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“Romantic Getaway”

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Long Bay Beach Club
Ranked #7 of 25 Hotels in Tortola
Reviewed 26 January 2014

When we first booked Long Bay Beach, we knew it recently got renovated and was kind of nervous what we were getting into but overall we had a great experience.

We had a Beachfront Deluxe on the second floor. We loved that they gave us the second balcony because we were able to see the ocean very wall from it. The beach is very pretty and nice but not really a good place to swim until you walk further up away from the reception area.

The room overall was really clean and nice. There is no bathtub. The only thing I have to complain about it is that since the place is so close to the beach, it attracts ants easily so if you ever dropped any food, that area will be filled with ants. Also be sure to bring cortizone and benadryl for the mosquitoes bites.

The service around the resort is very good. I was surprised that the receptionist called us to ask us if we are okay with the room. (we never got a service call like that before so it was great!) Also if you wanted to schedule a taxi, you could contact the front desk and let them know and they will arrange a taxi service for you.

Our dining experience at 1748 was also pretty good. The daily breakfast plan is great to have in the morning because you get to eat in front the beach with the pretty waves. It was very relaxing also the food was pretty good. Our only complaint was that if you asked to order extra side like bacon, they forgot to give it to us. It happened two times so... you have to be on top on your order because I think they either forget or... they are being stingy....

I wish I could give them 4.5 but I guess I can round it up to 5. :)

If we had a choice in the future (and money), we would love to stay at the Long Bay Beach Club again.

  • Stayed: January 2014, travelled as a couple
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4  Thank azuresora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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216 - 222 of 733 reviews

Reviewed 20 January 2014

Stayed in a beachfront cabana for a week. The rooms are dated and the bed is hard but the view from the balcony was amazing. They have satellite TV so you van watch anything you want. My room had a wifi receiver so I had a good signal and could even FaceTime however most rooms have no wifi and you have to go to the lobby to get a signal. I was able to meet a group of tennis player who meet every day at 800am. The courts are a synthetic grass.
We ate breakfast at the resort everyday. We would arrive at 1000 and wait till 1045 for our order. Good thing the view of the beach and waves passed the time. On the first day I ordered corn beef hash and when they delivered to the other person at the table I was advised they had no corn beef hash. (40 minutes wasted). The orange juice the first day was great but the next day it was watered down. bacon was great most of the time but tasted spoiled one day as well as an order of sausage I had to send back. Only ate dinner the first night as their are so many better choices around.
I would come back because of the beech location and the tennis courts.


Stayed: January 2014, travelled on business
1  Thank globalpilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestAmbassador01, Guest Relations Manager at Long Bay Beach Club, responded to this reviewResponded 21 January 2014

Dear Valued Guests,

Thank you for taking the time to share your thoughts with us on your recent stay at Long Bay Beach Club. We appreciate the time you took to provide us with your feedback.

Long Bay Beach Club is located on one of the most spectacular beaches in all of the Caribbean delivers and intimate boutique experience.

We are sorry that you were disappointed with the dining service and cuisine. We have shared your thoughts with management and our chef with the goal of continuously improving our guests' experience.

We are happy to note that you will be returning and look forward to welcoming you once again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 January 2014 via mobile

Long Bay Beach Club was a fantastic place to totally relax following our bareboat cruise. Informal and relaxed with a great beach, great food and friendly employees….we had a great stay starting with our Rum Punch at check in. The steel band on New Years day topped off our trip!

The best thing was the people, which we also found throughout the BVIs. Mabel and Leana, our waitresses were terrific…… as was the staff at the front desk. We were touched by the dishwasher who took the time to say hello and chat easily about his desire to learn to cook some day. Nice people, nice food, nice rum……. and a wonderful location.

Stayed: January 2014, travelled as a couple
2  Thank Kathryn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 January 2014

To start, probably the nicest beach in Tortola. Long Bay in general is very pretty. The hotel has changed a lot and they have closed down the entire top area consisting of the huge resort pool, restaurant, pool bar, and little shops. Very sad as that part of the resort was great many years ago when we stayed at a villa in Belmont above Long Bay. The deluxe rooms on the ocean are pretty nice by Caribbean standards. Definitely not a Ritz, but I can see 4 star on the deluxe rooms. The cabanas (ones on stilts) however are very outdated, floors are vinyl, furniture and bathrooms outdated. Ours was pretty clean which was a plus, but its hard to loook super clean when its so outdated and poor quality. They need to be either knocked down or in need of a remodel (Cooper Island BC remodeled theirs and they are gorgeous, LBBC needs to go check those out).
The biggest dis-appointment was the service at the restaurant. We waited forever for everything. After the re-opening, as much as I hate to say it, the management really should have cleaned house. I get "Island Time", but this was just ridiculous. Ahi at lunch was great and breakfast was great. For dinner, go elsewhere, food was pricey for quality.
Stay here for views and beauty of beach, just dont eat there unless you get takeout and go sit on the beach and have a cocktail (no dedicated bartender so buy your own boos and mix everything in your room). I would return for that reason and its easy accessibility to West End Ferry to head to Jost Van Dyke, which is why we stayed here in the first place. With some good service, good marketing, opening the pool back up and having lunch happy hours, pool day etc. to all the yachters, and some renovations to get all rooms nicer (again look at Cooper Island BC for their rooms), Long Bay Beach Club could be a top all around 4 star Caribbean resort. Hope to see that someday..

Room Tip: Deluxe Suites are further from 'CLUB" portion but are large a newer, regular deluxe rooms I...
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  • Stayed: December 2013, travelled with friends
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4  Thank CBakes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestAmbassador01, Guest Relations Manager at Long Bay Beach Club, responded to this reviewResponded 14 January 2014

Dear Valued Guests,

Thank you for taking the time to share your comments with us about your recent stay at Long Bay Beach Club. We greatly appreciate your taking the time to let us know about yours stay.

As you know the resort has been renovated and rebranded for a total of 42 rooms which include beachfront deluxe suites, beachfront rooms and beachfront cabanas all have which been refurbished. A new swimming pool will be added near the beachfront rooms by mid-2014.

Long Bay Beach Club sits on one of the most spectacular beaches in the Caribbean.

We do hope that when you plan your next Caribbean vacation we at Long Bay Beach resort may create timeless memories for you and your family.

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Reviewed 9 January 2014

My husband stayed here for 2 nights after a charter. We rented a beachfront Cabana. Check in was smooth and reception had someone bring our luggage to our room, which we very much appreciated. Though the room was not renovated or updated, it was clean and well kept. We had a king size bed, minifridge, coffee maker and a flat screen TV with cable. Overall, we were very pleased with our room. The cabanas are right on the beach, you literally walk down the stairs onto the beach. Long Bay, in my opinion, is one of the most beautiful beaches on the island, so waking up to that each morning was priceless.
We ate at the restaurant once for lunch, once for breakfast and visited the bar one night for a few drinks. The lunch food was just OK, breakfast was good – service was wonderful. Drinks were tasty, but the bartender seemed inexperienced and took a very long time to make our drinks (well beyond the allotted “lsland time”). Not that it bothered us, we weren’t in a rush to go anywhere anyway! Overall, I think the food needs some improvement and that the bar needs to commit to being a real bar…this is vacation…everyone wants cocktail!
We’ve been to Tortola a few times before and we were familiar with Long Bay Beach Resort and had heard about the restructuring it had undergone. I think it’s a huge improvement, I love that they’ve dedicated their resources to the beachfront. I will, without a doubt, stay here again.

  • Stayed: December 2013, travelled as a couple
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Thank EMarie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

Very nice location with comfortable and spacious oceanside rooms at least where we stayed. Housekeeping and desk staff were very friendly and helpful. Dining and bar were not so good. Many menu items not available, waitstaff were friendly but slow and inefficient. Often difficult to find a bartender. Best to plan most meals elsewhere but there is nothing walkable from this location.

Room Tip: Upstairs rooms get better breeze and some have open ceilings.
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  • Stayed: December 2013, travelled with family
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3  Thank paul19010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestAmbassador01, Guest Relations Manager at Long Bay Beach Club, responded to this reviewResponded 14 January 2014

Dear Value Guests,

Thank you for your comments about your recent stay at Long Bay Beach Club. We appreciate your taking the time to provide us with feedback.

The Long Bay Beach Club was recently re-opened after renovations and rebranding to create a more romantic and intimate beach club-style atmosphere.

We are sorry that you were disappointed with the dining and bar service. We have a full premium bar available at all times. Our restaurant menu has been crafted to offer a wide variety of local and international favorites. We do understand that dining is subjective but our goal is to always deliver outstanding cuisine and service to our guests.

We do hope that when considering another sun-filled Caribbean vacation we may once again host you.

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Reviewed 2 January 2014

My husband and I chose Tortolla for our honeymoon and after searching for a place to stay, we chose Long Bay. When we booked originally Long Bay was still the resort etc. I was a little nervous about the place after I read some so-so reviews. I am happy to say that we had a wonderful time at Long Bay. The view from the cabana was beautiful. The staff in the front lobby, namely Leslie and Althea were extremely helpful and friendly. Our room was cleaned every day and they always checked in with us to see if everything was fine. For a "home base" Long bay is fine. The restaurant was ok..at best. I agree with other reviews that if the management worked on the restaurant(food could be better) and arranged for some nightly entertainment, people might stick around more in the evening instead of venturing out. We would have!

  • Stayed: December 2013, travelled as a couple
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3  Thank thedreamjeannie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Long Bay Beach Club

Address: PO Box 433, BVI, Tortola (Formerly Long Bay Beach Resort & Villas)
Region: Caribbean > British Virgin Islands > Tortola
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Tortola
#7 On the Beach Hotel in Tortola
Price Range: £208 - £512 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Long Bay Beach Club 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Located on one of the most beautiful, mile-long stretches of white sand beach in the Caribbean, Long Bay Beach Club is truly the gem of the British Virgin Islands. Guests enjoy terrific accommodations including Beachfront Rooms and Suites. The resort amenities include the historic beachfront 1748 Restaurant & Bar, tennis, amazing beach and much more. Fantastic location on Tortola's much sought after West End, just minutes from Soper's Hole Marina. Popular excursions include sailing, diving, sightseeing, and shopping. Great restaurants, bars, and nightlife nearby. Perfect for couples, friends, and families. Also ideal for those seeking a land / sea vacation that includes sailing and hotel stay. ... more   less 
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Also Known As:
Long Bay Beach Resort & Villas Hotel Tortola
Long Bay Beach Resort And Villas
Long Bay Beach Hotel
Long Bay Beach Resort Villas Tortola
Long Bay Resort Tortola
Long Bay Beach Club Tortola, British Virgin Islands

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