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Great Bay Beach Resort, Casino & Spa
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Reviews (4,342)
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1,422
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2,143 - 2,148 of 4,342 reviews
Reviewed 16 June 2014

This trip was a girl's getaway vacation while our husbands were on a golf trip...I think we got the better deal on this vacation :) This resort has the most beautiful beach, great pools and swim up bar...the rooms were nice and clean and the housekeeping impeccable! I had to take a moment and recognize a couple of the amazing staff here at this resort! Roslie, one of the managers was absolutely amazing from the time we checked in until we checked out...she even helped the maintenance man fix my safe when I had a problem getting it open...great personality and smile and always willing to do what it takes to make sure her guests are happy! Vicky at the front desk...well, if you need to know anything about this beautiful island, see Vicky...she had so much knowlege and we all relied on her throughout our stay. I realize that all inclusive resorts aren't always top notch with food...the breakfasts and lunches are really good..make sure to eat at the outdoor grill for lunch! Dinners for me were a challenge since I am vegetarian but I managed. This island is beautiful and every person we met was kind and helpful in every way! Walk down the boardwalk to Philipsburg and do some shopping and enjoy all this gorgeous island has to offer. I would absolutely vacation here again and stay at the Sonesta Great Bay Beach Resort. Once again, thank you for your wonderful and welcoming staff...they are true assets to your organization!!

Room Tip: get an ocean front room...the view is amazing.
  • Stayed: June 2014, travelled with friends
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4  Thank lovemybeach2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amanda F, Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 17 June 2014

Dear lovemybeach2014,

We appreciate you taking the time out to write a positive review about your stay with us.

We’re glad to see that your “Girls Trip” was a success and that you all enjoyed you time with us. Thank you for highlighting the location we are in, how good our food was and the quality of our customer service, we’ll make sure to pass on your kind messages to Rosalie and Vicky.

We hope you and your friends will come back to see us again soon.

Best regards,
Sonesta Great Bay Beach Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 June 2014

Great hotel and personal. Denroy (entertainment/activity Supervisor) really made our trip unforgettable. He is really hard working and fun. Most of the people at Sonesta are customer driven at the exception of some bar tenders. Thank you all for a memorable trip!

Room Tip: You must choose an ocean view room. This is well worth it.
  • Stayed: June 2014, travelled solo
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3  Thank Marie-France D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

This resort needs major repairs. Apparently, some of the rooms have been renovated so if you were lucky enough to get one of them, they were ok. We were not lucky. The bathroom sink wouldn't drain, and the tub/shower was so bad, I put a hand towel in the bottom rather than step on it. No hot water on our second day, and when it returned on the third day, it was brown. No matter how much we ran it, it would not clear. We went into the Sonesta Maho on the third day to explore. WOW!! After talking to Clint on the front desk, he made arrangements for us to transfer for the remaining 5 days. HE SAVED OUR VACATION!!!

Room Tip: Try to obtain a renovated room
  • Stayed: June 2014, travelled as a couple
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1  Thank helenc999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

I traveled to this gorgeous resort for Memorial Day ! The hospitality was impeccable. From the staff at the front deck to housekeeping, everyone was very nice and helpful. Dining was excellent. The rooms were a good size and very clean!!!! The beach and views of the island was gorgeous! I would definitely stay here again!!


@cassirayy

  • Stayed: May 2014
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2  Thank Cassirayy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 June 2014

The resort, staff, and food...all excellent. What a great experience provided by the hardworking and ever accomodating men and women working at the Sonesta Great Bay. Always a hello, always a smile, always great service. We were fortunate enough to stay on the "Apartments" side of the property which included butler service. Taro and Marcia took great care of us no matter the request. As some of my fellow OHPsalms group members have already implied, thank you for making our vacation an enjoyable and memorable one. Cheers. #tenyearanniversary #travelfamily #ohpsalms

Zeke

  • Stayed: May 2014, travelled with friends
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1  Thank Azikiwe R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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