We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Long Bay Beach Club
Nearby Hotels
Fort Burt Hotel(Road Town)
US$255
US$109
Booking.com
View Deal
  • Free Parking
  • Pool
US$294
US$286
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Sea View Hotel(Road Town)
TripAdvisor
View Deal
  • Free Wifi
  • Free Parking
No availability for your dates from our partners
  • Free Wifi
  • Free Parking
Icis Villas(Tortola)
No availability for your dates from our partners
  • Free Parking
  • Breakfast included
No availability for your dates from our partners
  • Free Parking
  • Pool
No availability for your dates from our partners
  • Free Wifi
  • Free Parking
Reviews (736)
Filter reviews
736 results
Traveller rating
220
291
118
65
42
Traveller type
Time of year
LanguageAll languages
More languages
220
291
118
65
42
Show reviews that mention
All reviewslong bay beachsmugglers coverum punchvirgin gordawest endswim up barelite island resortsroad townall inclusive planrented a carall inclusive optionbody surfinglaid backsoft sandroom safetropical fusionoff season
FilterAll languages
Updating list...
657 - 662 of 736 reviews
A TripAdvisor Member
Philadelphia, PA
18
Reviewed 19 April 2005

Most Important... Several reviews suggest NOT renting an oceanfront room. We couldn't disagree more. We visited other rooms and ours was superior, by far. (Don't get the bungalows on stilts, get an actual room.) It was large, with a big covered deck. What views!!! And we were lulled to sleep by the surf each night. Our stay would not have been the same had we NOT had an oceanfront room. And, it certainly did NOT smell fishy or salty or musty. It was wonderful.

We WOULD recommend this resort, so long as you set your expectations appropriately!

So we were very happy with our room, and the views!!! We worked with the Dive Shop there (friendly and helpful) and the on-premises car rental agencies (quick and nice!)... we'd highly recommend both. The Guest Services staff was helpful in arranging our dolphin swim and White Squall outing to Norman & Cooper Islands (don't miss it).

However, prepare to be laid back and overlook some other "issues" at the resort. The service is just plain bad... generally slow and apathetic, though you do meet the occasional attentive staffer. The food is below average... breakfasts are good and the Palm Terrace occasionally performs. Order desserts at your own risk... we found each one to be inedible. (Coco Plums is a short walk and very yummy!) Skip the spa services; they're not relaxing. The pool is not great. And, if you plan on using the fitness center, bring a towel from your room. It's humid... you'll sweat and chances are you won't be supplied with a towel.

Tortola and surrounding islands are just stunning, and this resort is in a serene, beautiful location. We found the physical beauty of Long Bay beach to greater than that of its much-heralded neighbor, Smugglers Cove.

  • Stayed: April 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
8  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2005

Came to Long Bay after 4 days in St. Thomas. When we got there, we were told we had no reservation and that it had been cancelled 3 months prior by the travel agent. Needless to say we went through the roof (this was our honeymoon) and became very upset / angry. The staff was unable to tell us exactly how it had gotten cancelled, but they handled the situation in a very professional manner. Needless to say we were a bit impatient and short with them, but Teresita at the front desk was very patient with us, understood why were so upset, and booked us into an available room.

Unfortunately, the beachfront cabana we thoguht we were getting was taken, so we were hillside, which was still very nice, with a great view. Two days later, the front desk called w/ news that they could move us down to a beachfront that had just opened up. The rest of the week they joked us w/ us that we looked much happier. At the end of the week, the travel agent had been contacted and straightened the situation out with Long Bay, and the bill showed a balance of $-0- . A nice end to the week.

As far as the resort, we were very pleased. The pool area was nice, with a good swim up bar (and a great bartender Cheryl). Good sandwiches and snacks available there.

The meals we ate at the resorts various restaurants were very good, with the Tuesday night Italian being the best.

The rooms were good, not great. They were generally clean and in working order. The fridge worked well, TV did not, but is TV really that important in the islands?

The beach was also very good, not very crowded, with gorgeous views. The one negative is the rocky coast. Don't expect to spend hours wading in the surf, unless you've got shoes on.

Overall though, we had a great time and the staff (Teresita, Cheryl, Alan, etc) were very nice and very helpful at all time. Especially considering the difficult situation at the beginning of the trip. If you are not a super high end resort dweller, I would definitley recommend it.

Several great restaurants in walking distance....Cocoa Plums and Sebastians were both excellent. We went to Bombas as well, but I can't remember anything about it, other than Johnny Bomba and Big Sexy. Haha.

  • Stayed: December 2004
    • Value
    • Rooms
    • Cleanliness
    • Service
8  Thank cj422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Atlanta, GA
222
Reviewed 30 March 2005

My husband and I just returned from a week long stay at Long Bay Resort in Tortola. The resort is in a wonderful area of the island and has a pristine beach. If you walk to the end, it's almost totally private and it's great for swimming. Service was moderate and our view from our hillside deluxe room was gorgeous! Our room had a kitchen which was very helpful. We ate breakfast and made lunch almost every day. If you grocery shop, use the two in Sopers Hole Marina since they are MUCH closer than driving to Cane Garden Bay. We ate at the Sugar Mill Restaurant which had excellent service and food was excellent. We took the White Squall to the Baths and Cooper Island...loved the staff!! We also took a catamaran out 2 days with other couples we met at our resort and we used Captain Nibbs at Island Fun. He's highly recommended as well! Jost Van Dyke was a fun day and just being there made us wish we never had to leave! I'd return to this resort again...it was very relaxing and all we wanted. The BVI in general is absolutely breathtaking!!! Only negative thing I have to say is - don't eat at Sebastian's. The food was overcooked and the service was terrible!

7  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 March 2005

This review will give an accurate comparison for those that commonly go to large resorts with many ammenities. First, remember that you are in the islands, and it is not the USA, not Mexico or Bermuda. The BVI are beautiful but you need to check your impatience at the door when arriving. Here goes:

Location: Excellent, gorgeous views towards Jost Van Dyke. Taxi service is expensive so if you want to explore, rent a jeep which costs about $50 per day but its worth it because there are great beaches to explore.

Room: do not, repeat, do not take rooms by the beach. They are dated, smelly, in severe need of updating. Hillside Ocean View Deluxe was very good. Water is a bit slow but was sufficient.

Food: we ate every morning at the beach cafe, right on the beach. Good buffet, service slow (what else is new). If not on a package, breakfast is expensive... try $75 for 4 every day...ouch. Dinner in the Palm Terrace was very good but decor was drab. Many better restaurants to explore out of the resort. Go to Coco Plums, Pisces, Jolly Roger, Quito's,Sugar Mill..explore... its cheaper and much better. We had a package that included 2 dinners...wish we did not..

Service: slow, just as expected. Rooms were cleaned superficially. They add 10% service fee to all charges which is annoying. I usually did not add anything more because no one really went out of their way to assist us. The people are lovely , but some management training could make this resort top notch.

Pool: large by island standards...very clean, decent pool bar but again VERY slow..order food 30 minutes before you get hungry.

Overall: I think we would return, include room and maybe breakfast or rent one of their villas and eat breakfast in, but who really wants to do that any way? Rent a car, explore Cane Garden Bay, Smugglers Bay, Josiah Bay, Sage Mtn Park. Nice that the resort had access to rental cars and some excursions right from the resort. If you're looking for a resort type hotel in the islands and you have been to the BVI before, you will get what you expect. If you have been to Beaches, Iberostar or other all inclusives and expect that much, you probably should not go here. But the beaches and the views are incredible! You are paying for location and beauty, not service and accessability. Hope this helps....

10  Thank BillyBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
St. Louis, Mo
218
Reviewed 28 March 2005

We had stayed at Long Bay 8 years ago and had a fabulous experience, therefore we decided to go back. It is quite apparent that the resort has had very poor management and has deteroiated since we last visited. The front desk staff was apathetic to say the least to any concerns or problems that arose and often were the cause of the frustrations we encountered. We knew we should be concered when as part of our "Adventure Package" we were to have a trip to a neighboring island included. We were told at the front desk that we would be reimbursed for the cost of the ferry ride to St. John which totaled 160 dollars, once they had our reciept. When we bought the ticket at the ferry dock we were warned by the lady at the ticket counter to hold onto the main reciept because numerous people who stayed at Long Bay were told by the staff at Long Bay that there was no record of their reciept and that they would have to pay the cost without proof of the reciept. Again in the customs line we were told the same thing by a different person. Once back at the hotel the front desk insisted they had to have the original receipt but my husband insisted they make a copy and we would keep the original. This made them very upset for some reason but they finally did this. On check out we were told there was no record of our ferry cost and that without the receipt we were responsible for this cost. A different person was at the desk at this time and was surprised and bothered to find out we had the original and that they had made a copy and her demenor became hostile after we showed her that, yes, they had to reimburse us for the ferry. Numerous locals, when they found out we were staying at Long Bay, told us to be careful of hidden charges and that they had quite a reputation on the island. We found their advice very accurate on too many accounts to mention. We even had them touring people through our villa without our consent when we were out of the room. The only reason we found out was we came back to our villa to find a strange man touring four other people through our unit. He seemed embarassed to have been caught. In addition to poor service the food was overpriced and substandard. Much better food could be found off the resort. Needless to say we will not be back and would never recommend this place at this time to anyone. We were saddened to see that such a beautiful place at one time had been allowed to become so run down.

17  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews