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“Great family vacation in Grand Cayman”

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Grand Cayman Marriott Beach Resort
Ranked #4 of 10 Hotels in Seven Mile Beach
Certificate of Excellence
GreenLeadersGold level
Toms River, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great family vacation in Grand Cayman”
Reviewed 1 August 2014

We stayed for five days at Grand Cayman Marriott and we had a great time. We were greeted by the friendly doormen who took all our bags with a smile, the checkin process was hassle free and very accommodating, the cold drink they provided was so good and really hit the spot. The room was ocean front , two beds, large bathroom and nicely decorated . All of the employees and managers were very nice and always greeted you with a friendly hello. Each morning I would watch a manger walk through the entire resort and make sure everything was up to standard. (And everything was). The restaurants had good food and very friendly workers. Some the people that made our stay at the Marriott extra special was Neal .. Neal worked at the restaurant and took the time to tell me his name and ask me mine and shook my hand . He even convinced my 13 yr old son to try sushi on sushi night. Syrene was always friendly and greeted me each morning by calling me by my last name. Balboa, Valeria and Doris also made our stay extra special. Overall great time, hotel and and employees were exceptional and I would definitely recommend to friends and family and I would stay there again

Sincerely

AG

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 4 August 2014
Dear Andrew G, thank you for taking the time to provide feedback on your recent stay with us. We are thrilled you and your family had a great vacation! We appreciate your kind comments about our exceptional hotel, nice and friendly staff, nicely decorated rooms and good restaurants. I will make sure to tell Neal, Syrene, Balboa, Valeria and Doris that they all made your stay with us extra special.

I am so glad that your son was able to try sushi at our Sushi Night! We are really proud of our various theme nights, which give us the opportunity to really showcase a diverse range of cuisines. Sushi Night at Balboa’s Lounge is one of my favorites. I think we have one best sushi chefs on the island! Earlier this year, he went on an exploratory trip to California to discover the best ways of preparing sushi. The concepts that he has brought back with him are nothing short of the best and you can really tell when you sample his delicious dishes.

Thank you for recommending us and we hope to welcome you and your family back to our Beach House very soon!

All the best,
Ingrid Chaves, Director of Rooms Operations
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (1,491)
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English first
Corona, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 July 2014

Everyone was super nice and helpful. We met some great people working here. The rooms are clean. The beds are comfy. The beach is just steps away. One of the best places I have ever stayed at. Free Wifi if you are a guest there!!

  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tati_Rojas88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 1 August 2014
Dear Tati_Rojas88, thanks for providing feedback on your recent stay with us. We are thrilled that you love our resort! We appreciate your kind comments about our nice and helpful staff, clean rooms and comfy beds.

Thank you also for acknowledging our free WiFi throughout the resort. Did you know that also included in your Resort Fee is free access to Pressreader.com? Whether you are on a laptop, tablet or smartphone device, you get unlimited reading of thousands of popular newspapers and magazines online allowing you to enjoy catching up on the latest news or your favorite magazine from the comfort of your beach chair.

We are so glad that that our Beach House is one of the best places that you have ever stayed at! We hope to welcome you back to our beautiful island again very soon.

All the best,
Ingrid Chaves, Director of Rooms Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arlington, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2014

From the moment we arrived the staff couldn't be nicer and helpful! From Nelson at the door, Caleb at the front desk, to Rocky the best security guy, to Kathryn, Deepa, Gerald, Luis, Courtney, Litha, William, Tilley, Kristin and Alton all added to our wonderful vacation. Beautiful place!

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Scout5014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 31 July 2014
Dear Scout5014, thanks for taking the time to provide a review of your recent experience with us. We are thrilled that you and your family had an amazing vacation! I will make sure to pass on your compliments to Nelson, Caleb, Rocky, Kathryn, Deepa, Gerald, Luis, Courtney, Litha, William, Tilly, Kristin and Alton. They will be thrilled to hear that they made a lasting impression on your time with us.

At our resort, we do our best to provide our guests with the ultimate beach house experience by creating a fun and relaxed atmosphere where friends and family can spend quality time together. Did you have the chance to check out one of our bonfire nights during your stay? We like to hand out ingredients to our guests so that they can make S’mores – it is one of my favorite activities as it evokes the happy nostalgia of summertime!

Thank you for choosing us as your Beach House in Cayman and we look forward to welcoming you back again very soon!

All the best,
Ingrid Chaves, Director of Rooms Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Jersejy
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 July 2014

We stayed for one night as the property we were renting was not available when we arrived in Cayman. The hotel is nice but we found the room and interior a bit tired. We were on the ground floor near the kitchen and felt that there was minimal privacy. The management and staff were very friendly and accommodating. The shop on the ground floor was very nice and exceptional in helping select some gifts for my daughter. Also have to commend the ladies from the gift shop as my daughter left her DS and they called our room immediately after we left to inform us that they had found it! Nice!! Thank you!

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
1 Thank fbg_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 31 July 2014
Dear fbg_7, we appreciate you providing a review of your recent stay with us and thank you for your kind words about our friendly and accommodating staff.

But we are sorry that you were disappointed with aspects of your stay. You may be interested to hear that we will be undergoing an extensive renovation in September and October, which will transform the look and feel of all our public spaces, including our lobby, restaurants, meeting rooms and fitness center. We are really excited about the upgrades – it really is going to be a design overhaul that will make our Beach House look better than ever.

We hope that you and your family will have the chance to visit us the next time you are in Cayman so you can enjoy all the fabulous new enhancements!

Thank you for choosing Marriott and we hope to see you again very soon.

All the best,
Ingrid Chaves, Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 July 2014

We had a fabulous 7 days here and enjoy every moment of it. The most beautiful beach with artificial reef steps away. You can sunbath and snorkel all day and then enjoy the sunset with s'mores. This hotel is fill with super friendly staffs who is there to make sure you enjoy your vacation from moving your beach umbrella, to make sure your kids are having a good time. Our special thanks to Kathryn who went out of her way to make our kids happy. Her energy is amazing. Nelson and Daniel who give us great tips from driving to getting around town. Our beds was slightly small for 2 adults and 2 kids. Wish they would change their 2 full size to 2 queens size.

Room Tip: We wish we had a ocean view but Garden view was very Zen
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Jennifer Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 31 July 2014
Dear Jennifer Y, thanks for taking the time to provide feedback on our resort. We are thrilled that you and your family enjoyed every moment of your vacation with us! We really appreciate your kind comments about our beautiful beach and our super friendly staff. I will make sure to tell Kathryn, Nelson and Daniel that you mentioned them in your review – they will be glad to hear that they made such a great impression.

Isn’t our Kids Club great? When the General Manager asked Kathryn and I to put together a fun program for the Kids Club, we chose activities that we hoped families would do together like pottery painting, the family scavenger hunt and kite flying. We wanted parents and kids to spend quality time together and it was our aim to make it all about re-connecting with loved ones. We hope that you and your family were able to do just that!

Thank you for choosing us as your Beach House in Cayman and we hope to welcome you back again soon!

All the best,
Ingrid Chaves, Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York, NY
Level Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 29 July 2014 via mobile

We recently stayed at a JW Marriott in Oahu,Hawaii and are happy to report that the Marriott brand of impeccable hospitality and guest care is very much alive and well. This Marriott resort in Grand Cayman is an above average selection within the Marriott collection of hotels. A credit to the esteemed Marriott name.
We stayed here for 3 nights starting on July 25th. We were a party of five, booked into 2 separate rooms, both of which were well appointed, temperately cooled and more than enough space for guests to move around comfortably. The bathrooms were very clean and welcoming. A haven within which to bathe and ready oneself in.
We had a great time. The grounds, pool and beach were more than adequate, the turtle pool was very interesting and fascinated my daughter endlessly. Everyone was very accommodating and helpful.
Check out Stingray City and the Grand Old House restaurant when you visit Grand Cayman - we enjoyed ourselves at both. Stingray City was beyond incredible, a must do!
The Marriott was fantastic, would highly recommend and would definitely return. Without a shadow of a doubt.

Stayed July 2014
Helpful?
3 Thank Bastat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 30 July 2014
Dear Bastat, thank you for taking the time to provide feedback on your recent stay with us. We really appreciate your generous comments about our well-appointed rooms and accommodating and helpful staff. It is music to our ears to hear that you think our resort is a credit to the esteemed Marriott name! That is such a wonderful compliment.

And I agree, Stingray City is a must-see. It is incredible how timid these creatures are! Being able to stand in the Sand Bar while stingrays of all sizes surround you is really an experience that shouldn’t be missed.

Thank you so much for recommending us. You may be interested to hear that we will be undergoing an extensive renovation in September and October, which will transform the look and feel of all our public spaces including our lobby, restaurants, meeting rooms and fitness center. They enhancements are going to be fabulous and we look forward to welcoming you and your family back soon so you can enjoy all the exciting upgrades to our resort.

All the best,
Ingrid Chaves, Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 July 2014

I arrived at the Marriott Grand Cayman on July 20, 2014. I was immediately impressed by the attentive staff and the décor of this hotel. It sits right on Seven Mile Beach which is pristine with spectacular sunsets.. A refreshing complimentary tropical punch was offered and I was immediately taken to my room which over looked the inner courtyard. The courtyard is very Zen-like with a man made meandering brook stocked with turtles. A variety of palms, coconut trees and tropical plant line the white gravel walkways. Cocoon rattan chairs are interspersed throughout this courtyard. The beach and the ocean is magnificent (white sands and turquois ocean). The rooms were comfortable and immaculate. The wait staff is cordial, friendly and prompt with service. I had a spectacular time at the Marriott and will absolutely stay there again.

Room Tip: At first I was disappointed that I could not book an ocean view room and had to "settle" f...
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  • Stayed July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank andrea h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this review, 29 July 2014
Dear andrea h, thanks for sharing feedback on your recent stay with us. We are delighted that you had a spectacular time! We appreciate your lovely comments about our attentive staff, Zen-like courtyard and Turtle Lagoon, immaculate and clean rooms as well as our friendly and prompt customer service.

Thank you also for noticing the décor and color palette in our rooms. You are absolutely spot on – we wanted to evoke the feeling of being at your Beach House with cool and soothing colors that remind guests of the sea. We are so excited about our upcoming renovations taking place in September and October, which will change the look and feel of all our communal areas, including our lobby, restaurants and fitness center. The upgrades will tie in nicely with the calming beach theme of our rooms. The resort is going to look even more spectacular and we hope to welcome you back very soon so we can show off all the stunning enhancements to our hotel.

Thank you for choosing us as your Beach House in Cayman and we hope you visit us again in the near future!

All the best,
Ingrid Chaves, Director of Rooms Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Cayman Marriott Beach Resort

Property: Grand Cayman Marriott Beach Resort
Address: 389 WestBay Road, Seven Mile Beach KY1-1202, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Seven Mile Beach
#2 Business Hotel in Seven Mile Beach
#3 Family Hotel in Seven Mile Beach
#3 Spa Hotel in Seven Mile Beach
#4 On the Beach Hotel in Seven Mile Beach
#4 Romantic Hotel in Seven Mile Beach
#4 Luxury Hotel in Seven Mile Beach
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Grand Cayman Marriott Beach Resort 4*
Number of rooms: 295
Official Description (provided by the hotel):
The all new Beach House at the Grand Cayman Marriott makes you feel right at home. All of our spacious 295 guest rooms have been completely refurbished. The main lobby "Anchor & Den" has transformed into a spacious, yet cozy place where you can connect, relax and spend time with family and friends. Experience enhanced culinary offerings at the new outdoor beach fish grill restaurant Veranda or have a drink at the Vista Bar. ... more   less 
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Also Known As:
Marriott Grand Cayman Beach Hotel Seven Mile Beach
Marriott Seven Mile Beach
Seven Mile Beach Marriott
Grand Cayman Marriott Beach Resort Cayman Islands

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