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“Tranquility at the Sugar Mill Hotel”
5 of 5 bubbles Review of Sugar Mill Hotel

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Sugar Mill Hotel
Ranked #2 of 25 Hotels in Tortola
Certificate of Excellence
Cypress, Texas, United States
Level Contributor
97 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Tranquility at the Sugar Mill Hotel”
5 of 5 bubbles Reviewed 19 August 2012

Our family, including two teenagers, stayed at the Sugar Mill Hotel for two nights. The hotel is ideal for a peaceful stay but also in a good location for exploring Tortola. We found the property to be in excellent condition, very clean and tidy. The staff are great. They cannot do enough for you and everyone recognizes you wherever you are in the hotel. There is a sparkling pool and a small pristine beach, as well as a gazebo with beautiful views of the sunset. We liked that each meal was taken in a different part of the hotel. Breakfast on the terrace....lunch by the beach...and dinner in the great restaurant.We would not hesitate to stay there again.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank Joanne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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619 reviews from our community

Traveller rating
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    79
    19
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    3
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (203)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Austin, Texas
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 14 August 2012

We had never been to Tortola but had heard that it was a lovely island. In looking for a resort I selected the one with the best overall reviews. Sugar Mill not only met but exceeded every one of my expectations. I have never been to a place so beautiful, relaxing, and quiet. The service was impeccable, the food at the restaurant superb, and the views from our balcony unmatched. I can't say enough about the staff that went out of their way to ensure we had a marvelous stay. If you're looking for a place to just lay back and unwind, you can't go wrong here.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
4 Thank Valerie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Peregian Springs
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 14 August 2012

A wonderful stay! We took the Anniversary Package which included a hire car for 3 days; a bottle of delicious Sugar Mill rum; an evening meal; a picnic lunch; a bottle of champagne & 2 breakfasts. This was very good value & thoroughly recommended. We also had a room upgrade which was superb as it overlooked the pool. The room was in fact an apartment in that there was a sitting room complete with kitchenette; a beautifully decorated bedroom; twin vanity bathroom & a very novel outside shower. The hotel is situated across the road from the beach & on the beach itself lunches are served complete with drinks rom the beach bar. The main bar was close to the restaurant. The food both at breakfast & dinner was excellent & the staff very friendly. Hopefully we will return to Tortola in the not too distant future & stay without a doubt at The Sugar Mill again.
Jackie & Richard Australia

Room Tip: Reserve your stay at the hotel in plenty of time.
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank Jebelslaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 July 2012

What a wonderful place to spend a honeymoon! The food was outrageously good, the beach and pool the perfect places to relax, and everyone who worked there was beyond nice. Can't wait to go back for a 5-year anniversary.

Room Tip: Go for the second floor rooms. The view is better.
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank Andy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paris, France
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 19 July 2012

We thought this hotel was great in every aspect. It is beautifully situated in a lush green garden overlooking a sandy cove, the rooms were clean and prettily decorated, the pool was cool and inviting with hammocks around it to relax in. The food was excellent, the rum punches were the best in BVI and the staff polite and friendly. What more could you want. If in Tortola again we would definitely stay here.

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sue s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Huntington, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 10 July 2012

We recently got back from 4 nights at the Sugar Mill. We stayed in the Cottage, which was large, with a nice deck overlooking the restaurant and a cool outside stone shower. The hotel is small, and everyone was very accomodating. Its a great location to hop on a ferry to Jost Van Dyke for the day, its a quick cab ride to the ferry. The restaurant is reason alone to stay here, great food. We were very happy with our stay and will return in the future.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sbuck56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 5 July 2012

I just left Tortola and the fine people at the Sugar Mill Hotel and have this to say:

If you can go there, get there.

The views are spectacular, the people and staff fantastic, and the food a major step up above the norm for many resorts, especially the all inclusive places. Of all the resorts I've visited in the Caribbean, only Dominica and St. Lucia had staffs and atmosphere on equal and of such a relaxing place to visit. If you are expecting the Hilton or Four Seasons, read on elsewhere but if you want a decently affordable location to enjoy a romantic vacation then this is the place. Thank you again to all of the staff there for a truly enjoyable experience.

Room Tip: Get the pool suite if you can. The view from the balcony is outstanding!
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  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank johngaltfla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sugar Mill Hotel

Property: Sugar Mill Hotel
Address: | Apple Bay, Tortola
Phone Number:
Region: Caribbean > British Virgin Islands > Tortola
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#1 Spa Hotel in Tortola
#2 On the Beach Hotel in Tortola
Price Range (Based on Average Rates): £££
Number of rooms: 24
Official Description (provided by the hotel):
A sea side boutique hotel with a world standard restaurant. Set amid lush tropical surroundings, the Sugar Mill is the perfect place to relax and enjoy the beautiful British Virgin Islands. All our rooms have balconies or terraces and panoramic sea views. From January 2016 our refurbished rooms will include free wi fi, refrigerators, safes, dressing gowns and slippers, iron and board, hairdryers, flat screen TVs , mobile device charging points, luxurious new european bedding and new tropical designer furniture. We have on site the BVI's Number One fine dining restaurant offering fresh lobsters, succulent steaks, crispy belly pork, rack of lamp, scallops in champagne sauce and other mouth watering fare served in the dining room which has been restored from the Rum House of a 400 year old sugar mill. We also have a casual beach restaurant right alongside the hotel. Our small secluded beach offers luxurious loungers and umbrellas with bar and snack service right at your bedside. Alternatively our fresh water circular pool is set among swaying palm trees with a help your self honour bar. Check out our new for 2016 our Five Star All Inclusive option. Everything you need for a perfect vacation at one fixed price. ... more   less 
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Also Known As:
Sugar Mill Tortola
Hotel Sugar Mill
Sugar Mill Hotel Tortola, British Virgin Islands

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