We arrived at 19:30 to be confronted by a hotel which seems to be closed. There was one person in reception, but the lights were off in the (very attractive) bar and we were told the chef had gone home, so there was no food available in the restaurant. If we wanted breakfast we had to give the time in advance, since the chef would have to come in especially.
In the end we made the best of it and ate at the nearby "Pub", which was OK, but not great (see separate review). In the morning we went for a swim and were greeted by a cheerful lady wanting to know whether we wanted tea or coffee for breakfast. We subsequently had a very pleasant breakfast on a large veranda with a great view, where we were eventually joined by several other guests in the hotel.
This lack of service and misinformation is a shame, since the hotel has great views and attractive buildings. Our bedroom was very large and comfortable. I might risk going back in peak season, but certainly not again during the start of the season. It makes be really angry when hotels withdraw services without warning in this way. We had in part selected Fort Burt, due to the reputation of the restaurant.
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- Also Known As:
- Fort Burt Road Town
- Fort Burt Hotel Tortola/Road Town