Just got back from a 5 night stay at the Marriott. We used points for the room and purchased the all-inclusive with points also. So, we can start off by saying that this room and the meals cost us NOTHING. The all-inclusive portion covers all non-alcoholic beverages and some of the alcoholic stuff (margaritas, daiquaris, Cayman lemonade, and the like). If you're looking for Grey Goose in your drinks, you won't get that with the all-inclusive! The meals were 3 meals per day - breakfast, lunch, dinner. No snacks during the day, so plan your meal times wisely. A family of four (2 adults, a 12-year-old and 9-year old) can expect breakfast to be about $60, lunch about $100 and dinner to be upwards of $200. Most nights, our dinners were closer to $300 and one night topped off at $400+ (that's with one child eating off the kids menu and the other eating off the regular menu). Needless to say, everything I was told about food costs being high was true!
The food overall wasn't that bad. Have I had better? Sure. Have I had much worse? Oh yeah! If you put it in perspective, you have to remember that you're eating at a hotel on an island in the Caribbean. Tavern on the Green you're not at, so don't expect to get that level of gourmet food. We did the breakfast buffet everyday. They had some dry cereal, lots of fresh fruit, numerous types of breads & danish (all were very fresh), cook-to-order items like waffles & omlets, and all the usual buffet stuff like powdered scrambled eggs, pancakes, french toast, bacon, sausage & home fries. The did have bagels, but the conditions there make for a strange bagel! For the most part, the dining room staff at breakfast was less than friendly. It seemed like more than half of the staff wanted to be anywhere else but in that location! Lunch we ate on the beach or pretty darn close to the beach. They had a club sandwich, fish sandwiches, burgers, salads. Those were not bad. The service outside was pretty good, although the wait staff does run around alot looking for the people who placed orders and then moved locations! Now, dinner was a different story. We ate at the Solana restaurant 4 nights. Our server, Robin, was fantastic! He recommended items every night, he made sure our drinks were filled when they were close to the bottem, he spoke with us & anyone else in his area like we were old friends. He remembered how we liked our drinks the night before and made sure it was the way we wanted it. It was like almost like your waiter/waitress on a cruise ship. He genuinely wanted to make our stay great and he was very good at it! The food at Solana was mostly seafood with some lamb, steak and a chicken dish thrown in. The portions were very large, everything was cooked and we never had to send anything back to the kitchen.
As for the hotel itself, it was pretty nice. We have stayed at other Marriotts in the Caribbean and I have to say, this was much nicer. We checked in early and were told that we were getting a room upgrade. Sadly, we were upgraded to the room that we booked, so I don't get what the upgrade was! I was a little disturbed because my husband stays in Marriott properties throughout the US & Caribbean 40 weeks a year, and the only upgrade he could get was the same room he booked? It really didn't make sense to me, but I was on vacation, so whatever. The front desk staff was very pleasant, as were the bellmen. We checked in and went to our room, a courtyard view double, which was clean and ready for us. There were plenty of towels and tons of shampoo, conditioner & soap. The drains in the bathroom all worked correctly, with no standing water in the sink or the bath! The shower curtain actually worked and the water stayed in the bath, as opposed to spraying out the sides all over the floor! The three negatives I had about the room were - the sliding glass doors are VERY difficult to open,the walls are paper thin & the mattresses were very uncomfortable! There were a few times when I was stuck out on the balcony because there was no way to get a grip on the door handle to open it! As for the walls, I could hear the people next door! I spent the better part of 90 minutes one night listening to the child nextdoor cry and the father try to get this kid to stop. I get that kids cry loudly, but I don't want to hear it like they're standing next to me! I could hear them opening the drawers on the furniture - that's how thin the walls are!
The pool is pretty small, so if you're not an ocean person and you want a pool seat, get outside by 7am with your towel! The beach is a good size and had plenty of lounge chairs, tables & umbrellas. They have staff out on the beach to handle your chair and umbrella needs. Please tip those guys! I saw alot of people ask for 3+ lounge chairs to be dragged across the beach and 2 umbrellas put up and they didn't tip! Even if you give them a couple of dollars, it's better than nothing! A couple of words about staying during Spring Break - there are alot of kids around and I'm guessing the parents vacationed somewhere else because most of those kids had no supervision at all! Those kids were smacking each other with pool floats, pushing each other into the pool, throwing buckets of water at each other and diving in the hot tub. If you're a parent taking kids on a trip, do the other vacationers a favor and watch your kids! You're vacationing from work, to parenthood!!! The towel situation was unusual. There are 2 kinds of towels - one that goes over the back of the lounge chair and the regular kind of towel. Around 2pm everyday, they would run out of towels. I would ask for new towels and be told to come back in 5-10 minutes, then see the same towel guy walk out and hand towels to people by the pool. I would then go back and ask for towels, only to be told that they were out, come back in 5-10 minutes. Maybe I was supposed to tip the guy who hands you a towel from behind a counter?
I would go back to this hotel in the future. My kids enjoyed it. My husband enjoyed it and I enjoyed it.
- Official Description (provided by the hotel):
- The all new Beach House at the Grand Cayman Marriott makes you feel right at home. All of our spacious 295 guest rooms have been completely refurbished. The main lobby "Anchor & Den" has transformed into a spacious, yet cozy place where you can connect, relax and spend time with family and friends. Experience enhanced culinary offerings at the new outdoor beach fish grill restaurant Veranda or have a drink at the Vista Bar. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Grand Cayman Beach Hotel Seven Mile Beach
- Marriott Seven Mile Beach
- Seven Mile Beach Marriott
- Grand Cayman Marriott Beach Resort Cayman Islands