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“Snorkel in Paradise”

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Grand Cayman Marriott Beach Resort
Ranked #4 of 10 Hotels in Seven Mile Beach
Certificate of Excellence
GreenLeadersGold level
Reviewed 19 August 2014

We celebrated an anniversary at the Marriott Grand Cayman and the hotel far exceeded our paradise dreams! The casual luxury of the resort allows guests to feel like they are in the comfort of their own beach house, yet the amenities and attentive staff transform you to a luxurious resort. A bottle of Champaign and chocolate greeted us as we entered our room. Bring your own snorkel and enjoy the colorful world of the ocean just a few yards off the hotel's white sand beach. We spent hours enjoyed the scavenger hunt quest to find different types of marine life. Relaxing at the poolside bar at sunset was a great way to unwind, and seek shelter from the passing monsoon that swept through before returning to sunny skies. We also enjoyed the live music every night - a great mix of bands and performances! Thanks to Ollie and Hannah for making our trip feel special! - The Murrays

Room Tip: We enjoyed the courtyard view
  • Stayed: May 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank TheMurraysNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this reviewResponded 20 August 2014

Thanks so much to the Murray family for taking the time to share your vacation experience. We are so glad that your Cayman trip far exceeded your paradise dreams!

We want our Beach House to be a home away from home for our guests, with a warm and residential atmosphere so I am glad to hear that you got this impression during your stay with us. Thank you also for commenting on the variety of entertainment that we offer. We are so glad to hear that you enjoyed the live music every night! Our aim is to provide our guests with the ultimate beach house experience by evoking the happy nostalgia of summers gone by. We try to do this by creating a cozy ambiance, which includes great music! I will make to pass on your thanks to Ollie and Hannah – they will be delighted to hear that they helped make your trip feel special!

Thanks for choosing us as your Beach House in Cayman and we hope to welcome you back to our beautiful island again very soon.

All the best,
Ingrid Chaves, Director of Rooms Operations

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2,599 - 2,605 of 5,261 reviews

Reviewed 19 August 2014

First, let me say my husband and I have been coming to Grand Cayman almost every year since 1998. Our very first stay was at this Marriott and every subsequent stay after that until 2007 when we purchased a timeshare after Ike. As my husband is a Platinum Elite member, we have always been rewarded with an oceanfront room. Unfortunately, we weren't so fortunate this particular time as the hotel was apparently full. Not a great way to start as my husband was suffering from jet lag and a very bad experience at the Calgary Marriott. However, as many have pointed out, the staff here is EXCELLENT. From the moment of our arrival and sensing our disappointment with the room, Howard was diligent in his efforts to ensure our stay was a pleasant one (bringing strawberries & sparkling wine to our room...not once, but twice to celebrate our Anniversary (on our arrival & on our actual anniversary) and greeting us daily with that big smile of his. Rafael moved us to a spectacular room toward the end of our stay...I have never had that happen...again going above and beyond to ensure we had a great time. Special kudos to our servers, Andres & Anne, in the Red Parrot who were exceptional at their jobs as well as "Miss Costa Rica" in the Balboa Lounge.

Recommendation to Management: Lose the "Resort Fee" (which we never had up until 2006). After using 240,000 points for the stay, this extra fee amounted to an extra night at the hotel. You do a disservice to your servers, as I would rather have spent those dollars in the restaurants. Instead, charge for the internet as most of us will pay for it as most of us work on vacation and are able to expense for business. The other little things (popcorn, ice cream, hair braiding, etc.) will seem more special...and couples won't feel like they are subsidizing families with children who are the prime beneficiaries.
Again, a special thanks to Andres (I ordered the coffee on line & we think of you when we enjoy it. Howard, keep up the good work. And, Rafael, thanks for your patience, sense of humor and the special keepsake. We'll visit you all in October when we return.

  • Stayed: June 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank MarySN85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this reviewResponded 20 August 2014

Dear MarySN85, thanks for providing feedback on your recent vacation. We are glad to hear that you enjoyed your Anniversary trip at our Beach House! We really appreciate your comments about our excellent staff and I will make sure to tell Howard, Andres, Rafael and Anne that you mentioned them individually in your review. They will be delighted to learn that their professionalism and kindness are being noticed.

When our team gets wind that one of our guests is celebrating something special, we really go out of our way to ensure it is memorable. I am so glad to hear that you were pleasantly surprised with sparkling wine and strawberries on your Anniversary!

With regards to your comments on our Resort Fee, it includes a number of other popular amenities and activities that our guests enjoy such as free bicycle rentals, unlimited local calls, the use of the floating trampolines and relaxation platforms at our beachfront and complimentary access to weekly beach bonfires (just to name a few). We feel that the value of all these services justify the cost of the Resort Fee. But I appreciate your feedback and I am discussing your comments in detail with the team.

You may be interested to hear that we will be undergoing an extensive renovation in September and October, which will transform the look and feel of all our public spaces, including our lobby, restaurants, meeting rooms and fitness center. We are really excited about the upgrades – it really is going to be a design overhaul that will make our Beach House look better than ever.

Thank you so much for your loyalty and we look forward to having you stay with us again very soon.

All the best,
Ingrid Chaves, Director of Rooms Operations

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Reviewed 19 August 2014

This hotel was modern, with fantastic amenities and is currently undergoing some renovations. The staff at the hotel is fantastic! Alex at the front desk became our best friend and was super helpful all the time! We also enjoyed Daniel at the front door who was always giving great advice for places to go. I also want to give props to the restaurant manager, Martin and our favorite server, Stephanie! These two treated us like family! All of the staff at the hotel will remember you!

Just be ready for the sticker shock on Grand Cayman and it starts at the hotel. Beers are $8 Cayman which is nearly $10 US. They do have specials which get down into the $5 range...but it is like this everywhere on Grand Cayman. The other thing you need to realize is that when you sign off on your bill it will be in Cayman dollars. Don't be surprised when your credit card bill comes and it is about 20% more in US. You can always visit the local liquor store and there is a fridge in your room.

We really enjoyed our stay and I would not hesitate to stay there again.

Room Tip: You're never in your room and if you are - shame on you! Grand Cayman is beautiful and you need...
  • Stayed: July 2014, travelled with friends
    • Location
    • Rooms
    • Service
1  Thank KevCher2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this reviewResponded 20 August 2014

Dear KevCher2, thanks for taking the time to provide feedback on our resort. We really appreciate your generous comments about our modern hotel, fantastic amenities and lovely staff. I will make sure to pass on your compliments to Alex, Daniel, Martin and Stephanie. They will be delighted that they made such a great impression on your time with us.

The pictures that you took of the sunset from our beach are beautiful! You may have noticed that watching the Cayman sunset is a big ritual for us and we love sharing this experience with our guests. We like to set up distinctive right on the beachfront at the end of the day so guests have the perfect picture opportunity as the sun goes down. I am glad that you were also able to take part in some of our beach house activities like our bonfire nights. It is such a wonderful setting to create special memories with friends!

Thank you for choosing us as your Beach House in Cayman and we look forward to welcoming you back again soon!

All the best,
Ingrid Chaves, Director of Rooms Operations

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Reviewed 18 August 2014

My son and I came here for four days and couldn't have felt more welcome and appreciated..the staff..particularly in the main bar area made a point to refer to us by our first names and always asked and remembered how our day was..Lisa, Neil and Leo..we will always remember how kind you were and hopefully we will be back next year after the renovations to see you again..thank you for your smiles and kindness and making us feel at home..enjoy your holiday during renovations..Joann and John

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Joann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this reviewResponded 20 August 2014

Dear Joann M, thank you for taking the time to provide feedback on your mini vacation with us. We are glad to hear that you and your son had a great time! We really appreciate your comments about our kind staff. I will pass on your compliments to Lisa, Neil and Leo; they will be delighted to hear that you mentioned them individually in your review.

Our aim is to provide a warm and cozy atmosphere for our guests to relax and reconnect so we are thrilled that you felt at home at our Beach House. Did you and your son have the chance to enjoy all the fun activities that our resort offers such as our free bike rentals? One of the most enjoyable ways you can spend a beautiful breezy morning in Cayman is by discovering the island by bicycle. We were inspired by memories of riding along through the picturesque countryside with loved ones during our own vacation experiences and wanted to re-create these special moments for our guests.

Thank you for choosing us as your Beach House in Cayman and we hope to welcome you back again very soon!

All the best,
Ingrid Chaves, Director of Rooms Operations

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Reviewed 18 August 2014 via mobile

My girlfriend and I spent our birthday at Marriott. Alex Infante, the front desk manager was extremely helpful and generous. He gave us a great dinner place recommendation, Solana restaurant around sunset, followed by champagne served to our room, and room upgrade to a top floor oceanfront breathtaking private suite, which we enjoyed very much! We will be back! And he we would highly recommend it to couples, and families. Great hotel, good food, beautiful beach and pool, terrific location. Bogumil & Megan NYC

Stayed: August 2014, travelled as a couple
1  Thank Bogie-NYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this reviewResponded 20 August 2014

Dear Bogumil & Megan, thank you for leaving feedback on your recent vacation with us. We are delighted that you both had the best birthday ever at our Beach House! We really appreciate your generous comments about our helpful staff (I will make sure to tell Alex that you mentioned him, he will be so happy to learn that he helped make your special occasion a memorable one!) good food, beautiful beach and pool as well as our terrific location.

It sounds like you had the perfect romantic getaway! We really love our Cayman sunsets at our Beach House and you may have noticed that we like to make a ritual out of it by setting up distinctive furniture right on the beachfront at the end of the day so guests have the perfect picture opportunity as the sun goes down. We hope that you were able to take part in some of our other activities like our bonfire nights and movie screening under the stars. They are such wonderful settings to create special memories with loved ones!

Thank you for choosing to stay with us and we hope to welcome you back to our beautiful island again very soon.

All the best,
Ingrid Chaves, Director of Rooms Operations

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Reviewed 17 August 2014

We stayed here for 5 nights in August and I have nothing but positive things to say! From the second we checked in Courtney at the door and the desk staff made us feel very welcome and throughout the stay they were available to answer questions and all with a huge smile.

The beach was clean and the floating trampolines provided much relaxations, never had a problem finding chairs or getting an umbrella. I will say the food is a bit overpriced but at the same time it is what you would expect when it is being delivered to you on the beach.

We ate at the breakfast buffet and also had the grab and go section and we loved both! We really loved the juice bar. Gelato was great for a late night treat and we also enjoyed the outside bon fire with smores. Thank you for a great stay!!! We will be back!

  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Jackie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this reviewResponded 20 August 2014

Dear Jackie W, thank you for taking the time to provide a review of your recent stay with us. We are delighted that you had a great time! We appreciate you noticing all the great details that make up the Beach House experience – we really want our guests to cherish the little touches that evoke the carefree and fun loving nature of summer! I will also make sure to tell Courtney that you mentioned him in your review – he will be thrilled to hear that he made a lasting impression on your time with us.

I really like the pictures that you took of our beach. I think Seven Mile Beach is one of the most beautiful beaches in the Caribbean! At our resort, we do our best to provide our guests with the ultimate Beach House experience by creating a fun and relaxed atmosphere where friends and family can spend quality time together. I am glad that you had the chance to experience our bonfire nights during your stay. As you mentioned, we like to hand out ingredients to our guests so that they can make S’mores – it is one of my favorite family activities as it evokes the happy nostalgia of summertime!

Thank you for choosing Marriott and we hope to see you and your family again very soon!

All the best,
Ingrid Chaves, Director of Rooms Operations

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Reviewed 17 August 2014

We had a great stay here, and have very little to complain about. The hotel is an average Marriott, nothing spectacular, but comfortable and clean (this comment is not meant negatively).

The beach and water are some of the best I think you will find anywhere.

The staff from the moment you arrive were fantastic. They set the tone of hotel; friendly. We did not feel like another customer - the people who put the umbrellas out and just did a fantastic job to check everyone was enjoying them selves and offer advice. Lloyd offered us great recommendations, and was one of the nicest hotel employees I have met over the years. (I travel a lot for work and stay in a lot of hotels).

I would say that this hotel is geared up slightly more for families than a romantic getaway. However, we don't mind kids enjoying themselves.

The drinks, foot, etc. at the hotel is very expensive - I would recommend eating out.

Room Tip: Ground floor - easy access to beach.
  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank bigdaveUK1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marriott_GrandCayman, Manager at Grand Cayman Marriott Beach Resort, responded to this reviewResponded 19 August 2014

Dear bigdaveUK1, thanks for your feedback. We appreciate your generous comments about our comfortable and clean resort as well as our fantastic and friendly staff (I will make sure to tell Lloyd that you mentioned him – he will be thrilled he made into your review!)

At our resort, we do our best to provide our guests with the ultimate Beach House experience by creating a fun and relaxed atmosphere where family and loved ones can spend quality time together. Did you have the chance to experience our bonfire nights during your stay? We like to hand out ingredients to our guests so that they can make S’mores – it is one of my favorite activities as it evokes the happy nostalgia of summertime!

You may be interested to hear that we will soon be renovating all our public spaces, which will include our lobby, restaurants, meeting rooms and fitness center. The design and feel of our resort will be completely transformed – we hope to get the opportunity to welcome you back in the near future so you can experience all the fabulous enhancements to our Beach House!

Thank you for choosing to stay with us and we hope to see you again very soon!

All the best,
Ingrid Chaves, Director of Rooms Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Cayman Marriott Beach Resort

Address: 389 WestBay Road, Seven Mile Beach KY1-1202, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Seven Mile Beach
#2 Top resorts Hotel in Seven Mile Beach
#3 Spa Hotel in Seven Mile Beach
#3 Family Hotel in Seven Mile Beach
#4 Romantic Hotel in Seven Mile Beach
#4 On the Beach Hotel in Seven Mile Beach
#4 Luxury Hotel in Seven Mile Beach
Price Range: £199 - £597 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Cayman Marriott Beach Resort 4*
Number of rooms: 295
Official Description (provided by the hotel):
The all new Beach House at the Grand Cayman Marriott makes you feel right at home. All of our spacious 295 guest rooms have been completely refurbished. The main lobby "Anchor & Den" has transformed into a spacious, yet cozy place where you can connect, relax and spend time with family and friends. Experience enhanced culinary offerings at the new outdoor beach fish grill restaurant Veranda or have a drink at the Vista Bar. ... more   less 
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Also Known As:
Marriott Grand Cayman Beach Hotel Seven Mile Beach
Marriott Seven Mile Beach
Seven Mile Beach Marriott
Grand Cayman Marriott Beach Resort Cayman Islands

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