The ferry was a good scenic ride but we had to leave Tortola almost 6 hours before our St Thomas flight because the ferries don't follow their own schedule so you have to catch the early one in case they decide to cancel the later one

My husband and I rode Smith's Ferry from West End Tortola to Charlotte Amalie. I called earlier to see if they were running that day. I was given the departure time, and they were on schedule. They even stopped in Cruz Bay, St. John, for us to clear customs since Charlotte Amalie customs were all backed up. This saved us a lot of time.

It was fine getting to St. Thomas early (the Pump Room had cold drinks and good lunch). Don't get to the West End early (Tortola) - there is NO where to sit, get a drink, or get out of the sun except for one tiny church pew in a very loud office area with no air or breeze. Not good.

We accidentally got on the Smith Ferry because we didn't want to wait until 4pm for the next ferry. It's filthy. The seats are all torn up. It took us 2 1/2 hours to get from St. Thomas to Roadtown. We stopped at West End and just sat there for almost an hour. The boat is small so the seas were very rough. Our 2 little ones got sick. Go for the fast ferry that takes 45-60 minutes and goes directly to Roadtown.