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“Be wary before you book here”

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7 Mile Beach Resort and Club
Ranked #8 of 10 Hotels in Seven Mile Beach
Certificate of Excellence
US
Level Contributor
20 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Be wary before you book here”
Reviewed 29 March 2009

The first night we were at the resort, on the second floor, we had a break in. We awoke to a man in our living room, having cut through the screen and climbed in. The police told us this had been the fourth break in at the resort since February! The resort ownership neglected to alert of this fact when we checked in, and did not even acknowledge the fact that we were broken into.
Absolutely DO NOT leave your sliding door open on any of the three floors! Make sure all of your valuables are locked in the room safe, even when you are in the units, if you do decide to stay here.
The ownership really is not customer oriented. The staff, however, tries their best.
We were told the security cameras had been blown away during the 04 hurricanes, and had not been replaced. Obviously, the ownership is not concerned about the security of the people who rent their units or they would have made replacing these cameras a priority. The location of this resort is no longer a quiet location. A Comfort Inn is next door, with traffic all night. Across the street is a bar with outdoor music until 1am on Friday nights. If you want to leave the air conditioning off at night, to enjoy the breezes, note: You will hear much noise.

  • Stayed March 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank maize345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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190 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Any
English first
Alberta
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 January 2009

We stayed one week at PV on timeshare and then had to switch to 7mile for the rest of our stay. Timeshares should offer later checkout times seriously.
Our suite was fine it was clean with a brand new kitchen and very comfy king sized bed, the bathrooms has been redone recently. It even had a good sized cooler for the days we had rented a car.
I guess if we hadn't been to PV first it would have been fine. Vangi is leaving for a year in Jan 2009 so I don't know who will be replacing her. The resort is very family friendly and although we were there on the Xmas week the dive team were around most of the time.
There are washer/dryers on the ground floor but you need to get tokens from the office on the second floor - Unit 6 and the hours are scheduled for use. It is a short walk down the path past the new & mile resort being built to the beach.
We likedhe fact that theretwas the walterfall feature in the pool, it cut down on the traffic noise on the road.

  • Stayed December 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank alpine_eh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville, NC
Level Contributor
1 review
Reviewed 10 January 2009

The Seven Mile Beach resort was a comfortable place to stay. It was not easy to find -- the sign is very small along West Bay Road; you turn into the road that seems to be for the Comfort Suites; it is a very handy location for less expensive restaurants, and access to points north and south along West Bay Road. The office is on the second floor of the front unit, so not obvious. Our reservation form said that check-in was 4 p.m., but fortunately we went early, because when I got there she told me that she was closing the office at 4 p.m. on Sunday -- I think there is a way to prearrange late check-in. The office and activities services are marginal; it's very casual, not always staffed. There was a dive operator taking folks out.

We actually had a very pleasant stay, but my expectations weren't high, since I had read other reviews. The walk to the beach was pretty short (need to wear shoes), and there are some lounge chairs marked for the 7MB resort. A huge new condo building is being constructed that messed up the view at the beach (there is not a beach view from the resort -- we had a tiny peek from our kitchen window). The beach area is fine -- fairly rocky near shore, so there is close in snorkeling good enough for us, and it's an interesting walk to see some other parts of seven mile beach.

There are no elevators; access is by outside stairs to each unit, entry into the kitchen. Nice, roomy kitchen with newer stainless appliances; including indoor ice service from the side-by-side fridge. Adequate supplies in kitchen (salt and pepper, cooking stuff, dishwashing soaps, etc.) -- including ant spray. We did have a line of ants coming down by one of the kitchen cupboards and a few in the bathroom, but the spray took care of them, and wasn't obnoxious smelling. They were very tiny, and didn't get into our food, before I got them under control (which was easy --it was not a siginificant problem).

We spent most of our unit time out on the wonderful balcony -- equipped with upholstered chair and ottoman, and table and four upholstered rockers. It overlooked the very pretty pool area, which was nicely lit up with Christmas lights (there are people on GC who really go all out for decorating -- if you're there that time of year, be sure to drive out South Church to South Sound, and to Savannah at night). It was fairly noisy from traffic in the evening since it's right on West Bay Road.

Biggest annoyance was the laundry situation. The small laundry was in the middle building (awkward to get for us), cost CI$5.00 for a load (wash and dry) and only available 3 days (Mon, Tues, Thurs I think) because it's also the room for the housekeeping laundry on "turnover" days. (We're using to having much better laundry access in timeshare units).

There was no bathtub in the main bathroom, just in the master bath. No scheduled activities to speak of; no children's program (not a problem for us, we don't usually do much of those anyway). No closets, just a wardrobe/drawer unit (lots of other drawers tho); lots of hangers. Extra fees, besides GS tax, of $75.00 for energy.

Not really much in the way of other amenities -- just a pleasant condo to stay in, and be pretty much on your own. Staff was friendly and helpful, but we didn't interact much. The lady who seemed to be in charge let DGS go into their iguana cage to feed the iguanas (shredded carrots) which was fun for him. No restaurant, or bar, but there are some easily close by.

All the units are 2 bedroom and of decent size; one king (or queen) bed, two doubles, (beds seemed fine to us -- we were more comfortable with them that we had been our one night at the Westin with their "heavenly beds") and sofa bed. The floor is all stone, so I was worried about slipping, and it pretty much always felt gritty.

I would be fine with staying there again actually (but I expect it's not everyone's cup of tea).

  • Liked — Convenient location; well-equipped; comfortable furnishings
  • Disliked — Laundry; traffic noise
  • Stayed December 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank mecllap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 November 2008

Our stay at Seven Mile Beach Resort was very nice. There were six of us(3 couples) and there was enough room for everyone. Although this is not quite the resort some may be used too it was great for us. The place is quiet, the pool was nice and the beach was not very far away. Just a short walk through a paved path. We arrived the weekend hurricane Paloma was suppose to hit Grand Cayman. Thank God, it missed the island and there was no major damage. Our flight was delayed getting there on Saturday but upon arrival there was plenty of sunshine for the rest of the week. The water at 7 mile beach was pretty rough and rocky for the first few days but seemed to calm down later in the week. The staff was very helpful also. We did find the island to be a little bit more expense than expected. My husband and I had lunch at Wendy's when we first got there and it was $17.00 US. Beer was like $42.00 per case and we spent $451.00 for a week's worth of groceries. The US dollar is only worth $.80 CI money. But, of course we made the best of it since we were on vacation. Rum point was the best. Would I recommend this resort to family and friends? Yes, especially if they are trying to be economical. There is nothing fancy about the place, but it was nice, clean and quiet. A great place to stay if you are traveling as a family or group.

  • Liked — Location and size of unit
  • Disliked — 3rd floor unit
  • Stayed November 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank caymanwhy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baltimore, Maryland
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2008

After reading some of earlier reviews, I confess we were concerned about what we would find at the Seven Mile Beach Resort. Upon our arrival we were greeted my Miriam in the office, efficiently checked in and asked what else she could do for us. Our unit, 3rd floor, which we chose from several that were offered was spotlessly clean and beautifully appointed. The decor reflected the island environment - flowered on wicker with lovely artwork on the walls. While the resort has sustained damage from previous storms, the Dive Shop, hot tub and pool area were exceptionally well maintained. And what can we say about the staff? Beginning with Miriam and the office staff (and the office was always staffed with 1-2 folks, sometimes 3), to the Dive Shop and SMB Diver boat crew - they were outstanding! There was nothing that they wouldn't try to do to accommodate their guests. It was extraordinary and exceptional customer service, start to finish, everyday. But the shining star among them was Vangie, the Activities Coordinator, who seemed to be everywhere doing everything for everybody! She was terrific and couldn't do enough for all of the guests. Every day had a full complement of activities to chose from, as well as planned excursions. If you needed off-site reservations for anything, Vangie made them. If you needed information, Vangie had it. Not that the rest of the staff didn't or couldn't, but as AC, Vangie was the point person and most interactive with the guests. Friendly, outgoing and energetic, she saw to it that if a guest wanted it, wanted to do it, it would happen! She was SMB Resort's goodwill ambassador! And while there was major construction going on right next door, it was never intrusive or disruptive to our enjoyment of either the resort or the beach. While there are certainly more upscale resorts and hotels on Cayman, Seven Mile Beach is a little gem all of its' own and one that these travelers will return to as soon as we can! Thank you, SMB Resort!

  • Liked — Clean and well stocked in a convenient location.
  • Disliked — Nothing!
  • Stayed October 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank GrammyRMS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 August 2008

This hotel/timeshare property was awful. The rooms aren't clean and the property is a complete mess. Apparently a hurricane damaged the property extenisively back in 04 and you can definitely tell. They've done an okay job of renovating the rooms (think tacky 80's flower prints and wicker) but the property itself is a safety hazard. I would not reccomend allowing children to explore the property unsupervised. Where there was once a lovely dive shop is now a crumbling, boarded up, rat infested mess and what was once a tennis court is now a site for what looks to be extra construction materials and mostly junk.
The beach is nice, but note that this property is NOT ON THE BEACH. You have to walk past another property and down a public beach access where the chairs are in front of a new condo complex under construction. The construction noise was loud and not relaxing at all. On the positive side, the water there is glorious! There was pretty good snorkelling right off of the beach and there are plenty of good restarants within a 5 minute walk. In terms of location, except for the fact that the property isn't on the beach it is very centrally located. I will definitely return to Grand Cayman because it was beautiful and despite the very disappointing accomodations we had a lovely time but when we return it will be to stay at one of the lovely condo complexes right on the beach which don't have any visible signs of hurricane damage.

  • Liked — Very close to many restaurants
  • Disliked — The property is a mess and is not on the beach
  • Stayed June 2008
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank HappyGilmoreHouston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Texas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 15 August 2008

We are spending our last day of our 10 day trip relaxing. When we arrived we were shocked about how expensive everything was and not really feeling the love of Grand Cayman or 7 mile beach resort. After a couple of days, we are already dreaming of our next trip. The "resort" is more like apartments without many ammenities onsite. We chose to be in a lower level unit and it has been perfect. We go to the pool from the back screened in porch and to the beach from the front door. Many review stated there were not enough chairs or umbrellas, but they seem to have solved that problem. We have had umbrellas waiting at the beach everyday. We even checked one out at no charge for our entire 10 days here. We took it to other beaches when we went snorkeling. We eat our breakfast in the unit and have lunch or dinner in one of the many places around the island. We were comfortable driving on the left hand side of the road and we are greatful that we had a car during our stay to take us to the many great beaches and sights to see. My husband cooked out on the barbques several times and it was very nice. Cleaning service only come mid week (wednesday) and we had no problem with that. I havent been many places that you can put on your snorkel fins and mask and go right off the beach and see such amazing sights. If you swim to the right(facing the ocean) you will end up behind the Marriot and there are wonderful fish to see. If you go to the left (behind treasure Island - about 5 resorts down) you can see many fish. We saw lemon sting rays, baraccuda, nurse shark, shrimp, parrot fish, tarpon, angel fish, gar and many colorful fish. We have never stayed anywhere that the snorkeling was so incredible. The location of 7MBR is awesome. Not far from town and very close to groceries and many eating establishments. The resort is very comfortable and meets all the basic requirements. Grand Cayman is a little dead at night, so get up early and enjoy the island and then get a movie (available from reception at no charge) and have a quite evening. Final note - we went to the Luau at Comfort Suites(next door) and it isn't worth the $24.95 C.I. pp. We had a family of 4 and with drinks (soda for 1 person and 2 drinks apiece for the other 3) our bill was $199.00 U.S. dollars. Enjoy your visit and don't miss the sting ray trip, turtle farm and if you can try diving. We went to Dive Tech and did the resort dive for $125.00 U.S. per person and now we all want to be certified! Awesome time!

Stayed August 2008
Helpful?
2 Thank vacatondiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about 7 Mile Beach Resort and Club

Property: 7 Mile Beach Resort and Club
Address: 19 D Piper Way West Bay Rd, Seven Mile Beach KY1-1200, Grand Cayman
Region: Caribbean > Cayman Islands > Grand Cayman > Seven Mile Beach
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Seven Mile Beach
#7 Family Hotel in Seven Mile Beach
Price Range (Based on Average Rates): £££
Hotel Class:3 star — 7 Mile Beach Resort and Club 3*
Number of rooms: 38
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Also Known As:
7 Mile Beach Resort And Club Hotel Seven Mile Beach
7 Mile Beach Hotel
7 Mile Beach Cayman
Seven Mile Beach Resort
7 Mile Beach Resort And Club Grand Cayman, Cayman Islands

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