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“Shady Operator - Be Careful!”
Review of Simpson Bay Suites

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Simpson Bay Suites
Madison, WI
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Shady Operator - Be Careful!”
Reviewed 26 April 2012

We were three couples booking two rooms at the end of our sailing charter. One of the couples cancelled one of the room reservations due to a family emergency, and the other two couples stayed at the hotel. Upon returning home, we checked our records and saw that we were double charged for the rooms; charged on site for the rooms that were used, and again charged for the so called "no-show" even though one of the rooms was used. I explained this several times to the management without avail. It's too bad, because the couple who stayed liked the rooms and location, but with all the options in St Martin, I would never stay here again and would never recommend this place.

  • Stayed January 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jackzav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Los Angeles, California
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 February 2012

The hotel was better than we expected and the owners were really very nice and polite! BUT, there was no hot water in the shower! A basic necessity which was not available. Other than that the rooms are spacious BUT not well maintained. Apparently this is a newer hotel, so I can't imagine what it will be in a few years.
We really should get our money back for the discomfort we experienced!

Room Tip: Ask for a room that has HOT WATER!
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GoldsmithV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Simpson Bay hotels

nj
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 January 2012

We were two couples looking for a one night stay before our cruise. Our travel agent found this hotel as it offered a 2 bedroom, 2 1/2 bath unit. First, make sure that you are aware that this is Simpson Bay Suites, not to be confused with other hotels in the same area. I checked tripadvisor before we left and noticed the difference, this is NOT a resort, basically just a hotel building, no amenities which suited our needs just fine. People at the desk were very helpful and polite!
The room was very clean, bedrooms and bathrooms worked great for us, large living area and small balcony overlooking the street. Room was okay overall, little things such as drapery that didn't close, no wifi etc. Location was good for us, good Italian restaurant across the street with reasonable prices, homemade pasta. Had a wonderful breakfast in the same little center in a place called ZeeBest, and it was. We had no wait, but line did start shortly after we were seated.

Overall, I would stay there again for a one night stay, more than that I would probably look to a more resort type atmosphere.

  • Stayed January 2012, travelled with family
    • Value
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Helpful?
3 Thank melindda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 December 2011

The facilities are definitely the largest you will find on the island for that price. Be aware that their website description is extremely subjective. Whomever made their webpage went a little crazy with the adjectives..."ultra modern grand" and "plenty of onsite amenities" are true by island standards, but do not mean the same for the typical business traveller. The rooms are a nice 1-room flat, full kitchen, large bathroom, and unbelievable closet storage. TV has the usual choice of channels, including HBO. Relatively clean room with newer furniture. That's the good part. The bad part? You need to remember that it is an island hotel. Hot water was not on order for my 2-day stay. WiFi means wireless, but not here. It means you can plug into a router for occasional service at dial-up speed. There is a small shopping complex across the street that is busy until late at night. Not too noisy until the morning delivery trucks arrive at 5. And for the American traveller, don't forget that smoking is still an acceptable pastime here, including indoors. The lobby staff were very nice, but expect to walk out of there smelling like a bar. Heavy, heavy smoke. Overall, if you need a place to lay down and take a quick (cold) shower in a safe, comfortable building, this is fine. If you are looking for a vacation place, pick a resort on the beach.

  • Stayed December 2011, travelled on business
    • Value
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Helpful?
1 Thank capt_paco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Norwalk, Connecticut
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2011

We have been going to St Maarten for 15 years. This room we had was the overall very best. Just beautiful in and out. The view was breath taking. The worker were ok not as helpful as they should be but we have been there so many times that we reaaly didn't need help. I think they are working on being better!!!! Let's hope that they don't price them self out of the timeshare people. We LOVE St Marrten and hope to spend many more fun years vacation there.

  • Stayed April 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank mem47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Simpson Bay Suites

Property: Simpson Bay Suites
Address: Elmanar Plaza 3D Billy Folly Road, Simpson Bay, St. Maarten-St. Martin
Region: Caribbean > St. Maarten-St. Martin > Sint Maarten > Simpson Bay
Amenities:
Beach Free Parking Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #10 of 12 Speciality Lodging in Simpson Bay
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Simpson Bay Suites 3.5*
Number of rooms: 18
Official Description (provided by the hotel):
Welcome to Simpson Bay Suites where you can make one of our one, two, or three bedroom suites your home for a week or beyond! Simpson Bay Suites invites you to relax and unwind in your own personal suite whether you are a family relocating to the Caribbean, a business traveler, vacationer, or just making a new start. A hybrid between a typical hotel and an apartment, our suites are designed to be comfortably spacious, and equally affordable for any budget. Simpson Bay Suites is located between the island's two capitals, Marigot (French Side) and Philipsburg and is a short 4km (2.5mi) from the Princess Juliana International Airport, Saba Ferry, and the famous Maho Beach. Within a few minutes walking distance, you will find restaurants, water sports/activities, convenient stores, business center, commercial banking, breakfast cafés, the Yacht Club, and some of the top recommended night life in St. Maarten. Don't have a rental but want to get around? There are local pay buses nearby that can take you to either downtown on the Dutch or French Side. Our suites include many amenities. They feature a full sized kitchen, dining & living areas and include amenities such as kitchen appliances, stovetop oven, fridge, kitchenware, cable TV, hairdryer, safe, plus WiFi. Each suite has a large balcony face the front of the building. Simpson Bay Suites has the conveniences of a hotel, with all the comforts of home. We welcome you to make us your home. ... more   less 
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Also Known As:
Simpson Bay Hotel Simpson Bay
Simpson Bay Suites St. Maarten-St. Martin

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