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“Paradise”

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Grand Cayman Marriott Beach Resort
Ranked #4 of 10 Hotels in Seven Mile Beach
Certificate of Excellence
GreenLeadersGold level
Philadelphia, Pennsylvania
Level 4 Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Paradise”
Reviewed 16 June 2014

It is difficult to find words for how perfect this vacation was, and it had everything to do with this property. The hotel is lovely, spotless, and well placed in walking distance to restaurants. Beachfront property on Seven Mile Beach, and with their own reef for snorkeling? Yes, please. We're both sulking now that we're home and not lounging by the turquoise water.
Courtney was always ready with an umbrella and great advice for the island (things to see). Caleb checked us in and immediately resolved an improper charge on our bill that popped up later. Kendra and Stephanie ensured safe eating for me at Red Parrot, one of the restaurants on the property, and the fish&chips at the Sol Bar on the beach were divine. The wait staff on the beach were fantastic; you must try the Cayman lemonade! We even made s'mores on the beach in that heat, because when else can you say you did that in Caymans?
A quick tip would be to walk the mile or so to Kirk's Market for snacks or sandwich fixings, because a little variety or a lighter option for lunch is great.
We have NOTHING bad to say about this trip, and plan to return as soon as we possibly can. This was heaven. We love to snorkel, and the abundance (and odd friendliness) of different types of fish have given us adventure memories for a lifetime. Thank you so much!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ALW_30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 18 June 2014
Dear ALW_30, thank you for taking the time to provide such a glowing review of our resort. It is so wonderful to hear that you had a perfect vacation and it had everything to do with our property! We really appreciate your kind words about our lovely and spotless hotel, ideal location and beautiful beach. I will make sure to pass on your compliments to Courtney, Caleb, Kendra, and Stephanie – they will all be thrilled to hear that they made it into your review. I think we have the kindest and most professional team in Cayman so I am glad to learn that you feel the same way!

At our resort, we do our best to provide our guests with the ultimate beach house experience by creating a fun and relaxed atmosphere where friends and family can spend quality time together. I am delighted that you had the chance to experience our bonfire nights during your stay. As you said, we hand out ingredients to our guests so that they can make S’mores – it is one of my favourite activities that we offer as it really evokes the happy nostalgia of summertime!

We are so happy that you enjoyed your vacation with us. Thank you so much for choosing us as your Beach House in Cayman and we look forward to welcoming you back to our beautiful island again very soon!

All the best,
Ingrid Chaves, Director of Rooms Operations
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Traveller tips help you choose the right room.   Room tips (1,527)
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English first
Brooklyn, New York
1 review
Reviewed 16 June 2014

Just arrived from a 4night 5 day stay at the Marriott. What can I say? I had an amazing time. I am recommending this hotel to all my colleagues. It is in a great location, close to the airport, walking distance from Georgetown (if you enjoy walking 2 miles). The staff were AWESOME! The pool/beach bar the bartenders were friendly/awesome. Rodrigo and Rod. Thank you!!!! Bernal, thank you for all the interesting futbol conversations and your professionalism. I have traveled a lot through out my life and have stayed at many hotels/resorts and I have never had the need to go back or return to the same place, but CAYMAN ISLANDS I will be back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mercy1389
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 23 June 2014
Dear Mercy1389, thank you so much for sharing your recent experience with us. We are thrilled that you and your family had an amazing trip! We appreciate your generous words about our great location and awesome staff. I will tell Rodrigo, Rod and Benal that they all made it into your review – they will be delighted to hear that you remembered their friendly customer service!

As you mentioned, our resort is ideally located on Seven Mile Beach with its proximity to Camana Bay and Georgetown as well as numerous restaurants, bars and shopping centres being a stone’s throw away. Did you have the chance to take advantage of our free bike rentals? They are a fantastic way to explore and get around the island.

Thank you for recommending us and we hope to welcome you and your family back again very soon!

All the best,
Ingrid Chaves, Director of Rooms Operations
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Andover, Massachusetts
Level 4 Contributor
34 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 16 June 2014

This hotel is in a great location on 7 mile beach, less than 10 minutes from the airport. It is of the same high caliber that you expect of Marriott Hotels - service is excellent, people are friendly, check in/out and room service were fast and the facilities were well maintained. (Note: This hotel will be closed some or all of September and October 2014 for a renovation of the lobby and restaurant areas. ) The pool was nice but the gem of this property is the beautiful beach front. The sand is as soft as flour and the water clear and Caribbean blue. We had an ocean front room on the top floor that had an expansive view up and down 7 mile beach. There are a few negatives - The hotel regularly hosts some special evening events, weddings and large corporate events usually outdoors along the beach and pool areas. When these events are going on the noise echoes off the building and we could hear it loud and clear in our 5th floor room. Large corporate groups also take over the hotel. When we were there a 150 person group from an insurance company in Italy arrived and during meal time the group took over the dining areas - one night for dinner the beach area, one lunch and dinner the outdoor restaurant - so if you were planning to dine at a certain restaurant you were not able to if the group was set up to dine there. Also when we were there a large Indian wedding was taking place and the next night another wedding. There were many accommodations being arranged for these large groups but unfortunately not for the loyal Marriott guests. We love the convenience and location of this hotel because we are scuba divers and we do not get a car so we relied on dining at the hotel but next we come we will be prepared to venture out for meals. There are many restaurants close by. Better yet, if Marriott knows they will be hosting large evening events, it would be nice if they offered guests complimentary taxi services to and from local restaurants. Just another note - Cayman is very expensive especially food and beverages. It probably will be better for us to venture out for meals because the the cheeseburger and fries and a coke at the Marriott for lunch runs $30US.

Room Tip: Try to get Ocean front although be prepared for noisy evenings until 10-11pm if there are special ev...
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tracey1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 18 June 2014
Dear Tracey1313, we appreciate you leaving feedback on your recent stay with us. Thank you for your kind comments about our great location, excellent customer service, well-maintained facilities and beautiful beachfront.

You mentioned that you dived a lot during your vacation. Did you have the chance to go on the Kittiwake Shipwreck Tour, which is organised by Red Sail Sports (next to the Towel Hut and pool)? They offer boat rides to the Kittwake a few times a week – it is one of the most unforgettable experiences! What I really like about it is that you don’t have to be an experienced diver to appreciate the wreck. It is one of the most accessible shipwrecks with the top of it within seven feet of the surface – it is like being in a swimming pool! Plus the wreck is slowly being transformed into an artificial reef and is teeming with colourful fish. It really is an experience not to be missed!

Thank you also for bringing to my attention the areas of your experience that you felt warranted improvement. I have shared your comments with the team and we are evaluating how we can better serve our loyal Marriott customers.

We appreciate you choosing Marriott and we hope to welcome you back so we can show off all the fabulous enhancements to our resort after phase two of our renovations. It is going to be spectacular and we can’t wait for you to see it!

All the best,
Ingrid Chaves, Director of Rooms Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coral Gables, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 June 2014

Just came back from a five-day, four-night stay at your hotel. Had stayed at this hotel 23 years ago when it first opened. Came back to celebrate our 30-year Wedding Anniversary. From the moment we were checked in by Alex, had a wonderful experience altogether. Told him we had come back to celebrate our 30 years together and when we got to our room we had champagne and strawberries waiting for us. We also got upgraded to a better room. We would like to commend all personnel we dealt with, especially Maria Paz (from Peru) at the Red Parrot who was extremely courteous and sweet the couple of times we were there. Also, Neil, whom we met at Taco Night, and Litha Wright (the towel lady from Cuba) who was very funny, nice and happy to meet us (we are Cuban born living in Miami for 53 years). Also would like to commend Nelson and Daniel at the front door, and another Spanish guy from Barcelona who supervises the restaurant and everytime he met us would ask how we were doing.

All the activities this hotel has to offer are lots of fun. We would definitely stay here again when we visit the island sometime in the future and would highly recommend it to our friends and family.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Xiomara A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 15 June 2014
Dear Xiomara A, we appreciate you providing feedback on your recent vacation with us. We are so glad that you had a wonderful 30th wedding anniversary with us! Thank you also for your kind words about our staff. Alex, Maria, Neil, Litha, Nelson, Daniel and Marc (Spanish guy from Barcelona) will all be thrilled to learn that you mentioned them in your review. It really is a major compliment to the whole team when a guest goes out of their way to remember the names of staff members who have made a lasting impression on their stay.

I am happy to hear that you had the chance to dine at our restaurants. With more than 106 different nationalities represented on our beautiful island, Cayman inevitably have a diverse culinary offering. There are a mixture of gastronomic influences stemming from Europe, South America and the rest of the Caribbean (just to name a few). At our restaurants, we provide fresh, simple and innovative dishes. By offering various specialty nights, we feel that we can really showcase a diverse range of delicious cuisines. I am glad that you enjoyed it!

Thank you for recommending us and we hope to welcome you back for your next anniversary celebration.

All the best,
Ingrid Chaves, Director of Rooms Operations
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Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 June 2014

This resort is the best overall that I've ever stayed at. The customer service is over the top! Friendly staff. Excellent food. Beautiful water!! Nice SAFE island getaway!! We had the time of our lives!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StacyEckman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 18 June 2014
Dear StacyEckman, thank you for providing a review of our resort. We are delighted that you had a breathtaking vacation! It really is a major compliment to hear that we are the best resort overall that you have stayed at. It means a lot to us!

We also really appreciate your generous comments about our exceptional customer service, friendly staff and excellent food. I can really identify with your adoration for Cayman – I live here and absolutely love it. It is very family-friendly and incredibly safe as well as being easy to get around. The island also offers many amazing restaurants and fantastic shopping. Plus you can’t beat Seven Mile Beach, it is one of the most beloved beaches across the Caribbean with its warm turquoise waters and soft powdery sand! It really is paradise.

We are so glad to hear that you had the time of your lives! Thank you for choosing us as your Beach House in Cayman and we look forward to welcoming you back very soon.

All the best,
Ingrid Chaves, Director of Rooms Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windsor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 June 2014

This was our first visit to Grand Cayman. The Marriott was clean and in a great location along the 7 mile beach. We are explorers and beach lovers. The staff was friendly and great in serving. The access to rental car, bikes and easy walking distance to amenities to stock the fridge in the room were nice. We had a king size bed with fold out couch and a roll away in the room for family of 4. It was comfortable. The evening events made it fun with s'mores and movies by the pool for the kids. Only issue was the $35/day resort fee. If you only need wireless, then I would ask to waive this fee and buy wireless. Marriott does a good job.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ETPP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 15 June 2014
Dear ETPP, thanks for reviewing our resort. We are delighted that you and your family had a great first visit to our beautiful island! We really appreciate your generous comments about our friendly staff, great location and fun evening events.

I am glad to hear that you were able to take advantage of our free bike rentals. As you mentioned, being ideally located means that our resort is only a short ride away from the great restaurants and shops of Georgetown and Camana Bay as well as other great beach spots along Seven Mile. I think that one of the most enjoyable ways you can spend a beautiful breezy morning in Cayman is by discovering the island by bicycle. We were inspired by memories of riding along through the picturesque countryside with loved ones during our own vacation experiences and wanted to re-create these special moments for our guests. We hope you had the chance to reconnect with your family in the same way!

With regards to your comment on our Resort Fee, just so you know it includes not only WiFi access but also a number of popular amenities and activities that our guests enjoy such as the free bicycle rentals, unlimited local calls, the use of the floating trampolines and relaxation platforms at our beachfront and complimentary access to weekly beach bonfires (just to name a few).

Thanks for choosing us as your Beach House in Cayman and we hope to welcome you and your family back for your second visit very soon!

All the best,
Ingrid Chaves, Director of Rooms Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level 5 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 June 2014

although we stayed there when its raining season, we enjoyed our stay at the Marroitt hotel. Thanks to the very friendly staff especially Syrene at the dinning area and Nelson at the gate. and the rest of the staff as well as the manager on duty and the front desk. Our sting ray trip was cancelled that morning and the staff looked for another trip and my son and I enjoyed the sting ray , one in a lifetime experience and the snorkeling. Thanks to the staff of the Marriott Hotel Grand Cayman

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank osantos58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 15 June 2014
Dear osantos58, thank you for sharing feedback on your recent stay with us. We are glad to hear that you enjoyed your vacation! We really appreciate your kind comments about our very friendly and accommodating staff. I will make sure to tell Syrene and Nelson that you mentioned them in your review. They will be delighted to learn that they made a positive impression on your time with us!

I am also happy to hear that our front desk staff was able to find another Stingray excursion for you and your son when your original one was cancelled. It is really an amazing thing to see – It is incredible how timid these creatures are! Being able to stand in the Sand Bar while stingrays of all sizes surround you is really an experience that shouldn’t be missed. We really recommend this excursion to our guests and they often come back to tell us that it was the highlight of their trip.

Thank you for choosing Marriott and we hope to welcome you and your family back very soon!

All the best,
Ingrid Chaves, Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Cayman Marriott Beach Resort

Property: Grand Cayman Marriott Beach Resort
Address: 389 WestBay Road, Seven Mile Beach KY1-1202, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Seven Mile Beach
#2 Top resorts Hotel in Seven Mile Beach
#3 Family Hotel in Seven Mile Beach
#3 Spa Hotel in Seven Mile Beach
#4 Luxury Hotel in Seven Mile Beach
#4 Romantic Hotel in Seven Mile Beach
#4 On the Beach Hotel in Seven Mile Beach
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Grand Cayman Marriott Beach Resort 4*
Number of rooms: 295
Official Description (provided by the hotel):
The all new Beach House at the Grand Cayman Marriott makes you feel right at home. All of our spacious 295 guest rooms have been completely refurbished. The main lobby "Anchor & Den" has transformed into a spacious, yet cozy place where you can connect, relax and spend time with family and friends. Experience enhanced culinary offerings at the new outdoor beach fish grill restaurant Veranda or have a drink at the Vista Bar. ... more   less 
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Also Known As:
Marriott Grand Cayman Beach Hotel Seven Mile Beach
Marriott Seven Mile Beach
Seven Mile Beach Marriott
Grand Cayman Marriott Beach Resort Cayman Islands

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