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Great Bay Beach Resort, Casino & Spa
Ranked #3 of 12 Hotels in Philipsburg
Certificate of Excellence
Reviewed 16 August 2014

Just got back from a week at the Sonesta Great Bay. Can't say enough about the property and the people. Vicky at the front desk was so helpful and friendly. Eldrick too! We enjoyed the beach daily and had no problem getting an umbrella. Ocean was lovely with noodles provided for your comfort. Entertainment was also very good with a variety of singers and bands. Daily pool activities were provided if you wanted to participate. Loved the convenience to the town and the airport. I found the Maho disappointing, needs a real overhaul - overgrown gardens, buildings falling down and an ocean view restaurant with no view of the ocean. Sonesta Great Bay had a nice choice of buffet or a la carte. Pauline was amazing and Cleopatra a great supervisior. All staff very friendly and helpful. Can't wait to go back.

Room Tip: We requested a room on a higher floor and were moved the first day. Ocean view is a must.
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  • Stayed: August 2014, travelled with friends
    • Location
    • Rooms
    • Service
2  Thank doelizzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl B, General Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 17 August 2014

Hello Doelizze,

Thank you for your great feedback.

We are happy to hear that you had a great week with us. Thank you for highlighting our well maintained property and professional employees. Sonesta Great Bay Beach Resort Casino & Spa is the only resort of its kind in Philipsburg St Maarten. We set high standards as the only premiere limitless all-inclusive adults resort in town. We are glad you enjoyed our high quality restaurants, great entertainment, fun activities and the overall amenities offered. Thank you for your kind mentions about Vicky, Edwick, Pauline and Cleopatra, we will definitely share your review with them.

We are excited to know that you cannot wait to return and we will be ready and waiting to serve you!

Team Sonesta Great Bay

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2,029 - 2,035 of 4,331 reviews

Reviewed 15 August 2014

My husband and I have travelled to the Caribbean islands many times, and up until now, our fave place was Ocho Rios, Jamaica. After vacationing in St. Maarten from July 31-Aug. 14th, 2014, we are in love with this island. We did our research so we were well aware that this hotel was not new. Considering it was built in 1958, it is in good shape and being renovated starting next month. We can't say enough about this hotel. The small size (257 rooms), the friendly and helpful staff, the closeness of all the amenities, the restaurants, and the view which is second to none, made us fall in love with this place. It is only a 15-20 minute ride from the airport and the fact that it is a 10 minute walk to town (you can walk along the sidewalk by the road, or walk along the beach and the boardwalk to reach Philipsburg). Ladies, the shopping is AMAZING especially if you are into jewelry. The Sonesta Maho Beach (sister hotel) is larger, more modern and has beautiful gardens and a great view of the planes arriving and departing; however, it is not an adult only resort, has a small beach, the buffet isn't as good and you can't walk to town. Younger people may prefer its proximity to the casinos and restaurants but it's only a $2 bus fare to get to the Maho from Great Bay, so no big deal. Oro Diamante, the jewelry store on site at the Sonesta Great Bay has a good selection of rings, earrings, necklaces, bracelets and watches which I found to be of excellent quality and priced well. I compared the jewelry quality and price to other shops in town (notably Kay's and Shoppers Haven which were recommended on trip advisor but Oro Diamante was much better). If you are shopping at the hotel jewelry store, deal with Harry Sujanani. I found him to be very personable, friendly, helpful, not pushy or aggressive, and he answered all the questions I posed. I am a beach person, and you should know that there was never a problem getting a lounger or umbrella. The beach is coarse as it is made up of finely crushed shells and there is a bit of an incline when getting out of the ocean which I was not aware of; however, no big deal. The ocean temperature was refreshing but not cold. I would hook my arms around a pool noodle and just float around and ride over the waves. The rooms were clean, there was a good selection of food at the buffets, singers/musicians entertaining during the evening and an on-site casino. We had perfect weather - sunny with a steady breeze. It was not overly humid and it was so pleasant while eating outdoors. The rain would often start suddenly but usually only lasted 10-15 minutes. Michael the bartender took us for a tour around the entire island for $50 pp. He is professional, knowledgeable, and a lot of fun. Michael made sure we saw the highlights of the island (i.e., Tijon Perfume Lab where you can make your own fragrance, Orient Bay, Sylvester Stallone's home, Marigot, etc.). I found the drinks at the bar to be pretty decent (pina coladas, mudslides, Bob Marley) and Mimosas at breakfast were a nice touch. I could go on and on but visit this resort and island and see for yourself!

Room Tip: We stayed in room 627. There are only 7 floors. You feel like you are in Europe because you have a...
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
7  Thank chilex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl B, General Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 17 August 2014

Greetings Chilex!

Thank you for taking the time out to write a review.

We are so proud to know that we accomplished our goals. Reading your review tells us that our beautiful Island, Resort and people are of the highest quality. We are happy you enjoyed St Maarten and Sonesta Great bay Beach Resort Casino & Sap, compared to other Islands and resorts you visited.

Please note that it is quite customary of us to offer the greatest qualities in food, entertainment, activities, premium liquors and amenities. With our highly trained professional and fun employees, our guests will always have a great experience.

Thank you for choosing us and we look forward to seeing you a second time for and even more spectacular experience!

Team Sonesta Great Bay

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Reviewed 13 August 2014

The hotel gave great attention during my 9 day stay and I had a wonderful time with my family. Edrick, the doorman, was great. Anthonia was a wonderful housekeeper. The pizzeria section was lovely. Andy, Jonathan, and Dioselin were great waiters and chefs. And Cleopatra, the supervisor in the dining room, was excellent.

Room Tip: ask for the beach view instead of the island view for a better view
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  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
2  Thank Jamie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

My fiancé and I stayed at Sonesta Great Bay from August 2 to August 6.

Rooms:
The rooms were a nice size and the bed were pretty comfy. They were very clean and housekeeping did a great job each day maintaining the room for us. We had an issue with our iron board and they came quickly to correct the problem.

Food:
I have a few dietary restrictions so it was a little tough for me on somedays, however the things that I was able to eat were pretty tasty. The omelets were delicious! Throughout our stay there were different themes for dinner. My fiancé enjoyed the night they had a BBQ. On our last night we had dinner on the beach. They prepared a lovely setup overlooking the water. We were surrounded by lanterns that created a beautiful night glow. The food we ordered was absolutely amazing! So good!

Service:
The service was top notch! The entire staff that we encountered were super pleasant. Everyone made sure that we enjoyed our stay. I can't remember everyone name but from the moment we stepped on the property to the time we checked out was a great experience. I have to say a special thank you to Cleo and Marcy for taking such good care of us the night we had dinner on the beach. Throughout our stay Cleo checked in on us to make sure we were ok. Thank you so much Sonesta for showing us such a great time!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
6  Thank MsVonnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl B, General Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 13 August 2014

Hello Msvonnie,

Thank you for taking the time out to write this great review about Sonesta Great Bay Beach Resort Casino & Spa.

It is exciting news to hear that you enjoyed our top notch food outlets, beautiful rooms, amazing service and your overall FUN experience! We value our guests and we are happy that our fantastic and well trained employees were able to respond swiftly to your requests. Please note that we will thank Cleo and Marcy personally on a job well done. We will also highlight them and all outstanding employees at our monthly staff awards.

We look forward to welcoming you back soon for more fun experiences in St Maarten!

Thank you

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Reviewed 10 August 2014

Sonestabayresort (great bay)
Best vacation ever.The food was delicious, the staff were friendly, entertainment was good and the unlimited drinks were excellent.
Security officer (the one with the Japanese hat), Vicky, Taro, the ladies in the dining area and the staff at the snack bar thank you for the excellent service that you all have provided to James and Anne
Best vacation ever and will be back again
Thank you Great bay for having such wonderful staff

Room Tip: Ocean view is the best
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  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Anne A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl B, General Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 13 August 2014

Hello James and Anne,

Thank you for your feedback, it is an extreme delight to hear about the "GREATEST VACATION" you ever had.

We are happy that you enjoyed our high quality features. As the only limitless all-inclusive resort in Philipsburg St Maarten, the team at Sonesta Great Bay Beach Resort Casino & Spa always aim to exceed every guest expectation. Thank you for highlighting our delicious food offerings, good entertainment, professional employees and our excellent selection of unlimited premium drinks.

Vicky, Taro and the entire team is looking forward to seeing you again soon for an even more exciting experience next time.

until then, happy travels!

Team Sonesta Great Bay

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Reviewed 10 August 2014

I stayed at the hotel from August 2-7. Beautiful scenery and manmade beach. Within walking distance to Front St. Went with a group of friends, hoping to party it up. Not quite the hotel for us. It is a good place for couples and adults who want a relaxing setting. There are opportunities to head out and party but not a party atmosphere during the day. Nigel the bartender poured up drinks the way we requested, Ms. Vermike was a great waitress. Jose the bartender only worked one day we were there but he was top notch. Denroy the entertainment director did a lot to help us stay entertained. We had a great time but if you wanna party stay at Sonesta Maho. Right in the middle of everything. Highlight of our trip was the day trip we took to Anguilla for August Monday (a beach festival on the first Monday of August). Totally worth the ferry ride over. So good I may go to Anguilla next.

Room Tip: The higher floors are better but they mostly have king size beds up there.
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  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
3  Thank southerngirl2k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

We stayed at the Sonesta Great Bay Sint Maarten from July 18th to July 31st. We were a bit worried about some of the negative reviews we had read but were pleasantly surprised. Food quality and variety was very good. Rooms were a good size and had a slight musty smell similar to many Caribbean resorts we have visited. Staff were friendly and service was good. Location was excellent, beach was beautiful and there were always plenty of beach chairs and shade available. Evening entertainment was simple and enjoyable. We spent many evenings sitting in the lobby overlooking the ocean enjoying the music and a drink or two. Only a short walk up the beach to Philipsburg where there was plenty of shopping, bars, restaurants and all sorts of activities. Overall a wonderful vacation. I will also be submitting reviews of the two scuba diving operations I used. Caribbean Dive College and Scuba Fun Centre.

Room Tip: Upper floor ocean view rooms are nice.
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
5  Thank Woaboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karl B, General Manager at Great Bay Beach Resort, Casino & Spa, responded to this reviewResponded 8 August 2014

Hello Woaboy,

Thank you for sharing your experience with us.

The entire team here at Sonesta Great Bay Beach Resort & Casino is very happy to hear from you. We are pleased to know that you enjoyed our excellent location, beautiful beach, enjoyable entertainment and our high quality food services.

Thank you for choosing our beautiful resort and we invite you back for an even more wonderful experience next time.


Team Sonesta Great Bay

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Additional Information about Great Bay Beach Resort, Casino & Spa

Address: 19 Little Bay Road, Philipsburg, St Martin / St Maarten
Phone Number:
Region: Caribbean > St Martin / St Maarten > Sint Maarten > Philipsburg
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Parking Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Philipsburg
#3 Family Hotel in Philipsburg
#3 On the Beach Hotel in Philipsburg
Price Range: £249 - £483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Great Bay Beach Resort, Casino & Spa 4*
Number of rooms: 257
Official Description (provided by the hotel):
Sonesta Great Bay Beach Resort, Casino & Spa is a serene Caribbean haven - and St. Maarten’s premier, limitless all-inclusive, adults-only resort. Delivering a new level of sophistication and style, the elegant destination hotel is situated on a mile-long white-sand beach, overlooking Great Bay and the sparkling sea. With endless amenities and personalized service, the resort invites guests to unwind at three swimming pools, four restaurants, four bars, a spa and the Golden Casino for the ultimate vacation experience complimented by stellar service. ... more   less 
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Also Known As:
Sonesta Great Bay Beach Resort And Casino
Sonesta Great Bay Beach Hotel Philipsburg
St Martin Great Bay Hotel
Sonesta Philipsburg
Great Bay Beach Hotel
Philipsburg Sonesta
St Maarten Great Bay Hotel
Hotel Sonesta Great Bay Beach
Great Bay Beach Resort, Casino & Spa St Martin / St Maarten/Philipsburg

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