Thank you for your feedback and for taking the time to put in writing.
We regret to hear that the service & food did not meet your expectations. We have passed on your comments and concerns, so they may address this situation with the team, and ensure that we deliver better service. We are mainly a Delicatessen offering a very simple breakfast menu added recently, responding to clientele's demand. Our "forte" is lunch, offering salads, sandwiches and a very simple hot plates; soups, beef, chicken, pasta, seafood & risotto menu. The latter changes weekly. We look forward to your next visit to give us the opportunity to show you that we can do better. Bring this, with you to remind us. You'll get a discount when you come back, to make it up to you. We sincerely hope to see you again.