy! We counted about 8 celing fans total. PLUS an amazing infinity edge pool that goes just past the 'outside' of your room. You can swim and watch the view and listen to a light rain on the edge of the pool. At night, they place candles around the pool and you have candle and moonlight. Like I said - you don't have to even leave the room! No TV's - No Phones (except a special one to call your Butlers). The staff is friendly - and genuinely friendly - you feel like they really care about your experience there....and it is an experience.

The food is wonderful... we ate at the restaraunt at the top of the resort.. Beautiful views.

The only thing I can even mention is there are no elevators but plently of steps! We also tried the spa, the beach and a sunset sail. It is truly one of the most romantic places in the world! (in my humble opinion!) It is very pricey.... but we will never forget it.

Room Tip: The rooms face the same direction and are 'stair-stepped' in order to achieve the openness a...
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Krazybcuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2013

Heaven. Really. A getaway. That is quiet. And restful. Cool locals. And near. Rainforest restaurant. Great night water taxi ride. I'm not easy to impress. But a real Winner. Also jasulsia plantation. Amazing. Must see skip the Peyton hike. Trust me.

  • Stayed October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Realrage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 3 September 2013 via mobile

Stayed here a couple of years ago for 5 nights!

one of the best hotels we've ever stayed in-luxurious (would highly recommend helicopter transfers as a little treat!)

fantastic room with unbelievable view. Very private and romantic.

Nice that you can use restaurants from sister resort below as choice of food with jade mountain above was a little bland (this may have changed now)

Lovely having band playing in evening under the stars

you could literally not leave your room

Only negatives for us if we were being forced to say were we weren't told it was a volcanic beach (our fault for not researching really!) and choice of cuisine upstairs with private dining could be better but may have changed now!

Fantastic resort,would definitely go back if returned to st Lucia

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank anonBrighton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Colorado
Level 6 Contributor
176 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 282 helpful votes
Reviewed 28 August 2013

St Lucia is a very beautiful Island/country but is expensive. This resort is outrageously expensive. We stayed at its older sister resort, Anse Chastanet which is below Jade Mountain Resort and had a lunch and breakfast at the Resort and took the tour offered to Anse Chasanet guests. Jade Mountain does not have rooms or suites. They have 29 "sanctuaries" which I find narcissistic and ostentatious. 24 of the 29 rooms have private infinity pools. The resort is extremely proud of the recycled glass tiles in the pools which are very pretty. Each room is different (we were shown 3) and all have fantastic views of the Pitons across the bay through the open wall. There is no A/C or TV. The resort shares the beach and other activities such as scuba diving with Anse Chastanet. Guests at each resort can dine in any of the resorts' restaurants with some restrictions for the lower class rooms.

Before our tour, we had lunch in the Jade Mountain Restaurant. The view was fantastic. The food and presentation was exquisite. The service was exceptional. And the mango passion fruit cannolis and mango cheese cake for dessert were memorable. On the day we left, we had breakfast at Jade Mountain again. We were joined by 2 other couples with whom we had been diving all week but had not been there before. We were badly disappointed. The service was inferior to that of the buffet at the Treehouse restaurant at Anse Chastanet. Coffee was served after we ordered and it was lukewarm. The cups were filled only halfway which made sense because they were very large cups but the waiters did not keep them filled. We had to ask for more coffee. The food was not hot when it was served. And the presentation lacked any garnishments other than being served on fancy plates. I don't know if it was because we were from the basement rooms or the fact that there were 6 of us and they are geared to serve only 2 at a time. It likely was the latter because we ordered 2 belgium waffles and 4 omelets and the kitchen probably had only 2 omelet saute pans and 1 waffle iron. Also the kitchen is not adjacent to the restaurant and it was raining so every plate was wrapped in plastic which had to be removed before it was served. Unfortunately this was our last meal at the resort and will be the last memory we took home with us.

Jade Mountain may be a great place for a romantic vacation or a discreet affair where you never leave your room but it is not the kind of place where we would be comfortable even if we could afford it.

Please read our review of Anse Chastanet.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank 2skidivers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Soufriere
2.7 mi away
Sugar Beach, A Viceroy Resort
2.7 mi away
Ladera Resort
Ladera Resort
#2 of 11 in Soufriere
1,265 reviews
7.8 mi away
Marigot Bay Resort and Marina by Capella
Show Prices
Show Prices
Show Prices
0.1 mi away
Anse Chastanet
Anse Chastanet
#6 of 11 in Soufriere
1,169 reviews
17.5 mi away
Sandals Grande St. Lucian Spa & Beach Resort
14.8 mi away
East Winds
East Winds
#1 of 13 in Gros Islet
852 reviews
Show Prices
Show Prices
Show Prices

Been to Jade Mountain Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jade Mountain Resort

Property: Jade Mountain Resort
Address: 100 Anse Chastanet Rd | PO Box 4000, Soufriere, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 Romantic Hotel in Soufriere
#1 Green Hotel in Soufriere
#1 On the Beach Hotel in Soufriere
#1 Luxury Hotel in Soufriere
#7 Family Hotel in Soufriere
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Jade Mountain Resort 5*
Number of rooms: 29
Official Description (provided by the hotel):
Rising majestically above its 49 room sister resort Anse Chastanet, a 600 acre beach front property, Jade Mountain is a cornucopia of organic architecture celebrating St Lucia’s stunning scenic beauty. The 29 luxury suites are called sanctuaries, sweeping spaces where bedroom, living area and an extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature. With the fourth wall entirely absent, Jade Mountain’s sanctuaries are stage-like settings from which to embrace the full glory of St Lucia’s Pitons World Heritage Site and the Caribbean Sea. Jade Mountain has set a new standard in the Caribbean whether it is for modern design, luxury living or unique resort and guest service experiences.Wrapped around an infinity pool with a dazzling kaleidoscope of colors, the Jade Mountain Club restaurant caters exclusively to resident guests, celebrating James Beard Award winner Chef Allen Susser’s “Jade Cuisine.” Hovering in space above the Jade Mountain Club is the Celestial Terrace, perfect for sunset cocktails or star-gazing.A wide range of spa services can be enjoyed in the privacy of the Jade Mountain sanctuaries or at Kai en Ciel, Jade Mountain’s boutique spa and fitness studio. The resort major domos and a dedicated resort team ensure outstanding service around the clock.Guests may enjoy the exclusivity and privacy of Jade Mountain plus access to all of Anse Chastanet’s facilities and services: Nestled amidst a lush tropical 600 acre tropical estate with two soft sand beaches bordering pristine coral reefs, Anse Chastanet is right in the heart of the island’s marine reserves with St. Lucia’s legendary twin peaks, the Pitons, as the dramatic backdrop.The active will enjoy the resort’s amazing range of adventure facilities. Facilities include 4 restaurants & 3 bars, professional spa, PADi 5* scuba centre, water sports with kayaking centre, 12 miles of private biking and hiking trails with mountain bike rental, sailing yacht, 3 boutiques, library and art gallery. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Holiday Gems, Booking.com, 5viajes2012 S.L., Expedia, TripOnline SA, Prestigia, MrandMrsSmith, HotelQuickly, Odigeo, Hotels.com, Cancelon, Evoline ltd and getaroom.com so you can book your Jade Mountain Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jade Mountain Hotel
Hotel Jade Mountain
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing