I recently stayed here thru Interval exchange. I contacted the resort a few months prior to my stay to ask a few questions. they were very prompt in returning my email. I did get called about 30 days prior to my stay asking did I want to upgrade. I originally traded for a studio. I paid for an 1 bedroom upgrade in a renovated unit with ocean view. To upgrade to the villas was very expensive (over $1000) and was not sure if that was worth it. When I got to the resort, there was a long line. They had fruit infused water but nothing else (would be nice to offer some free rum punch). I literally stayed in the same point in line for 20 min. there was a guest relations person circulating but basically asking your name to cross off the list.When I asked why the line was not moving, her response was "you will eventually get there or you can sit down until the line die down" Mind you, there is a steady flow of people coming in to check in. It took about an hour to get to check in. this is entirely too long in my opinion. The check in staff was not friendly. When I asked him to show me on the map which building and where to park, he circled the wrong building. I stayed in Croton building. I was then told to go get a welcome package. This young lady was not obvious into her job because stated "Welcome to St. Maarten, the friendly island" is a monotone non-ethusiastic non-friendly way. She barely looked up to me. She did highlight the weeks activities and then wanted me to sign up to go to a sales presentation. At this point, I was tired and upset and said I would think about. So instead of handing me the papers, she just let them sit on the table.
I made my way to building. Part of the parking lot to Croton is blocked by 4 semi-trailers just parked there. this can make parking when in high season a big challenge. The room was a nice surprise. It was updated modern island vibe. The bed is a memory foam mattress and was very comfortable. The kitchen is spacious with a nice island and bar chairs. I was not aware that there was additional towels in the bedroom closet. There is housekeeping once a week. The wifi was not bad. There was a sign at front desk to pay for wifi. I assume this is for faster service but the free wifi was pretty good.
The downside of the C and B buildings is that they are at a top of a steep hill. Coming back up from the beach and everything else can be a challenge for those less physically fit or those with disabilities. If you have any of those issues, you should not stay up there. There was plenty of security guards around.
The beach is small but was not crowed. Granted this was not high season. they do provide beach chairs and towels for free. there is a bar on the beach. There are several pools on the property. To me the nicest pool is at the villas. The gym is also at the villas. If you can afford it, I would recommend the villas given the convenience to everything. The rooms I think are smaller than the croton building but you will have a great view of the water.
there are several resturants on the property. I tried Stone which was ok, and Alexandra's. There is a the Peli-deli located in the strip mall on the property. They sell alcohol, food, sandwiches etc. The prices are comparable to grocery store down the street from the resort. They do offer small baggies of splenda, single packs of oatmeal etc. Which is great if you only need a small amount and don't have to pay for a larger container. I got a salad from there for dinner for only $5.
There is a casino there as well which is suppose to be bought out by Hard Rock cafe.
The resort is convenient to the airport. From the beach, you can watch the planes land and take off (although Maho beach is soo much better). There are several restuarants within walking distance.
Overall, this was not a bad place. they are in the process of renovating the entire property. After talking to several people have owned there for decades, they are happy with the changes and do feel hopefully that the property is on the upswing.
- Official Description (provided by the hotel):
- Nestled on a hillside overlooking Simpson Bay, one of the most popular spots on St. Maarten, Simpson Bay Resort & Marina is a peaceful Mediterranean-style holiday village offering comfortable suites and all the services guests could possibly need during their Caribbean vacation. With a sheltered private beach, five pools and colorful gardens full of bougainvillea, hibiscus and Allamanda, Simpson Bay Beach Resort & Marina is a captivating island hideaway where you can enjoy the best family vacation ever. A varied activity program, tennis courts, a spa, water sports, dining and evening entertainment make it a favorite with visitors of all ages. ... more less
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- Also Known As:
- Simpson Bay Resort And Marina
- Simpson Bay Resort & Marina Hotel Simpson Bay
- Simpson Bay Resort & Marina St Martin / St Maarten