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“Fantastic vacation”

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Great Bay Beach Resort, Casino & Spa
Ranked #3 of 12 Hotels in Philipsburg
Certificate of Excellence
Reviewed 25 November 2013

We just returned from St Maarten on November 14th after a one week holiday. The hotel was excellent after a few minor hiccups at check in. We had an island view room and were very happy with it as we don't spend much time in it. It was very clean, and had a really comfortable king size bed. The food was great, even the buffet. The pizza was excellent and the Italian A la carte was delicious . Staff were very eager to please, and always had a smile for you. The beach is fantastic if you like to go for long walks, but the ocean gets deep very quickly, not great for kids. The pools are a bit on the small side,but there are 3 so it wasn't a problem. If you get the chance a visit to Penel Island is well worth it, lots of fun!! We also went over to the Maho Beach Sonesta, and it was very nice, but a real small beachfront. The noise from the planes and the fumes are horrendous , but it is only occasionally and I suppose you could get used to it. I much preferred the Great Bay and would return in a heartbeat. The only suggestion I could make would be to get a couple more Cappuccino machines. There is only one at the bar outside the buffet restaurant and they are usually so busy serving drinks it seems to be an intrusion to make a coffee. Other than that can't wait to go back, great island!!! Great entertainment after dinner by the pool.

Room Tip: We were on the seventh floor and it was great, very quiet!
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  • Stayed: November 2013, travelled as a couple
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1  Thank Sheilphil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 29 November 2013

Dear Guests,

Thank you for taking the time to post your review on your stay at the Sonesta Great Bay Beach Resort. We value and appreciate all of your comments. We are happy that you chose us as your vacation destination and look forward to welcoming you back in the near future.

Kind regards,

Alejandra Lynch
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,534 - 2,540 of 4,331 reviews

Reviewed 25 November 2013

We just returned from a one week vacation from this hotel and we truly enjoyed our stay. Our stay was perfect from the time we got their till the day we left. The rooms were clean and well looked after. Food was very good and a good selection. Pizza was amazing thanks to Giovanni and Andy. Also enjoyed the daily water aerobics with Michael and Denroy, they both made it enjoyable. We also had great drinks made by Michael at restaurant bar and Claudine at the pool bar(made great ceasars!!!) Jonathan was also a great host he always made sure we were looked after. I would definitely return as we loved the location and the close walk to downtown Phillipsburg. We also did a day trip to Anguilla and we totally enjoyed it. The local bus and ferry were a breeze with a little help from locals we had no problems. Overall I would say this is a great place to come to and relax and enjoy the warm hospitality of the island the people are tremendous. Also a big thank you to our security guard Ella who watched out for us while we ran up a hill for exercise after our dinner one night. She was always smiling and advised us how to get around safely. We really appreciated it. That shows you how pleasant all staff were.

Room Tip: Would recommend oceanview we were on 5th floor view was great!!
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  • Stayed: November 2013, travelled as a couple
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2  Thank Penny060
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 29 November 2013

Dear Guests,

Thank you for taking the time to post your review on your stay at the Sonesta Great Bay Beach Resort. You took the time to acknowledge our staff and they are extremeley grateful for this. We truly appreciate all of your comments and look forward to welcoming you back in the near future.

Kind regards,

Alejandra Lynch
Guest Relations

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Reviewed 24 November 2013

Can't say enough good about this Resort. We arrived Oct 31st with a large group of 36 people. It was a short trip from the airport and check in was well organized.
The food at the buffet is fresh and has a great variety, in fact I liked it better the then restaurant.
The staff was friendly and helpful, even with such a large group I always felt we were being catered too.
The pools are not large but the beach is huge with lots of chairs.
The location to Philipsburg was a bonus. Just a short walk down the beach to great shops and little bars with entertainment and food if you wish. The local people are friendly and not pushy at all.
I would return to St. Maarten and this resort anytime.

  • Stayed: October 2013, travelled with friends
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1  Thank Kent S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 29 November 2013

Dear Guests,

Thank you for taking the time to post your review on your stay at the Sonesta Great Bay Beach Resort. We are glad that we made your group stay a memorable one and look forward to welcoming you back in the near future.

Kind regards,

Alejandra Lynch
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013

Revisited the sonesta great bay for the 4th time. First off strongly recommend visiting Saba for an out of this world experience. You have the option to hike 1500 steps to the top of the world, seriously. By the time you reach the top you are at 3000ft elevation, looking down on the clouds or one of the several local cities. Anguilla, St. Barts, Saba all outstanding each different tho!

Great Bay recently got a decent “face lift” and they seem to have fixed several of their outstanding issues from my last visit. They also improved the food, service, security, overall standard of the hotel and rebranded /reimagined the property for the better. Things got better at Sonesta. Staff was good as usual. Specially the leader entertainer, Denroy Noble (spelling).. he was wonderful to my nieces and made my trip enjoyful. Happy to have made a new friend and he will be one of the utmost reason that I return to this property. If there is a employee that should be highlight it would have to be Denroy. He specifically returned to the hotel every evening he was not working to ensure I was having a good time.
Kim at the pool side / beach was also wonderful making sure I always had a drink, reducing the number of trips that I had to make to the beach bar. Thanks kim.

Downside is in the increasing amount of local scumbag. The Dutch or the local governor needs to export the scabs off of the island. These islands are dependent off of tourism, so send the drugdealers back to the dark corners of the world they came from. Be careful after dark, with taxi drivers, and along the boardwalk. There drug (coke) dealers and they are messed up on serious drugs and guns are common throughout these islands. Seriously, be careful, these guys are messed up, desperate, and aren’t scared to kill people. Government of St. Marteen/ Netherlands, wake up and deal with your drug issues. Noone wants to be approached by drug dealers. WOW!!!

  • Stayed: November 2013, travelled with family
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3  Thank livio f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 29 November 2013

Dear Guests,

Thank you for taking the time to post your review on your stay at the Sonesta Great Bay Beach Resort. We value all our guests opinions and the matter will be sent to the government to address. Beside all of this, we are glad that you had a wonderful time here with us. Our entire team are looking forward to welcoming you back in the near future.

Kind regards,

Alejandra Lynch
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 November 2013

Stayed the week of Nov. 16th very friendly staff thru out the resort especially kim who served us drinks on the beach . food was good especially at the seafood restaurant .beach is very nice and could walk down to front Street which we did every morning.this is a more laid back resort usually had a band a night. They are still making renovation's. Need to be patient when eating at the area were they serve pizza, burgers, hotdogs salads as they they are a little shorthanded. We did visit the maho which is larger and more upscale but beach does not compare to the great bay and not sure I could deal with planes and exhaust as the arrive and take off. Just my opinion. Overall a very relaxing and enjoyable vacation. I f you are looking to purchase jewelry go to zhaveri very nice people especially the owner deepu just say nancy and Ron from nh sent you .

  • Stayed: November 2013, travelled with family
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2  Thank burgienh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 29 November 2013

Dear Guests,

Thank you for taking the time to post your review on your stay at the Sonesta Great Bay Beach Resort. We are glad that you made us your choice above the rest, and we look forward to welcoming you back in the near future.

Kind regards,

Alejandra Lynch
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2013

This hotel was recommended to us by friends who visited several times and who loved the location and atmosphere of the resort. We decided to see for ourselves, especially after hearing about recent renovations, and they were right! It's much nicer than we imagined from the photos. Our room, the pool bar, restaurant, all were great. We spent most of our time by the pool, had no problems finding lounge chairs, and enjoyed the daily activities. Denroy in animation was always so welcoming and energetic. His aqua fitness class was my favorite way to start the day! Chanella also was very sweet and friendly. This vacation was wonderful, just what we were hoping for. Hope to visit again soon!

Stayed: November 2013, travelled as a couple
Thank Hannah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 29 November 2013

Dear Guests,

Thank you for taking the time to post your review on your stay at the Sonesta Great Bay Beach Resort. We are glad that you had a wonderful vacation and we look forward to welcoming you back in the near future.

Kind regards,

Alejandra Lynch
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 November 2013

What a wonderful family vacation at the Sonesta Great bay(Nov 2013). Food, activities and weather were great. Pizza restaurant was great and so was activities manager Denroy Noble. He mad feel welcomed and keep was involved in all fun games around the resort. Denroy was energetic, happy, friendly and won the hearts of our kids. See you soon!!!

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank Sara F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexlynch, Guest Relations Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 29 November 2013

Dear Guests,

Thank you for taking the time to post your review on your stay at the Sonesta Great Bay Beach Resort. We are glad that you had a wonderful time with us and we look forward to welcoming you back in the near future.

Kind regards,

Alejandra Lynch
Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Great Bay Beach Resort, Casino & Spa

Address: 19 Little Bay Road, Philipsburg, St Martin / St Maarten
Region: Caribbean > St Martin / St Maarten > Sint Maarten > Philipsburg
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Philipsburg
#3 Family Hotel in Philipsburg
#3 On the Beach Hotel in Philipsburg
Price Range: £264 - £525 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Great Bay Beach Resort, Casino & Spa 4*
Number of rooms: 257
Official Description (provided by the hotel):
Sonesta Great Bay Beach Resort, Casino & Spa is a serene Caribbean haven - and St. Maarten’s premier, limitless all-inclusive, adults-only resort. Delivering a new level of sophistication and style, the elegant destination hotel is situated on a mile-long white-sand beach, overlooking Great Bay and the sparkling sea. With endless amenities and personalized service, the resort invites guests to unwind at three swimming pools, four restaurants, four bars, a spa and the Golden Casino for the ultimate vacation experience complimented by stellar service. ... more   less 
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Also Known As:
Sonesta Great Bay Beach Resort And Casino
Sonesta Great Bay Beach Hotel Philipsburg
St Martin Great Bay Hotel
Sonesta Philipsburg
Great Bay Beach Hotel
Philipsburg Sonesta
St Maarten Great Bay Hotel
Hotel Sonesta Great Bay Beach
Great Bay Beach Resort, Casino & Spa St Martin / St Maarten/Philipsburg

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