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“Denroy, Entertainment Supervisor (Animators)”

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Sonesta Great Bay Beach Resort, Casino & Spa
Ranked #3 of 12 Hotels in Philipsburg
Certificate of Excellence
Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Denroy, Entertainment Supervisor (Animators)”
5 of 5 bubbles Reviewed 2 December 2012

My husband and I chose St.Maarten, Great Bay Resort and Casino as our Honeymoon destination. We chose to go to St. Maarten because of the great reviews from colleagues and friends. However, the reason we will go back is because of the friendly, knowledgeable staff. In particular Denroy. We not only enjoyed the rest and relaxation, but the fun events put on by the Animators. Everyday was filled with games, entertainment and lasting, unforgettable memories.

A huge Thank you to Denroy and his staff for the amazing vacation. We hope to see you next year!!!!

J.I.H.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Izabela B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,525)
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Toronto
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 2 December 2012

I recently returned from Great Bay (November 2012) and found my experience wonderful. I traveled with my husband and son (20 months), as well as other family members. This property was extremely clean and well kept. There were some struggles with rooms such that we had pre-booked our rooms however the hotel did not provide us those rooms however it did not ruin our holiday! My little one loved the pool, the playground and the beach. The dining staff were fabulous with all the little ones (three children under age 4) and would cook us different foods when the foods that were being served were not child friendly. Specifically the chef and sous chef always checked in to make sure we were taken care of. Our wait staff was fabulous- always having our table ready when we came for meals! The Animators were amazing with the children (Kevin and Denroy) were always around with a smile and being playful with the children.

My husband and I were at this same resort in 2009 and we found that they have worked hard to maintain the facility and have actually improved their food.

We will return soon!!

Room Tip: Make sure you get an ocean view room.
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  • Stayed November 2012, travelled with family
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    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank amsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minden, Canada
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 1 December 2012

After having stayed at this resort several times in the past, my latest visit there in December 2012 was a bit of a disappointment. Although several of the older staff were great, many of the new and younger staff were not as friendly as expected. The cleanliness in the common areas left something to be desired. The rooms themselves were fine. The meals were OK with a welcome addition of a pizza bar (pizza was great!). Food could have been hotter, even in Molasses restaurant. The activity fellows were fun, encouraging us all to participate in a friendly manner. Frequent management changeover might have something to do with overall decrease in standards since my last visit in 2010. Probably won't be returning that quickly.

Room Tip: Ocean view rooms are the only way to go.
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  • Stayed December 2012, travelled with friends
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Helpful?
2 Thank GRIT22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montevideo, Uruguay
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 30 November 2012

We expected a lot more considering the package was with an "all inclusive resort".
It has nothing to do with an all inclusive. Actually, it was a 3 star hotel with 3 meals included. No dancing, no fun, no entertaining. Only bingo!

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Uruguayos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Laval, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 30 November 2012

Ouch! One night and we were out of there!
The only good thing about this place is that it's near the flea market!!
First, the room is very ordinary with a bed that curves in the middle.
Smells of javel, decor in the 70's, repainted by ...someone that didn't give a ....
On top of this, we had a room below the beach!!
Level 200 to be more precis, with the vue on the sewer...
Believe it or not, they blocked the evacuation of the city sewer to the sea by creating an artificial beach.
Now the problem is that who ever gets close to that area, gets the smell....
Keep the patio door close and on the beach, stay at the bar or the pool, away from that area!
The food...like a very ordinary cafeteria.
We had for dinner..chicken breast smashed by the «chef» in three pieces with gravy.
A glass of wine at room temperature! that tasted like...hot nasty grape.
The people serving at the buffet are locals, very nice people, but no hygiene, sneezing on..ya whatever!
This place is cheap...for low budget all inclusive...very popular I guess....
Have nothing against the management but listen...this is not representative of Sint-Maarten!
More like cheap Cuba or whatever...
Lucky enough we found another place to stay on the island....

Room Tip: Choose a good room!??! You need to choose a better hotel!!...even the locals (taxi drivers) are sayi...
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mariaq55029
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scarborough
Level Contributor
59 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed 30 November 2012

Recently returned from a wonderful week in St Maarten with my husband. We stayed in a mountainview room and found it to be great to watch the everyday action from our balcony. Granted, I'm sure the oceanview rooms have breathtaking views. The hotel is dated, although it appears they have been renovating. The staff for the most part are exceptional and do the best they can with what appears to be little or no encouragement or praise from management - more wait staff or bus boys would go a long way. We never went hungry but the selection was a little limited - fresh fruit always consisted of honeydew melon, watermelon and either pineapple or cantelope. The animators are wonderful - special thanks to Kevin - job well done. It was nice to walk the beach - about a 20 minute walk to downtown Phillipsburg where there is lots of shopping - especially jewellery. Be very careful walking around the pool area as it is extremely slippery - I'm sure a lot of other resorts have this issue as well. I'm not sure this resort would suit a young crowd that wanted to party into the wee hours of the morning but it suited us just fine. They did run out of Amaretto & Bayley's which was disappointing. We will return to St Maarten but would probably stay at Maho Beach

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Rick_Janet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Deer Park, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 November 2012

I thought Sonesta Great Bay Was Worth The Money We Spent On the Trip. The Staff was very Friendly and Helpful. Our Room was Clean And even tho we had the Mountain view It was Still a Great View very Pretty.

The pools were really nice I liked the swim up bar. I loved that you had the Beach right there. It was a little shelly but once you were in the water you were fine. We also found beautiful shells on the beach. They did have a little bit of problem with the beach/pool towels you had to grab them when you could. The tile by the swim up Bar pool did get very slippery you did have to be
careful.

I thought the food was Great it was Buffet Style they changed the Menu every nite so it was always diffrent. THey did have a carribean resturnat on the premises also. You can also enjoy the amenites at there sister hotel Sonest in Maho they had a few more food options and beautiful pools but not much beach.

Overall I though it was a great hotel and I would stay there again.

  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cbrazezicke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sonesta Great Bay Beach Resort, Casino & Spa

Property: Sonesta Great Bay Beach Resort, Casino & Spa
Address: 19 Little Bay Road, Philipsburg, St. Maarten-St. Martin
Phone Number:
Region: Caribbean > St. Maarten-St. Martin > Sint Maarten > Philipsburg
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Philipsburg
#3 On the Beach Hotel in Philipsburg
#3 Family Hotel in Philipsburg
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Sonesta Great Bay Beach Resort, Casino & Spa 4*
Number of rooms: 257
Official Description (provided by the hotel):
Sonesta Great Bay Beach Resort, Casino & Spa is a serene Caribbean haven - and St. Maarten’s premier, limitless all-inclusive, adults-only resort. Delivering a new level of sophistication and style, the elegant destination hotel is situated on a mile-long white-sand beach, overlooking Great Bay and the sparkling sea. With endless amenities and personalized service, the resort invites guests to unwind at three swimming pools, four restaurants, four bars, a spa and the Golden Casino for the ultimate vacation experience complimented by stellar service. ... more   less 
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Also Known As:
Sonesta Great Bay Beach Hotel Philipsburg
Sonesta Great Bay Beach Resort And Casino
St Martin Great Bay Hotel
Sonesta Philipsburg
Great Bay Beach Hotel
Philipsburg Sonesta
St Maarten Great Bay Hotel
Hotel Sonesta Great Bay Beach
Sonesta Great Bay Beach Resort, Casino & Spa St. Maarten-St. Martin/Philipsburg

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