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“wonderful trip”

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Jade Mountain Resort
Ranked #1 of 11 Hotels in Soufriere
Certificate of Excellence
GreenLeadersPlatinum level
New York City, New York
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“wonderful trip”
Reviewed 7 October 2013

My wife and I visited Jade for her bday last April, however I am just getting to a review now. With time to settle and reflect back on the trip a few things stand out. First and foremost, the room and the view. It comes as advertised and as others have commented, prepare for all the beauty that nature has to offer. From singing birds, to chirping bugs, you get it all here. I did use the foam earplugs one night when the bugs were making lots of noise but that didnt bother me much as I made sure to have a few drinks with dinner. Speaking of dinner, the food at Jade is probably the best you'll find in the area. We ventured from Jade for a few meals but were generally pretty disappointed when we did that. The domo experience was pretty great and the service overall was top notch. As far as the price goes... its not cheap but you know that going in.

  • Stayed April 2013, travelled as a couple
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Helpful?
1 Thank rustyb77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (291)
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English first
Florida
Level 4 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 October 2013

I was looking for a disconnect from reality with my wife and this place was it. We arrived via helicopter to avoid the 1.5 hr drive and that was incredible in itself. We were treated like royalty from the minute we set foot on the grounds. Our butler met us at the entrance and walked us across the bridge to our sanctuary, JE3 "The Sun". The view was ridiculous and always a constant breeze. We only left the room to snorkel and sun at the beach. We had a couples chocolate massage in our room that was a once in a lifetime experience. Its expensive but worth every penny. All in all I would give this place a 10.

Room Tip: We stayed in JE3 the SUN Sanctuary which is at the top. The privacy was perfect and the breeze was i...
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  • Stayed September 2013, travelled as a couple
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Helpful?
1 Thank KJneel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 3 Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 28 September 2013

My husband and I booked our dream 'middle-aged' honeymoon at Jade Mountain with Beach Bum Nanda and everything about the hotel and experience exceeded our expectations. From the views, service, food and relaxation, everything went off to perfection. We've never experienced anything like Jade Mountain in all our travels. There is alot of walking is involved, but our butler was at our fingertips if we needed a quick shuttle from the mountain to the beach. Personalized attention is definitely their motto. Stunning beauty beyond comparison!

Room Tip: Recommend a sun santuary if all possible! Pack a comfortable pair of walking shoes as there are many...
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  • Stayed September 2013, travelled as a couple
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Helpful?
15 Thank Retta J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 21 September 2013

Stunning in every way - never tire of the view whether it be from your room or while having a drink. Built on the top of the hill while maintaining the natural beauty of the spot. Excellent food, friendly and attentive service and great diving and snorkeling. Worth it!!!!

  • Stayed September 2013
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Helpful?
3 Thank abbey99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knoxville, Tennessee
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 8 September 2013

My husband and I just visited Jade Mountain for our 13th wedding Anniversary for five days! We stayed in a moon sanctuary and it was magnificent. From arrival to departure, this resort is fantastic in hospitality, professionalism, and service. They truly enjoy serving their guests and leave no stone unturned in making your stay relaxing, romantic and enjoyable. Simply put....the staff spoil you. The sanctuaries are breath taking. The view is to die for and the butlers are so kind and helpful. We renewed our vows and they did such a fantastic job making it so special for us. Peter was awesome during this process!
I would recommend the helicopter transfer to the resort. It was a fantastic start to the stay and the view was awesome!
We loved our stay there and will certainly go back again! The only criticism I have is of the open bathroom in the sanctuary. Jade mountain sanctuaries would be nearly perfection if they would just enclose the toilets with walls and a door. My husband and I took turns leaving the room to give each other privacy.

One additional comment I would make concerning all the comments on the mosquitos at JM...... I was armed with the bug spray and after bite meds after reading many of these reviews. During our stay, we never used the spray, saw the Mosquitos nor were we bitten by anything. I was told the rooms were sprayed by house keeping each day.

If you want to reconnect or fall in love....this is the place!

KEY TIP....... Absolutely buy a meal plan! The food on the menu is extremely expensive for all meals. A 2 burger lunch with fries and sodas can cost as much as $60 U.S. dollars. There are no other choices for food unless you go off the resort for an excursion.

Room Tip: Don't pay the money for the Galaxy suites. The moon and sun levels are just the same except bigg...
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  • Stayed September 2013, travelled as a couple
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Helpful?
8 Thank akanikkis97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
West Palm Beach, Florida
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 5 September 2013

I don't know if I can put into words how beautiful, romantic, accommodating, serene and amazing Jade Mountain truly is. You can do anything you want - swimming, diving, boating, hiking, zip-lining, hand-gliding, shopping or absolutely nothing at all and be perfectly at east. The room itself is so amazing, you are perfectly happy never leaving it...and you don't have to. We had a private butlers that would bring us every meal if we wanted - we could ask for anything we wanted at any time of the day or night... they were there.

Our room was beautifully furnished with an open setting...living area, porch, dining area and beautifully 4 poster bed with light draping that canopies over the sides and there is a celing fan inside the canopy! We counted about 8 celing fans total. PLUS an amazing infinity edge pool that goes just past the 'outside' of your room. You can swim and watch the view and listen to a light rain on the edge of the pool. At night, they place candles around the pool and you have candle and moonlight. Like I said - you don't have to even leave the room! No TV's - No Phones (except a special one to call your Butlers). The staff is friendly - and genuinely friendly - you feel like they really care about your experience there....and it is an experience.

The food is wonderful... we ate at the restaraunt at the top of the resort.. Beautiful views.

The only thing I can even mention is there are no elevators but plently of steps! We also tried the spa, the beach and a sunset sail. It is truly one of the most romantic places in the world! (in my humble opinion!) It is very pricey.... but we will never forget it.

Room Tip: The rooms face the same direction and are 'stair-stepped' in order to achieve the openness a...
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  • Stayed May 2013, travelled as a couple
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Helpful?
5 Thank Krazybcuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 September 2013

Heaven. Really. A getaway. That is quiet. And restful. Cool locals. And near. Rainforest restaurant. Great night water taxi ride. I'm not easy to impress. But a real Winner. Also jasulsia plantation. Amazing. Must see skip the Peyton hike. Trust me.

  • Stayed October 2012
    • Value
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Helpful?
2 Thank Realrage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Jade Mountain Resort

Property: Jade Mountain Resort
Address: 100 Anse Chastanet Rd | PO Box 4000, Soufriere, St. Lucia
Phone Number:
Region: Caribbean > St. Lucia > Soufriere Quarter > Soufriere
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#1 On the Beach Hotel in Soufriere
#1 Green Hotel in Soufriere
#1 Romantic Hotel in Soufriere
#1 Luxury Hotel in Soufriere
#7 Family Hotel in Soufriere
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Jade Mountain Resort 5*
Number of rooms: 29
Official Description (provided by the hotel):
Rising majestically above its 49 room sister resort Anse Chastanet, a 600 acre beach front property, Jade Mountain is a cornucopia of organic architecture celebrating St Lucia’s stunning scenic beauty. The 29 luxury suites are called sanctuaries, sweeping spaces where bedroom, living area and an extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature. With the fourth wall entirely absent, Jade Mountain’s sanctuaries are stage-like settings from which to embrace the full glory of St Lucia’s Pitons World Heritage Site and the Caribbean Sea. Jade Mountain has set a new standard in the Caribbean whether it is for modern design, luxury living or unique resort and guest service experiences.Wrapped around an infinity pool with a dazzling kaleidoscope of colors, the Jade Mountain Club restaurant caters exclusively to resident guests, celebrating James Beard Award winner Chef Allen Susser’s “Jade Cuisine.” Hovering in space above the Jade Mountain Club is the Celestial Terrace, perfect for sunset cocktails or star-gazing.A wide range of spa services can be enjoyed in the privacy of the Jade Mountain sanctuaries or at Kai en Ciel, Jade Mountain’s boutique spa and fitness studio. The resort major domos and a dedicated resort team ensure outstanding service around the clock.Guests may enjoy the exclusivity and privacy of Jade Mountain plus access to all of Anse Chastanet’s facilities and services: Nestled amidst a lush tropical 600 acre tropical estate with two soft sand beaches bordering pristine coral reefs, Anse Chastanet is right in the heart of the island’s marine reserves with St. Lucia’s legendary twin peaks, the Pitons, as the dramatic backdrop.The active will enjoy the resort’s amazing range of adventure facilities. Facilities include 4 restaurants & 3 bars, professional spa, PADi 5* scuba centre, water sports with kayaking centre, 12 miles of private biking and hiking trails with mountain bike rental, sailing yacht, 3 boutiques, library and art gallery. ... more   less 
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Also Known As:
Jade Mountain Hotel
Hotel Jade Mountain
Jade Mountain St Lucia
Jade Mountain Resort St. Lucia/Soufriere

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