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“Great vacation resort and hotel”

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Simpson Bay Resort & Marina
Ranked #2 of 7 Hotels in Simpson Bay
Reviewed 27 October 2013

This is a multi building hotel/resort complex with all kinds of rooms and facilities, including several pools, restaurants, spa, casino, and one of the most beautiful small bays I've seen, with excellent beach for swimming and access to sailing, scuba diving and other water sports. Very close to the airport and accessible to a variety of restaurants, shops, and other exciting places within the beautiful island of St. Martin/Saint Maarten. One of the most attractive vacation spots we have been, worth visiting again. All the people in the island are friendly and make you feel great. If you book as a getaway or exchange, maid service is restricted to one service visit during the week, unless you pay extra, the same as for any other time share. But remember, there is no such thing as a cheap or budget vacation. Even in a time share, you need to have enough cash to pay the asked price for food and the things you need or want to have. One morning we went for breakfast to a nice nearby restaurant and we had to leave before ordering, as they don't accept credit cards.

  • Stayed: June 2013, travelled as a couple
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1  Thank Pinky1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 26 October 2013

Room was nice, however we had to walk up a huge hill to get to it. Pool was closed because they wer renovating the units behind us, so that was inconvenient. We were directed to the beach and the first day was great. The next time we went the guy wouldn't give us lounge chairs because he was with another resort... That's confusing. Couldn't enjoy dinner out because cab could only drop us off at the main lobby and we had to end our evening walking up the largest hill... Not impressed.

Room Tip: Do not choose the Beaumont building unless you enjoy walking. We didn't have a choice.
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  • Stayed: October 2013, travelled as a couple
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Thank Darlene C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 October 2013

Walking distance to many cool places, room location was decent but we usually dont hang out in the room on vacations. Piano Bar is a must, we made it a nightly visit. Casino was nice, Beach was beautiful. Many bar/restaurants on location. Market on location to stock up fridge and grab a sandwich for the beach too.

  • Stayed: October 2013, travelled as a couple
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4  Thank MisterBobDobalina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2013

The best thing I can say about this property is that it is in the middle of everything you could need-all of which within walking distance.

We stayed in the Marina building, one of the units that has not been updated yet. While its not bad, it just looks like kitschy 80s beach decor. Unit was large with very well equipped kitchen, which included utensils, pots/pans, blender, etc. Also, at check in, you get a voucher for beach towels, so no need to bring your own. Do not expect daily maid service. BTW - you have to pay an up charge for the renovated rooms :(

I would suggest that if you are older, or have difficulties getting around, that you ask for a building near the lobby, as the other buildings can be very hilly to get to.

Worst things: the toilets in our unit/building went down several times. At one point they had to move us to one of the Villas at 2am as one of our party was sick and needed a working bathroom. Very inconvenient! Also, our first full day there, we hung out at the marina pool and ordered a burger w/ketchup from the swim up bar/grill. 1.5 hours later, the two of us who shared the burger got violently ill with food poisoning - we think it was un-refrigerated ketchup. After complaining to the front desk, we still had to complain at check out as they were trying to charge us for the food that made us ill.

Tips: It was about $12 to get to the resort from the airport. Since everything has to be shipped in, things can be extremely expensive. If you have a unit with a kitchen, you might want to consider either bringing some pasta or cereal with you to save $, particularly as those two staples seemed ridiculously expensive. The liquor is pretty cheap, and there is a market next to Burger King at the bottom of the hill.

The resort offered a complimentary bus ride to the capital, Philipsburg, twice while we were there. I would suggest this rather than getting a rental car. Front St., where all the chi chi shops are, can be done in several hours without you missing much. It's 90% jewelry shopping. If you go into the nicer jewel shops, you are usually offered a beer or water - and you can take the beer with you when you leave for the next shop. While there can be good deals on jewelry and watches, don't be afraid to haggle, it's expected.

Tipping: check your bills; at some places the tip is already included in, or ask if 'service' is included - don't ask if tip is included. Cab drivers get a couple of bucks.

Dutch half of the island speaks English primarily and US dollars is their main currency. The French half uses euros and speaks French.

  • Stayed: October 2013, travelled with friends
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7  Thank christine h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gerardo G, Online Reputation Manager at Simpson Bay Resort & Marina, responded to this reviewResponded 25 November 2013

Dear Christine,

Thank you for taking the time to share your comments with us and the community. We do appreciate hearing from you, as your comments are vital for us to continue improving our service.

The problems that you mentioned have been brought to the attention of our housekeeping and F&B department as well. After this inconveniences you experimented we are very glad you had a great time and you point some useful tips our guests can find in the resort.

In our continue search of excellence we appreciate your valuable thoughts and we are taking action in every situation you mentioned.

Again, thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013 via mobile

The resort is located in a nice area with everything you need around, bars beach pools and local restaurants or even markets to buy food. Room has essentials and it is confortable. Downside was seing that cleaning could be improved with attention to detail and some maintenance in rooms might be necessary. In our case, one of the fans on top of the ceiling couldn't be turned off...and was right on top of our bed..although weather in St. Maarten is so good even in raining season that we prefered to kept it ON during night and never asked room service to check it. It was minor thing for us. All other requests asked have been handled by resort staff and we had a good time here. Internet was free although very instable and slow. Overall it was a good experience and I can recommend it!

  • Stayed: October 2013
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4  Thank Alex T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

Nice resort, Several buildings with several swimming pools. Good restaurants and a grocery store on the property. Good location with free parking. I would recommend a renting a car, many areas of the island to explore and rental cars are fairly inexpensive. I believe they have a free shuttle to Phillipsburg daily for shopping. Many restaurants and a larger grocery store near entrance. We liked having the kitchen in unit so you don't have to go out for every meal.

  • Stayed: March 2013, travelled with family
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2  Thank london412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 October 2013

Let me say that I explored all the posts on TA and the forums on that web site as well as travelone.com and got the real scoop on this place.All of the complaints about the unrenovated units are true.Knowing this I got in touch with reservations in Mexico where the main office of Royal Resorts is based and talked to the supervisor of that department and found out that I would be placed in the unrenovated "B" bldg. So I told them that it would take housekeeping the same amount of time to clean an unreno "B"bldg as well as an unreno Flamboyant bldg and I would appreciate being put in the "F" bldg so that I wouldn't have to climb those steep hills.They complied,although it was an unreno unit.By 2015,all units will be fully renovated.The complex has a lot to offer in terms of amenities.Many pools and restaurants on property although most are independent of the resort.I recommend a car as the resort are has many steep hills.You can walk a short distance to town and many attractions,but for some you need a car especially when coming back to the rooms from the town.Very steep hills especially when it's in the high eighties and humid.The roads in the resort are in very poor shape with some ruts and broken pavement.Be careful. Last note is that the location is excellent i.e.near the busy area of Simpson Bay.Drive around the Island because there are lots of beaches and also the French side and restaurants.French side uses Euros.You can ask if they do Dollar for Euro even exchange.The water is amazing especially Orient Beach withit's cute restaurants.

Room Tip: If you want to upgrade to a reno room,it's about three to six hundred for a reno room or a new v...
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  • Stayed: September 2013, travelled as a couple
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2  Thank melr1126
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Simpson Bay Resort & Marina

Address: Billy Folly Road #37, Simpson Bay, St Martin / St Maarten
Phone Number:
Region: Caribbean > St Martin / St Maarten > Sint Maarten > Simpson Bay
Amenities:
Bar / Lounge Beach Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 7 Hotels in Simpson Bay
Price Range: £84 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Simpson Bay Resort & Marina 4*
Number of rooms: 342
Official Description (provided by the hotel):
Nestled on a hillside overlooking Simpson Bay, one of the most popular spots on St. Maarten, Simpson Bay Resort & Marina is a peaceful Mediterranean-style holiday village offering comfortable suites and all the services guests could possibly need during their Caribbean vacation. With a sheltered private beach, five pools and colorful gardens full of bougainvillea, hibiscus and Allamanda, Simpson Bay Beach Resort & Marina is a captivating island hideaway where you can enjoy the best family vacation ever. A varied activity program, tennis courts, a spa, water sports, dining and evening entertainment make it a favorite with visitors of all ages. ... more   less 
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Also Known As:
Simpson Bay Resort And Marina
Simpson Bay Resort & Marina Hotel Simpson Bay
Simpson Bay Resort & Marina St Martin / St Maarten

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