As others have mentioned the rooms are spectacular, unlike anything I've ever seen. So....some minor pet peeves. And I want to repeat, minor. We stayed in JD2 for five nights last week. Used the ironing board and iron the first day and house keeping never returned it to the closet, got folded up and leaned against the wall for the rest of our stay. As well re housekeeping, one day they cleaned the hot tub and never emptied of sudsy water. There is a little bit of a mercenary vibe coming from the butlers and concierge concerning booking day activities and dinners. Other wise the butler service was exemplary. The restaurants are all great with one exception, we at lunch on the beach one day and the service at the restaurant was slow to non-existent. The service at the restaurant at the top of Jade was spectacular as was a solo guitarist. Service in general from the concierge was lacking. Not returning phone calls in a timely manner and sometimes not at all. The last night of our stay had heavy rain and there was a leak in the ceiling that left a decent amount of water on the floor. As well that same night there was a pause in the rain and the room filled with small fly like insects. Hundreds of them, they didn't bight and probably less than a half hour, but unsettling anyway. We like to eat in the room, and because they are so spectacular, I'm assuming that a lot of people do. Two issues with that, a limited room service menu although you can order of the Jade Mountain Club menu, but it leads to not many choices. And it you leave food unattended for even a moment the birds are in there snacking (and pooping). We finally took a cab into Soufriere and stocked up with some light snacks and wine from the grocery store. Again minor peeves, but when you're spending that kind of $ they can add up.
- Official Description (provided by the hotel):
- Rising majestically above its 49 room sister resort Anse Chastanet, a 600 acre beach front property, Jade Mountain is a cornucopia of organic architecture celebrating St Lucia’s stunning scenic beauty. The 29 luxury suites are called sanctuaries, sweeping spaces where bedroom, living area and an extravagant private infinity pool glide into one another to form extraordinary platforms floating out into nature. With the fourth wall entirely absent, Jade Mountain’s sanctuaries are stage-like settings from which to embrace the full glory of St Lucia’s Pitons World Heritage Site and the Caribbean Sea. Jade Mountain has set a new standard in the Caribbean whether it is for modern design, luxury living or unique resort and guest service experiences.Wrapped around an infinity pool with a dazzling kaleidoscope of colors, the Jade Mountain Club restaurant caters exclusively to resident guests, celebrating James Beard Award winner Chef Allen Susser’s “Jade Cuisine.” Hovering in space above the Jade Mountain Club is the Celestial Terrace, perfect for sunset cocktails or star-gazing.A wide range of spa services can be enjoyed in the privacy of the Jade Mountain sanctuaries or at Kai en Ciel, Jade Mountain’s boutique spa and fitness studio. The resort major domos and a dedicated resort team ensure outstanding service around the clock.Guests may enjoy the exclusivity and privacy of Jade Mountain plus access to all of Anse Chastanet’s facilities and services: Nestled amidst a lush tropical 600 acre tropical estate with two soft sand beaches bordering pristine coral reefs, Anse Chastanet is right in the heart of the island’s marine reserves with St. Lucia’s legendary twin peaks, the Pitons, as the dramatic backdrop.The active will enjoy the resort’s amazing range of adventure facilities. Facilities include 4 restaurants & 3 bars, professional spa, PADi 5* scuba centre, water sports with kayaking centre, 12 miles of private biking and hiking trails with mountain bike rental, sailing yacht, 3 boutiques, library and art gallery. ... more less
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- Also Known As:
- Jade Mountain Hotel
- Hotel Jade Mountain
- Jade Mountain St Lucia
- Jade Mountain Resort St. Lucia/Soufriere