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“With a few minor adjustments we would be back!”

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Long Bay Beach Club
Ranked #7 of 25 Hotels in Tortola
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“With a few minor adjustments we would be back!”
Reviewed 29 March 2014

We stayed at long bay the 3rd week of March. We arrived on a Wednesday and were greeted with friendly reception and a delicious rum punch! We were told there would be a reception that night which we attended. They provided drinks and snacks and we had a nice talk with the general manager who was both very friendly and helpful. We enjoyed the opportunity to relax and meet some of the other hotel guests. We ate dinner at the hotel restaurant that night. Service at the restaurant was definitely slower than other places on the island and staff at the restaurant is not as friendly as reception but we found the food to be good and it was nice to not have to get a cab for every meal. With faster friendlier service and perhaps a little music to liven up the place we would have stayed here for more meals. Our room was nice! We found things to be clean and the view from the balcony couldn't have been any more perfect! We had an ocean deluxe room. The only complaint we had about the room is the beds are horrible!!! At least the pillows would need to be upgraded before we returned. The pillows were completely flat and in combination with a hard bed it was very difficult to sleep at night! We enjoyed Tortola and using long bay as a "home base" while we took day trips to different BVIs. We loved bananakeet for dinner. Fun atmosphere, amazing views and good food!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Jmc1612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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730 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (181)
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English first
Grand Rapids, Michigan
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 26 March 2014

My husband and I traveled with friends who had stayed at Long Bay in 2013 and after reading some bad reviews before we left on our trip, we were a little skeptical about our decision to stay there. Now, I can't imagine going back to Tortola and not staying there! We were welcomed the first night with a manager's reception with rum punch and conch fritters and Hugh, the new manager, is delightful. Our friends only ate once at the restaurant when they went in 2013 and were pleasantly surprised the first night when we enjoyed a wonderful dinner with warm, friendly and competent service. We wound up eating at the restaurant several times during the trip and had great food and service each time. (A special shout out to Sandria, Stacie and Prudence - thanks for making us feel so welcome and the awesome service!) We stayed in the beachfront cabanas which were clean and accommodating and featured the best beachfront experience we have ever had. How can you beat Long Beach, the view, and the sound of the ocean 100 yards from your bed? There is good swimming a short walk down the beach towards Smuggler's Cove and the always-present Nature Boy Winston is at his bar to serve up a rum punch after some body surfing. They are in the process of adding a pool and doing some extra TLC, so we can't wait to see the updates when we return next year.

Room Tip: Book a beachfront cabana in the middle of the group next to the beach stairs. If you're travelin...
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  • Stayed March 2014, travelled with friends
    • Value
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Helpful?
1 Thank Sherri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
50 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 15 March 2014

Getting here from St. Thomas was a painful process to begin with. Check in was somewhat efficient. We had a beachfront cabana which was decent. The beach is nice, but rocky - hard to swim in.

The restaurant service is abominable. Food portions (and i dont look for american portions), the pricing and the service is really slow and bad. This extends to the cab service - they only use one guy - eric - he is efficient - but when he isnt there you are at the mercy of island time and island logic. Wifi is erratic. One decent resto D'Coal Pot. The service at Sebastian's was equally terrible. I guess that is why they invented PainKillers, a local concoction, to numb your pain!!!

I would recommend getting a villa, rent a car and do your own cooking. Or stay in the USVI

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Atul1998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GuestAmbassador01, Guest Relations Manager at Long Bay Beach Club, responded to this review, 17 March 2014
Dear Valued Guests,

Thank you for sharing your comments with us about your recent stay at Long Bay Beach Club. We value our guests' feedback as a way to continuously improve our guests' experience.

Please note that your comments have been taken very seriously aas work very diligently to deliver a stellar vacation experience with first class service.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amelia, Ohio
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 8 March 2014

Long Bay planned our wedding on the beach and it was truly amazing. The staff is friendly and helpful. You could hear the waves from our beachfront cabana. Beautiful place can't wait to go back. Angie and Ernie Havrilla

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
4 Thank angie s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Atlanta, Georgia
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 March 2014

Seven couples from various parts of the world met in Tortola for diving and sunning purposes all while taking in beautiful waters and its surroundings. Long Bay was perfect in meeting the groups various requested accommodations as the group was arriving and departing at different times. The group had different daily itineraries. When the group was all together Long Bay was extraordinary meeting group needs as well as individually, from morning until night, Thank you!

Room Tip: Rooms were Oceanside with a view, comfortable, could hear the waves which was relaxing. Balcony had...
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  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jjk1307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level 5 Contributor
54 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 26 February 2014

This was a last minute booking so I did not expect much especially having read some of the negative reviews. What a really pleasant surprise.
Check in and (sadly) check out were fast and efficient. Loved the rum punch. Roxanne could not have been more cordial and knowledgeable, and this was the general attitude with all the staff. Our cabana was basic but clean, we'll maintained, and bug free. We had a glorious view of the beach and water from our deck. The cabana could use an update but at less than $300 a night, I have no complaints. I'm used to a firm mattress, others who are not may have a problem, and softer pillows would have been appreciated. It also would have been nice if the windows had worked, I would have loved to have the wind blowing through. Air conditioning is available but we did not use it. The only other negative was that the safe was broken but petty crime does not appear to be much of a problem, none of our property was disturbed.
The cabanas are duplexes and if you have neighbors, better sound proofing is needed. We were fortunate that our next door neighbors left on our second day. However, I think most noise is drowned out by the ocean.
we had dinner at the restaurant once and breakfast twice. In all instances, the food was good, well prepared, especially the vegetables sides, well served, all in all a good value. I did not experience any unprofessional conduct by the staff as mentioned in some of the reviews. I have found that if you interact with people in a respectful and civil manner, you will receive the same in return. This seems particularly true in Tortola. The best and truest advice I've read on Trip Advisor is to begin every conversation with "good morning."
Long Beach bay is a beautiful beach but except for a small area near the restaurant, there are too many rocks for swimming.
All in, I have to say that this is a wonderful place to stay. Do rent a car, there is nothing walkable nearby.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
5 Thank Bothercollie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mailhac, France
Level 3 Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 February 2014

Stayed here after spending a week sailing around the island - rooms were large with everything that we needed and the view from the balcony was perfect.

Staff were helpful and did everything they could to make our stay as relaxing as possible.

The beachfront villa was a bit dated and they could all do with a face lift but they were clean and tidy and we didn't live in the villa we were out on the beach and exploring the island and its beautiful seculded beaches.

Only disappointment was the restaurant food it did not come up to expectations but other than that it was fantastic.

Would we go again .......... YES

Would we go back ....... yes

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Lindy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Long Bay Beach Club

Property: Long Bay Beach Club
Address: PO Box 433, BVI, Tortola (Formerly Long Bay Beach Resort & Villas)
Phone Number:
Region: Caribbean > British Virgin Islands > Tortola
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Spa Hotel in Tortola
#7 On the Beach Hotel in Tortola
Price Range (Based on Average Rates): £££
Hotel Class:3.5 star — Long Bay Beach Club 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Located on one of the most beautiful, mile-long stretches of white sand beach in the Caribbean, Long Bay Beach Club is truly the gem of the British Virgin Islands. Guests enjoy terrific accommodations including Beachfront Rooms and Suites. The resort amenities include the historic beachfront 1748 Restaurant & Bar, tennis, amazing beach and much more. Fantastic location on Tortola's much sought after West End, just minutes from Soper's Hole Marina. Popular excursions include sailing, diving, sightseeing, and shopping. Great restaurants, bars, and nightlife nearby. Perfect for couples, friends, and families. Also ideal for those seeking a land / sea vacation that includes sailing and hotel stay. ... more   less 
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Also Known As:
Long Bay Beach Resort & Villas Hotel Tortola
Long Bay Beach Resort And Villas
Long Bay Beach Hotel
Long Bay Beach Resort Villas Tortola
Long Bay Resort Tortola
Long Bay Beach Club Tortola, British Virgin Islands

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