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“Disappointing”
Review of Fort Burt Hotel

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Fort Burt Hotel
Ranked #9 of 13 Hotels in Road Town
Groningen, The Netherlands
Level 6 Contributor
473 reviews
170 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
“Disappointing”
Reviewed 18 November 2013

We arrived at 19:30 to be confronted by a hotel which seems to be closed. There was one person in reception, but the lights were off in the (very attractive) bar and we were told the chef had gone home, so there was no food available in the restaurant. If we wanted breakfast we had to give the time in advance, since the chef would have to come in especially.

In the end we made the best of it and ate at the nearby "Pub", which was OK, but not great (see separate review). In the morning we went for a swim and were greeted by a cheerful lady wanting to know whether we wanted tea or coffee for breakfast. We subsequently had a very pleasant breakfast on a large veranda with a great view, where we were eventually joined by several other guests in the hotel.

This lack of service and misinformation is a shame, since the hotel has great views and attractive buildings. Our bedroom was very large and comfortable. I might risk going back in peak season, but certainly not again during the start of the season. It makes be really angry when hotels withdraw services without warning in this way. We had in part selected Fort Burt, due to the reputation of the restaurant.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank TravelingCelt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Spanish first
  • Any
English first
Franklin, North Carolina
Level 3 Contributor
9 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 September 2013

We didn't get to sty there but we will if the chance comes up. Old Fort converted to a hotel, family owned. Lovely place with lots of character. Stayed for an hour after meeting some of the family and so enjoyed talking. Caribbean secret - a little biters and nutmeg in everything!

  • Stayed September 2013, travelled as a couple
    • Value
    • Service
Helpful?
Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Spring
Level 3 Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 30 May 2013

I love staying at Fort Burt Hotel in Roadtown , BVI....It was a wonderful vacation last year. The location is great close to the water ferry, aand town area. I love the ocean view as we sat enjoying our breakfast. The food and drinks were excellent!!! The staff was very friendly, informative and caring. The only down side of this hotel for me was that we had to carry our luggage to our rooms ( too many stairs). however, overall I will stay there again with hopes that someone will carry my luggage to my room next time. Better still, I will ask before I book my reservation....nice place overall!!

  • Stayed August 2012, travelled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
6 Thank PreciousSansee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 May 2013

There is the good and the bad. The good is the location and price. Rooms are spacious and very clean although showing age. The bar is nice and there are nice views from most of rooms and the lobby area. Staff is helpful when they are there. Our room on the second stay overlooked the roof of the restaurant and all the package AC units.
The restaurant is a lost opportunity. Service is miserably slow. Breakfast is cooked to order and nice. But we watched one poor fellow wait about 15 minutes just to get a carafe of coffee. Dinner is merely average. This is one of these places that makes you shake your head and say...if only I could get my hands on it it could be just wonderful.

Room Tip: Ask for a second floor room overlooking the harbor.
See more room tips
  • Stayed April 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank MJMSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyoming
Level 5 Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 15 May 2013

Returned to Fort Burt after a 2 year hiatus and have no complaints. Actually I have a praise for the morning coffee and breakfast looking over the marina. So relaxing and Darciella was kind and efficient in an island time sort of way. She made the point of telling one our crew to "take time to do nothing" while sailing. Great advice that was heeded and enjoyed.

This is the perfect place to stay before a sail with TMM or Conch Charters since they are right across the street. There's also a small Riteway market across the street as well as a pub with great food and libations.

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wyowinds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, AB
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 March 2013

A Reminisce

Originally, Fort Burt was a colonial fort situated at the highest point of land
on the southwest edge of Road Town, Tortilla. The site is now a hotel and restaurant of the same name. Relatively little of the original structure remains; however, one of the cannons has survived and stands on the veranda of the hotel, vigilantly looking over the harbour.

The fort fell into disrepair, and was acquired in 1953 by Commander Christopher
Hammersley and his wife. They built, what was then, the only hotel on Tortilla.

Subsequently, Paulina Dupont Stewartt acquired the property for a residence but,
because it was an historic site and already contained a hotel, she was unable
to have it designated for her exclusive use. Her solution was to construct a
7 room hotel in 1967. She lived in a house on the property, socialized and took
her meals with her guests. Her chef was phenomenal.

Here was a sophisticated `Dupont girl` living in a backwater part of the Caribbean
and looking for ways to make it interesting without creating long term commitments. The solution was ingenious. Make the hotel challenging, so only experienced and hardened travellers in the tropics would be attracted. Keep desirable guests coming back. Encourage those who were considered less desirable to go elsewhere.

This small hotel continued to operate with its apparent shortcomings because Paulina did not want to accommodate the maddening crowd. The hotel had many steps - it is on top of a hill. It did not have air conditioning - there were ceiling fans. It was not air tight - so bugs would come in at night, etc. etc. The intention was to attract sophisticated travellers, regardless of their affluence, by making the food
consistently excellent and the social environment interesting. Because the
motivation was not to make gobs of money, the room rates could be kept at
reasonable levels.

In the 1970`s this hotel was a gathering place for: a) under 30, Caribbean business
travellers (in those days single males), and b) entrepreneurial individuals
travelling through that part of the world. Fools, drunks, cheats, etc.
were not tolerated. There was so little crime that the hotel did not give room keys
to the guests and I never spoke to anyone who had anything stolen during the four years I travelled there. When the staff was busy the hotel had one of the few
honour bars in the Caribbean and Paulina told me it never lost money.

On a Saturday afternoon (and most other afternoons) you could sit on the
patio, overlooking the harbour, and compare, with their owners, the relative
merits of the various racing sloops moored in the bay below. Over a bottle of
single malt, I learned about Boeing’s 1972 sale of advanced airplanes to (then
enemy #2) Communist China, months before it was publicly announced. The whole process being described, with justifiable pride, by the American who had brokered the deal.

And every morning Paulina would be there at breakfast to commiserate with those
suffering from the previous night's excesses and to offer suggestions to those
planning for today. Some of the most interesting breakfast conversations of my
life occurred around that large, round morning table when everyone seemed to
have something worthwhile to contribute.

The hotel has changed hands several times since, but it appears not to have changed its fundamental modus operandi. If you are genuinely friendly and polite to the staff they will respond in kind. They will not kiss-up under any circumstances. If you want 5 star accommodations, go to the El Conquistador near Fajardo. If you are unable to carry your own luggage, or you cannot manage stairs, do not come here. But, if you are willing to accept the limitations, you might be pleasantly surprised by the rewards.

I hope to go back to the Fort Burt someday as it is one of my fondest memories
of 4 years spent crisscrossing the Caribbean in the early 1970s.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
5 Thank RossCalgary_AB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level 6 Contributor
509 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 250 helpful votes
Reviewed 1 March 2013

We were only here for one night, which was a shame. Rooms were very large and comfortable with nice terraces with great views of the harbor. Pub right across the street for drinks and breakfast. Would stay here again when in for our charter.

  • Stayed December 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank huntejk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fort Burt Hotel

Property: Fort Burt Hotel
Address: Waterfront Dr | P.O.Box 3380, Road Town, Road Town, Tortola
Phone Number:
Region: Caribbean > British Virgin Islands > Tortola > Road Town
Amenities:
Bar / Lounge Beach Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
#3 Spa Hotel in Road Town
#4 On the Beach Hotel in Road Town
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Fort Burt Hotel 2.5*
Number of rooms: 17
Reservation Options:
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Also Known As:
Fort Burt Road Town
Fort Burt Hotel Tortola/Road Town

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