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“Private & great attention to detail”
Review of Sugar Mill Hotel

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Sugar Mill Hotel
Ranked #2 of 25 Hotels in Tortola
Certificate of Excellence
Reviewed 3 July 2012

Absolutely lovely small hotel. Perfectly private beach with the pelicans landing at sunset. No tvs in the bedrooms, but there are dozens of books to borrow to enjoy the serenity. Staff have a great sense of hospitality and all your needs are taken care of. Its a luxury resort, but not in your face about it (clean lines, simple, feels almost like a home). Of course the absolute best part was eating meals -- both the beach side restaurant and the more formal Sugar Mill Restaurant were some of the best meals we've ever had. Already planning our next trip back....

  • Stayed: April 2012, travelled as a couple
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2  Thank gaziggy12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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459 - 465 of 653 reviews

Reviewed 28 June 2012

We were 4 couples traveling, more that perfect place to stay, wonderful, accommodating staff. The restaurant is 5stars. The view from rooms and hotel spectacular. Rooms well priced and very good. We will be back soon!

Room Tip: Just call early!!!!
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  • Stayed: May 2012, travelled with friends
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1  Thank Lili419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2012

The property is quaint and charming from the pool to the restaurant, and the food was as delicious as anything we have ever eaten in the Caribbean.
The staff is lovely. From Hillary in reservations to Abiola, the concierge, we were well taken care of. After 8 days there, we did not wish to leave!
I highly recommend the pool suites. They are a little smaller than the plantation suites, but no street noise from passing cars. Would go back in a heartbeat!
Don't think twice...book Sugar Mill!

Room Tip: Go for the pool suite with an outdoor romantic shower!
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  • Stayed: June 2012, travelled as a couple
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1  Thank TVHOST
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2012

We went to the Sugar Mill for our 20th anniversary vacation trip, and loved it. It was a spur of the moment choice based on a Groupon deal - 4 nights for less than $500. Combine that with frequent flyer plane tickets, and we had a great vacation on the relative cheap. I really liked Tortola, an undeveloped gem next to St Thomas, and an easy puddle hopper trip from San Juan. There are no high rises, and no hordes of touristas. The Sugar Mill is a hotel tucked into a hillside on the north shore of the island with a small beach just across the road. Our room was on top of the hill and large, open, airy, clean and inviting. We had a small ant invasion the first day, but that was our fault for leaving food out on the kitchenette counter. Also, there's no TV in the room, which actually turned out to be a nice omission. Wireless service is available throughout the hotel, and we had our iPad and phones, so we really didn't miss the TV at all. My only issue with the room was that there was a big palm tree right I front of the window, blocking off the fabulous view. I would recommend asking for a room with an unobstructed view. But, sunsets from the restaurant terrace were spectacular. The staff was great - friendly, helpful, and always available. Most of the employees have been with the hotel for over 20 years. Lastly, the hotel restaurant is one of the best on the island with menu selections changing every night. If you weren't motivated to go out for dinner, the easy choice left nothing to be desired. I am keeping an eye on the groupon deals hoping for an excuse to go back. This is a great place for taking some time to slow down and catch a deep breath. Highly recommended.

  • Stayed: May 2012
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1  Thank ABShang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2012

We had a wonderful time at the Sugar Mill Hotel. Great service, friendly and helpful people. We did the adventure package and it was well worth it. The staff helped with reservations, and the services they used were great. Was a nice relaxing holiday with fun things to do and enjoyed meeting the guests. Loved coming back from a days adventure to swim in the pool and read a book. For dinner, we looked forward to the fresh, innovative and delicious meals. I will say it was the best food we have had. HIghly recommend if you want to get away, relax and enjoy life at a slower pace.

  • Stayed: June 2012, travelled as a couple
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Thank alice b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

We stayed at the Sugar Mill for one night, prior to our Festiva Sailing vacation. What a great decision this was. The Sugar Mill is such a quaint little place with friendly staff. The meals/drinks were fantastic. I wish we had stayed here a couple of more days and definitely will next time.
Thank you Sugar Mill for your wonderful hospitality.

Room Tip: We stayed in the Deluxe Villa and loved the full kitchen. Nice to fill the fridge with cold Carib a...
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  • Stayed: June 2012, travelled as a couple
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Thank BurnsBunch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2012

Attentive, detailed, timely, helpful, and many other adjectives that are often lost in the lower latitudes describe this little gem nicely. Six of us (adults) stayed here on the night prior to our 6-day charter with The Moorings, and were delighted to return on the night following the charter. Their beachfront pub was great for lunch, and the dining room, bar and covered porch are as special as the food. My wife and I will certainly return, although we didn't see any children here during our visit.

Room Tip: Ask the manager when making reservations. Their "map" of the hotel does not do the proper...
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  • Stayed: June 2012, travelled with friends
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Thank WarmWeatherPlease013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sugar Mill Hotel

Address: | Apple Bay, Tortola
Region: Caribbean > British Virgin Islands > Tortola
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Tortola
#2 On the Beach Hotel in Tortola
Price Range: £84 - £334 (Based on Average Rates for a Standard Room)
Number of rooms: 24
Official Description (provided by the hotel):
A sea side boutique hotel with a world standard restaurant. Set amid lush tropical surroundings, the Sugar Mill is the perfect place to relax and enjoy the beautiful British Virgin Islands. All our rooms have balconies or terraces and panoramic sea views. From January 2016 our refurbished rooms will include free wi fi, refrigerators, safes, dressing gowns and slippers, iron and board, hairdryers, flat screen TVs , mobile device charging points, luxurious new european bedding and new tropical designer furniture. We have on site the BVI's Number One fine dining restaurant offering fresh lobsters, succulent steaks, crispy belly pork, rack of lamp, scallops in champagne sauce and other mouth watering fare served in the dining room which has been restored from the Rum House of a 400 year old sugar mill. We also have a casual beach restaurant right alongside the hotel. Our small secluded beach offers luxurious loungers and umbrellas with bar and snack service right at your bedside. Alternatively our fresh water circular pool is set among swaying palm trees with a help your self honour bar. Check out our new for 2016 our Five Star All Inclusive option. Everything you need for a perfect vacation at one fixed price. ... more   less 
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Also Known As:
Sugar Mill Tortola
Hotel Sugar Mill
Sugar Mill Hotel Tortola, British Virgin Islands

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