I will start by saying the owner had this review removed the first time I wrote it claiming we did not stay there so our review was not allowed. Let me correct that, We DID spend 1 night there! We had no other option upon arriving at 4pm February 14. I have photos detailing the claims in the review below. Tripadvisor is a place for honest reviews not just the reviews the owners want to see. Other units in this complex look very nice. Views are wonderful. location is quiet and out of the way. No complaints about the complex, just our unit was unacceptable. original review follows:
This was our fourth consecutive 2 week vacation to St Maarten and wanted to try a new place this time. All the booking went very smooth and owner was friendly and helpful. When we showed up we were astounded by the condition of the unit. Furniture was broken, chairs broken, ceiling fans broken, smoke detectors were removed, internet didnt work, sheets and pillows horribly stained, broken ceramic with mold in the bathroom, and the list goes on. badly in need of updating and maintainence.
As I say in the title the other units appeared ok, pool was nice, view was fantastic.
It took a couple weeks and a few emails but I will say the owner did refund all money and did appologize.
I cant speak for other villas in this complex but number 7 was rough. (perhaps due to it being for sale for a long time)
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- Also Known As:
- Guana Bay Beach Villas Hotel Philipsburg
- Guana Bay Beach Villas St. Maarten-St. Martin/Philipsburg